Pullman Vung Tau 5성

고객 평점 (ALL 평가) 4.5/5 285 리뷰

Pullman Vung Tau - Image 1
Pullman Vung Tau - Image 2
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Pullman Vung Tau - Image 4
15 Thi Sach Street, Vung Tau Ward, 78000 Ho Chi Minh City, 베트남

호텔설명

호텔 추가 정보

  • The international 5-star hotel and convention centre in Vung Tau City

  • Complimentary maximum 02 children under 06 years old sharing bed with parents.

  • More than 2,000 m² meeting rooms and convention centre

  • Only hotel in Vung Tau that has Executive Lounge

숙박

호텔 위치

Pullman Vung Tau

15 Thi Sach Street, Vung Tau Ward
78000 Ho Chi Minh City
베트남

GPS:10.34872, 107.094469

전화

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  285 리뷰

TripAdvisor 평가  4.6/5  1,230 리뷰

2025으뜸 시설

Great service and location

트립어드바이저 평점 5.0/5

Wanderer42351624213 TripAdvisor 인증 리뷰

Went here as a family and had an great time. The receptionist: Mr son tung was amazing and helped us out throughout the stay. The hotel is surrounded by good restaurants and you can take a free shuttle to the beach

Xin chào Wanderer42351624213, Cảm ơn quý khách đã tin chọn Pullman Vũng Tàu và dành thời gian đánh giá dịch vụ của chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng được đón tiếp quý khách trong chuyến đi lần tới đến với thành phố biển Vũng Tàu xinh đẹp. Trân trọng, Pieter DE-WEERD Tổng quản lý khách sạn

Nice experience with Pullman Vung Tau

트립어드바이저 평점 5.0/5

Jet32988989316 TripAdvisor 인증 리뷰

It was a wonderful stay at the hotel, the hospitality was amazing from the bellmen: Hoa, Duong, Lam, Vu till the receptionist: Hue, Quyen, Quang Linh. The food was fresh and delicious too.

Xin chào Jet32988989316, Cảm ơn quý khách đã tin chọn Pullman Vũng Tàu và dành thời gian đánh giá dịch vụ của chúng tôi. Tôi sẽ chia sẻ ý kiến đóng góp của quý khách với đội ngũ nhân viên của mình. Tôi chắc chắn rằng ý kiến phản hồi này sẽ là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên của chúng tôi bởi chúng tôi luôn nỗ lực không ngừng nâng cấp chất lượng các dịch vụ của mình. Cảm ơn quý khách một lần nữa vì đã chia sẻ cảm nhận của quý khách và chúng tôi hy vọng được đón tiếp quý khách trong chuyến đi lần tới đến với thành phố biển Vũng Tàu xinh đẹp. Trân trọng, Pieter DE-WEERD Tổng quản lý khách sạn

Unfriendly and unprofessional reception

트립어드바이저 평점 1.0/5

Niklas H TripAdvisor 인증 리뷰

Unfriendly and unprofessional reception. Dirty room, really cant recommend. We think this is a bad choice for anyone that doesnt want to be scammed,

Dear 491niklash, Thank you for your feedback. We have noted on your negative feedback and we will train our staff to serve our guests better in the future. We look forward welcoming you back to Pullman Vung Tau. Kind regards, Pieter DE-WEERD General Manager

Disappointing Experience for a Premium Brand

트립어드바이저 평점 1.0/5

Inspire29063314224 TripAdvisor 인증 리뷰

This was, without question, one of the worst service experiences we have encountered at a so-called 5-star hotel. From meeting operations to gala dinner execution and group check-in, Pullman Vung Tau demonstrated poor service culture, untrained staff, and a complete lack of hospitality professionalism. Staff were unwelcoming, slow, uncooperative, and in some cases outright discourteous to guests. Basic operational standards such as: On-site event support Guest guidance Timely banquet service Proper portion control Dedicated group check-in were consistently ignored. What is most concerning is that this occurred during non-peak occupancy, where service quality should have been at its best. Accor frequently promotes itself as one of the best hospitality management groups globally. If this is an example of Pullman’s “premium” service standard, it seriously contradicts that claim. Ironically, Ibis hotels under Accor’s economy segment deliver far warmer and more genuine service. This raises a legitimate question: Is premium branding an excuse for poor attitude? A professional hospitality-trained staff member should instinctively apologize and recover service failures immediately. Unfortunately, no apology was offered until our team had to initiate a lengthy discussion post-event — making it feel insincere and procedural. We do not recommend Pullman Vung Tau for corporate events or group stays. Our company will never return nor cooperate again.

