イビス スキポール アムステルダム エアポート 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 3,586 件のレビュー

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イビス スキポール アムステルダム エアポート - Image 2
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説明

ホテルのその他の情報

  • ペット同伴可能

  • パーク、スリープ & フライパッケージをご用意しております

  • 市の中心部までバスで20分の直通

  • 無料の空港シャトルサービス

  • 朝食、ランチ、ディナーはビュッフェ式レストランでお召し上がりいただけます。ロビーの土産物店は年中無休で終日営業しています。

当ホテルの客室

ホテル所在地

イビス スキポール アムステルダム エアポート

Schipholweg 181
1171 PK バドフーフェドルプ
オランダ

GPS:52.325325, 4.795116

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  3,586 件のレビュー

トリップアドバイザーの評価  3.7/5  5,297 件のレビュー

お客さまの声 3.5/5

Masamune A. 一人 - 確認済みレビュー すべて

到着後すぐにチェックインさせていただけたのは本当に助かった。一方、部屋のエアコンの温度調整が効かず暖房ではなく送風のみの状態だったのが残念。

Akashi様、 ご意見をお寄せいただきありがとうございます。 迅速なチェックイン対応がご滞在のスタートに貢献できたことを光栄に存じます。 お部屋の設備面で期待に沿えなかった点につきまして、心よりお詫び申し上げます。空調システムの不具合に関しては、通常即座に対応可能な事象でございますので、次回ご宿泊時にはスタッフまでお申し付けいただければ幸いです。より快適な環境をご提供させていただきます。 Schiphol空港からの無料シャトルや都心へのアクセス良さなど、当ホテルの立地の特性を次回ご利用時にぜひお楽しみくださいませ。 またのお越しをスタッフ一同心よりお待ちしております。 IBIS SCHIPHOL AMSTERDAM AIRPORT Schipholweg 181 - 1171 PK Badhoevedorp – The Netherlands Tel.: +31 (0)20… H0… ibis.com - all.accor.com

Double Charged Card and Unexplained Bites

トリップアドバイザーの評価 1.0/5

Paul W トリップアドバイザー認証口コミ

I deleted my first review. I was double charged on my CC. Despite management knowing this, by virtue of them responding to my first review, the double charged remains on my debit card account some 2 weeks later. Lots of apologies by management but not action. Search their reviews and you will see that double charging their guests is a recurring issue. On reviewing the pathetic response of the management to my review, I see some recent guests have been bitten by bedbugs. I too had a few bites but due to the pond outside I presumed it came from mosquitoes, even though I had not seen any and had not opened my window... Message to the management - do not insult me with your pathetic response until after you have cleared the double charge.

Dear Guest, Thank you for taking the time to share your feedback. We would like you to directly reach out to the hotel to resolve the incident regarding a double charging. We see, that you mention previous communication with the hotel but due to not having any information related to your booking, we would kindly ask you to reach out to us directly. We hope you will consider staying with us again in the future. Best regards, IBIS SCHIPHOL AMSTERDAM AIRPORT

Has the basics

トリップアドバイザーの評価 3.0/5

johncS9706VI トリップアドバイザー認証口コミ

This hotel is a bit older. It has a restaurant and the rooms are simple. Unfortunately my Rooms washroom did smell. There was a shower,tv. They have lots of rooms. In addition there is. Gift shop and food shop in the lobby.

Dear Johncs, thank you for taking the time to share your experience with us. We're glad you noticed our convenient lobby amenities including the 24/7 takeaway shop and gift selection, designed to enhance our guests' convenience. However, we sincerely regret the bathroom condition you experienced. Our daily housekeeping team conducts thorough inspections, and we've reinforced cleaning protocols to maintain our hygiene standards. We hope to have the opportunity to welcome you back for a better experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT

Unfriendly and incompetent staff, bad food

トリップアドバイザーの評価 1.0/5

Stay16202505761 トリップアドバイザー認証口コミ

Very incompetent staff which could be forgiveable if they werent also rude and unapologetic. They failed to find my room and told us to book into Ibis Budget because there were no other rooms available. Apparently, our booking had been “cancelled by us” back in June (months ago), and they claimed there was nothing they could do. After moving us to Ibis Budget, I asked a different service desk across the foyer about our booking, and suddenly, our bookings did exist :/ Clearly, they either have terrible software and a useless supervisor who came down just to tell us we were wrong and there was nothing he could do! WTF

Dear Guest, Thank you for your review. We sincerely apologize that your experience fell short of expectations during your recent stay. Our 24/7 reception team is always available to assist with immediate room assignments and booking verification to prevent misunderstandings. Regarding dining options, we offer three distinct food outlets including a 24/7 takeaway shop and American Burger bar to accommodate different preferences. While our complimentary airport shuttle and proximity to public transportation aim to simplify travel plans, we regret any inconvenience caused by accommodation coordination. We appreciate you bringing these matters to our attention and will review our processes accordingly. We hope you will return for an improved experience in the future. Kind regards, IBIS SCHIPHOL AMSTERDAM AIRPORT

Disgusting Hotel

トリップアドバイザーの評価 1.0/5

Linda G トリップアドバイザー認証口コミ

Food disgusting Rooms basic Bed sheets not clean, gritty Bar Okay Would prefer to stay in the airport than this hotel Not to KLM standards

Dear Linda, Thank you for taking the time to review your recent stay at our hotel. We sincerely apologize that your experience fell short of expectations. Our team takes cleanliness standards extremely seriously and we have reinforced our linen inspection protocols. While our rooms are designed for functional comfort, we understand your perspective and will review our housekeeping checklists. Regarding dining options, we offer multiple food outlets including a 24/7 takeaway shop and would welcome the opportunity to showcase these during a future visit. We hope we may have the pleasure of welcoming you back in the future. Best wishes, IBIS SCHIPHOL AMSTERDAM AIRPORT

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,188 件のレビュー 5.3/10 料理

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