Sofitel Essaouira Mogador Golf & Spa 5 stars

Excellent location- service was great, particularly at breakfast and evening drinks. All staff v friendly and helpful. Room was comfortable and clean but small details (like one one coffee/ only one expresso cup in room for couple and no replacement coffee/ tea over stay) were niggles rather than huge issues and easily solved but frustrating having to ask. Paella lunch on last day was excellent! Thank you! We were v v impressed and will return

Your staff was the only passable thing going for you! You did not advise us that you were doing renovations, the hammam was closed, I have diffficulty walking so I was counting on your golf carts, as I was staying in one of the villas. When I extended my stay for one night I was charged more because I didn’t make the reservation all together. God forbid one wants to enjoy the beach, you would have to walk 30 minutes, no golf carts to take you, they either are uncharged,or flat tires, the bike rentals were flat tires, and when I complained and asked for a refund on the bike rental, forget it!!! We were there in the villas and I cannot believe how the hotel degraded! So disappointed. As a member of Accord, I will not only nerver return to your establishment,I will definitely not recommend it to anyone, and I will avoid any of your establishments. Mainly because I paid good money for accommodations that were way below standard. Shame on you for not caring!

First of all it's the staff there that make this a great hotel property. Once you get used to the elegance and the beauty of where you actually are you feel quite special. Amazing service, amazing kindness, overall so very happy with this lovely hotel. Huge Thanks to Ines at reception desk.

Disappointing stay at the Sofitel Essaouira hotel, with issues regarding service and cleanliness of the room,Restaurant poor. Waiting time unacceptable. Prices incredibly high and not justifiable under any point of view. In a nutshell, this wonderful country does not deserve all this.

It was our first time with you, quick escape for one night, we had a very warm welcoming, the tea man was lovely, Oumaima at Reception is amazing, we loved our interaction for her, room 411 had a stunning view ( thank u for the upgrade), the bellman was soo nice also I couldn’t remember his name. We are thinking to come back with our kids next time!