Dear Inspire29063314224 Thank you for taking the time to share your candid feedback. We sincerely apologize for the disappointing experience you encountered during your recent stay and event at Pullman Vung Tau. We are very sorry to hear that our service did not meet your expectations, especially during a time when service standards should be at their best. Your comments about the staff’s attitude, operational support, and overall hospitality professionalism are deeply concerning and do not reflect the standards we strive to uphold. Please be assured that we take your feedback seriously. We will conduct a thorough review with our team to address the issues you raised regarding staff training, service attitude, and operational procedures. Our goal is to improve and ensure all our guests receive the warm, professional, and attentive service that aligns with our brand promise. Regarding the specific incidents you mentioned, we regret that the service recovery was not handled properly at the time. We sincerely apologize for any inconvenience and will implement additional training to prevent such situations in the future. We truly appreciate your honesty, as it helps us identify areas needing improvement. It is disappointing to hear that your experience did not reflect the hospitality standards we aim to deliver, especially during non-peak times. Thank you once again for your feedback. We regret that your company will not be returning, but we hope that someday, we might have the opportunity to restore your confidence in our hotel. Kind regards, Pieter DE-WEERD General Manager

Unexpecting 5 stars Hotel Level.

트립어드바이저 평점 3.0/5

Khahuy2007 TripAdvisor 인증 리뷰

I have been in Pullman Vung Tau with family trip from 26 Nov to 30 Nov 2025. I have some reviews to highlight below: 1/ At the date I came to check in, I need to ask for the welcome drink, no welcome drink station or any staff provide the welcome drink until I request. So different with other International 5 Star Hotels, only Pullman Vung Tau is International 5 Star Hotel in Vung Tau as I knew. 2/ Spa and Massage is not available, TV in room can not access to Youtube. 3/ The FO staff no have smile, face look like so stress. 4/ The Beach under Pullman support is quite far, about 1km to the Hotel, need to go buy Pullman van, we buy the Beach service but the driver still not pay attention on the band, he drop somewhere at beach until I asking him why I buy the beach package and wear the band, he just saw our Hotel Band and then send to the Pullman Beach area, during transportation he mention about traffic jam condition, very hard bla bla...etc so if we can come back by taxi is good. This is not professional as you are the 5 Stars Service, another negative point. 5/ About Housekeeping Team: She just put the towels on top of the drawer, why not hang for the customer, this just take 1 min 6/ Staying 4 nights with 1 laundry bag in room, when I ask for 1 more laundry bag, the Receiptionist told me that hotel will charge 100,000VND/bag 7/ The restaurant less of staff, want to order something need to wait so long and need to looking for waiter or waitress, they all busy, they focus on their job but nobody to look around monitor the customer request. 8/ I went to restaurant for dinner with 2 water bottle from my room, during waiting for food, I go to take water from the water dispenser inside restaurant, I think this is for everyone, suddenly 1 waiter come to stop me when I come back to my table, he mention the water dispenser is for Breakfast Buffet tomorrow that I can not take, I say apologize to him, I did not know because no have any signed board there, after I come back to my place another waiter come to ask me about my 2 bottle of Aquafina on my table, he mention "Are these water bottle from the previous customer? not from you ?" I kindly explain to him these 2 water bottle I bring from room because I plan to go out after dinner, after I explain then he go, but this conversation make me feeling the training process here have some problem. How come International 5 star Hotel staff not get the good train like that. 9/ Parking area at the Basement floor, need to facilitate with fans and complete the ground construction, as I feel smell of cement or concrete, put more light please, so dark. Good Point is the Room is new, beautiful room, Lobby high level of great decoration, I will come back to stay in another day in future to see the improvement as you are only one International 5 Star Hotel in Vung Tau until now.

Dear Khahuy2007, Thank you very much for sharing your detailed feedback regarding your recent stay at Pullman Vung Tau. We truly appreciate your honest comments, as they help us identify areas where we can improve to meet the expectations of our valued guests. We sincerely apologize that certain aspects of your experience did not reflect the high standards expected of a 5-star international hotel. Your comments regarding the welcome drink service, spa and entertainment facilities, staff attitude, transportation, housekeeping, restaurant service, and parking are taken seriously. Rest assured, we will review each point carefully with our team to implement necessary improvements. We are glad to hear that you appreciated the design and quality of the rooms, as well as the lobby decoration. Your willingness to return and see our progress is very encouraging, and we are committed to making continuous enhancements to provide a better experience. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and demonstrate our improvements. Kind regards, Pieter DE-WEERD General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 114 리뷰 8.5/10 위치
  • 243 리뷰 7.7/10 객실
  • 245 리뷰 8.1/10 서비스
  • 7 리뷰 6.5/10 인터넷 가격
  • 124 리뷰 8.3/10 조식
  • 102 리뷰 8.4/10 분위기
  • 80 리뷰 5.8/10 청결도
  • 63 리뷰 4.6/10 수영장

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붕따우 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.