ノボテル アムステルダム スキポール エアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 3,316 件のレビュー

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Taurusavenue 12, 2132 LS ホーフトドルプ, オランダ

説明

ホテルのその他の情報

  • ALLSAFE NSF認証取得済みホテル。

  • 空港からわずか4分（電車）。

  • Tripadvisorで地域ナンバーワン

  • アムステルダムのダウンタウンからわずか20分（電車）。

  • 自然光が入る最先端の17室のミーティングルーム。

当ホテルの客室

ホテル所在地

ノボテル アムステルダム スキポール エアポート

Taurusavenue 12
2132 LS ホーフトドルプ
オランダ

GPS:52.291615, 4.701503

電話番号
ファックス +31 23 747 0399

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  3,316 件のレビュー

トリップアドバイザーの評価  4.5/5  1,538 件のレビュー

2024エクセレンス認証

Good hotel

トリップアドバイザーの評価 4.0/5

david z ビジネス - トリップアドバイザー認証口コミ

Just one station away from schipol and close to train station . Nice big room on 11 floor with not the softest bed but good rain shower. Decent breakfast and a swift online check in and out. At good price as well. Did not have time to check anything else out.

Dear David, Many thanks for having taken the time to review your stay. It is delightful to know that our proximity to the train station and the convenience of our online check-in and check-out process contributed positively to your experience. We are also pleased that you appreciated the spaciousness of your room, as well as the quality of our breakfast offerings and the functionality of the rain shower. However, we note your comment regarding the bed comfort. While we understand that mattress preference can be highly personal, we strive to provide a restful sleep experience and will take your feedback into consideration. Our aim is to ensure that all aspects of our guest's stay meet their expectations. We are nevertheless pleased to hear that you found our pricing satisfactory, as we strive to offer competitive rates that reflect the high standards of Novotel Amsterdam Schiphol Airport. We hope that we can see you again in the future. Kindest regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Good food and a good sleep - Would stay here again.

トリップアドバイザーの評価 5.0/5

OneManOnePassport トリップアドバイザー認証口コミ

I'm familiar with Accor hotels and used to the standards at Novotel but this one in Amsterdam was one of the best. Couldn't fault the customer service. I had some business to take care of that involved post. Staff were more than happy to help me with this and forward on to the UK for me. Bar and restaurant service was warm and friendly, although it was a little slow. Although I appreciate it isn't an easy job. Food was great also. The deserts were amazing! - then again the Dutch are always known to do a good apple pie. Pros: - Well sized rooms. Some double rooms tend to feel cluttered for a couple. Not this one; - Decent location for the airport as well as city centre. Cons: -

Dear Manon, We would like to thank you for this review about your recent experience in our hotel. We are thrilled that the service provided by our staff met your expectations and that they could assist you with your business needs. It is always rewarding to know that our efforts to offer a warm and friendly service are appreciated. We are also pleased to hear that you enjoyed the culinary offerings at our hotel. Our team prides itself on delivering a variety of delicious options, including our renowned desserts. Your comments on the spaciousness of our rooms and the convenience of our location for both the airport and the city centre reaffirm our commitment to providing a comfortable and accessible experience for all our guests. We hope to welcome you back. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Great airport hotel.

トリップアドバイザーの評価 5.0/5

Peter M Couples - トリップアドバイザー認証口コミ

Just an overnight stay before a cruise. The room was very comfortable and the staff very helpful to us as a couple with mobility issues. The public areas are attractively furnished and decorated and the food service and quality of the food was great.

Dear Peter, Thank you for such a great review. We are delighted to hear that the comfort of your room met your expectations and that our staff were able to assist with your mobility needs. Your appreciation for the attractive furnishings and the quality of our food service truly warms our hearts. It is always encouraging for our team to learn that our efforts to provide an exceptional experience are recognized and enjoyed by our guests. We look forward to a return visit from you in the future. Best wishes, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

Nice hotel

トリップアドバイザーの評価 5.0/5

bl2212 トリップアドバイザー認証口コミ

Perfect stay. Easy online checkin with electronic key. Very practical. Excellent room (junior suite), nice fitness room, complete breakfast. Easy to reach from the airport as close to the train station (5mn walk). Staff is very helpful.

Dear Guest, Thank you for this great review. It is gratifying to know that our online check-in and electronic key system added convenience to your stay, reflecting our commitment to modern amenities and efficiency. Your appreciation for the junior suite and our fitness room is highly valued, as we strive to provide exceptional accommodations and facilities. Moreover, we're glad that our breakfast offerings were able to start your day on a high note. The ease of access to our hotel from the airport and proximity to the train station is an aspect we're proud of, and we're delighted it enhanced your experience. Lastly, our helpful staff will be pleased to hear that their efforts have not gone unnoticed. We look forward to welcoming you back soon. Kind regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

DON’T STAY IN “EXECUTIVE” ROOM !!

トリップアドバイザーの評価 1.0/5

Arianne T トリップアドバイザー認証口コミ

Hope this review be read by the HOTEL MANAGER to take Appropriate Corrective Action. We paid for “EXECUTIVE ROOM” with breakfast, FOR 3 PERSONS. DEFINITELY NOT THE CHEAPEST ROOM, NOT THE CHEAPEST PRICE. Already did check in by Novotel key apps before arrived. Logically = the hotel staffs should be prepared. Reality = in the room AMENITIES IS ONLY FOR 1 PERSON!! Bathrobe, slipper, even Dental kit (toothbrush) only for 1 person! DO YOU THINK YOUR GUESTS HAVE TO USE 1 TOOTHBRUSH FOR 3 PERSONS ? LIQUID HANDSOAP IS EMPTY! NO COMPLIMENTARY WATER! NO LAUNDRY BAG! We have to wash our socks in the room, eventhough we paid for “EXECUTIVE ROOM”. HORRIBLE! After asked several time (to Housekeeping by phone, to Reception directly, written to hotel by Apps) = the small amenities sent to our room, But the Handsoap Still Empty, No Water, No Laundry Bag, Bathrobe and Slipper still not delivered as should be: Still Only 1 Bathrobe Only 1 Slipper For 3 Persons. Do You Shortage of Amenities ? The Executive Room is 35% MORE EXPENSIVE ( 55 EURO MORE per night ) Can’t Justify 5 bottles of softdrinks But Missing Essentials Amenities ! As ALL member for 20 Years, we already stayed in Accor hotels of many different brandchain, various countries (ex: Pullman Paris, Rixos Palm Dubai, Sofitel Singapore, Novotel Brussels etc), NEVER WE HAVE TO NAG FOR ESSENTIAL AMENITIES !! If You Can’t Provide The Essentials, Don’t Put “Executive” To Rip Off 55 EURO MORE PER NIGHT !! We still stay in your hotel when this review is written 06.30 am 6 May 2024. Please not say “Rest Assure We Strive To……” Let’s see if there is Prompt Corrective Action for Your Guests, or it’s only Wordings.

Dear Arianne, Thank you for taking the time to share your review. We are genuinely disheartened to hear about the discrepancies you encountered during your stay in our executive room. We always aim to ensure that our rooms are well-equipped for the comfort of all our guests, and it is with regret that we note the shortfall in amenities provided. We understand that our Operational Manager has been in contact with you directly to arrange an appropriate resolution. We hope to have the privilege of serving you better in the future. Warm regards, Mark Mosselman General Manager Novotel Amsterdam Schiphol Airport

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,736 件のレビュー 7.6/10 客室
  • 1,749 件のレビュー 7.4/10 サービス
  • 30 件のレビュー 8.1/10 インターネット
  • 818 件のレビュー 8/10 朝食
  • 785 件のレビュー 7.2/10 清潔さ
  • 461 件のレビュー 9.5/10 雰囲気
  • 393 件のレビュー 8.4/10 設備

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