Mercure Sapporo 4 stars

Name: Mercure Sapporo
Address: SAPPORO, 064 0804, JAPAN
Telephone: (+81)11/5131100
Rating: 4.5

4.5/5

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Mercure Sapporo

Hotel for travellers looking for local and authentic experiences

The Mercure Sapporo enjoys a location in the popular entertainment district of Susukino, renowned for its many bars and restaurants. Offering easy access to the Sapporo ski resorts and attractions such as the Clock Tower and Sapporo TV Tower, this hotel has it all, including a shopping mall within the building. Featuring 285 rooms equipped with complimentary Internet access, plus a French restaurant and conferencing facilities, the Mercure Hotel Sapporo is ideal for both business and leisure.

Located in Sapporo, Hokkaido- Fifth largest city in Japan by population - Famous for its cuisine, such as Miso Ramen, Seafood, and Jingiskan.- Point of interest, such as TV Tower, Tokei-dai, and Beer Museum Sapporo is Japan's fifth-largest city and arguably the most beautiful. With its picture-postcard landscape and vibrant downtown precinct, Sapporo is booming with holidaymakers, honeymooners, weekenders and business travellers.

Hotel extras

Web corner and free wifi in the entire hotel
In central Sapporo with easy access to Susukino and shopping areas.
285 stylish guest rooms with connecting rooms available
Conveniently located close to public transport links to tourist attractions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in your room
Well-lit parkingPaying
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Air conditioned
- Air conditioning
- Manual temperature control
SAPPORO CHITOSE APTPaying
Languages spoken at the hotel
- German
- French
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PMPaying
Dry cleaning / Ironing
Currency exchange

Breakfast
1 restaurant(s)
1 bar(s)

Fitness centre
Massage (Nearby)
Golf
- Golf course 18 holes
- Golf course 9 holes
- Golf lessons
Other sports activities
- Bicycles rental
- Billiards/Snooker
- Bowling
- Jogging track
- Table tennis
Skiing
- Cross country skiing
- Downhill skiing
- Ski hire facilities
- Ski rack facilities

5 meeting room(s)
Copy/print service available

Due to COVID-19, Mercure Sapporo has had to temporarily suspend all operations from 1st of May to 31st of May. We look forward to welcome you soon. Meanwhile, do not hesitate to contact us by e-mail h7023-re1@accor.com or by telephone 011-513-1100.

Hotel location

Mercure Sapporo

2-4 Minami 4-jo
Nishi 2-chome Chuo-ku
064 0804
sapporo
japan

Tel: +81115131100

Fax: (+81)11/5137575

Contact email

Check-in from 14h00

Check out up to 11h00

SUBWAY NAMBOKU LINE : Touhou Line Hosui Susukino
EKIMAE-DORI :
SAPPORO CITY TRAM : Sapporo

By plane
SAPPORO CHITOSE APT At 45km / 27.96 miles - Shuttle paying

GPS :43.055595, 141.355682

Our accommodations

Standard Queen-1 queen-size bed-Non Smoking

Max. number of persons: 3
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Standard Room, 2 Zip-beds

Max. number of persons: 3
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Standard Twin-2 single beds-Non Smoking

Max. number of persons: 4
Area: From 2 m² / 25 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Privilege Queen, 1 queen-size bed-Non Smoking

Max. number of persons: 3
Area: From 21 m² / 226 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

PrivilegeTwin, 2 single beds-Non Smoking

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room - 2 single beds + 1 Sofa bed - Non-smoking

Max. number of persons: 5
Area: From 28 m² / 301 sq ft

Superior Triple, 3 single beds, Non Smoking

Max. number of persons: 5
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Deluxe Twin - 2 single beds - Non-Smoking

Max. number of persons: 6
Area: From 42 m² / 452 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV

Rooms

Our restaurants and bars

BORDEAUX

Type of cuisine: French

Bordeaux Restaurant offers delicious French dishes at an affordable price. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

17:30 - 20:00

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

LE CEPAGE

The Le Cepage bar invites you to relax in French style with a select range of wines and cocktails.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
~~Sun~~

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 205 m²
Maximum capacity: 200 people
Maximum banquet capacity: 100 people

Find out more

Always wonderful

Brooks Business - 27/03/2020 Confirmed reviews ALL

The rooms are exceptional. The service. Overall, Dean always makes my stay wonderful for he is a gracious Manager.

Dear Brooks S., It is always a pleasure welcoming you to the Mercure Sapporo. Thank you for taking the time to give us your kind and honest feedback, we have informed Dean of your comments and we are all looking forward to when you and your crew come visit again. We all here at the Mercure wish that you, your family and friends take care during these dire times. Yours sincerely, Bao.S Front Office Receptionist Mercure Sapporo

Mahalo!

Folafolaga A. J. Business - 23/03/2020 Confirmed reviews ALL

I wanted to express my gratitude to your staff as always and especially to General Manager Dean Daniels. My name is J. A. and I’m with the Hawaiian Airlines crew. Dean wasn’t working the day I checked out but I wanted to thank you for accommodating me with my stay last week. In light of the current climate we all are dealing with and knowing that the travel, tourist, service, hospitality , and hotel industry are suffering, I appreciate your thought and generosity. Will miss you folks for the time being, but hope to see you as soon as this summer. Take care to you and your first class staff. Sincerely, J. A.

Dear Folafolaga A., Thank you for taking the time to provide us with your honest feedback. We have forwarded your message to our general manager and he will be pleased to hear that you have enjoyed your stay with us. We thank you for your support and we'll will miss you and the Hawaiian crew. We wish that you and your crew and your crew take care during this epidemic and we are looking forward to seeing you again in summer. Yours sincerely Bao. S Front Office Receptionist Mercure Sapporo

So comfortable

David Business - 22/03/2020 Confirmed reviews ALL

Guest rooms clean with all the amenities of home . Staff very friendly and efficient. Manager Dean Daniels, very accommodating and professional

Dear Mr. David N., Thank you for taking the time to tell us about your experience at Mercure Sapporo. We have received your feedback and feel deeply obliged to you for your gracious praise and comments as always. It was truly our honor to read your great comments. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you to the MERCURE Sapporo again in the near future. Sincerely, Shihomi SAKAI Guest Experience Manager Mercure Sapporo

Great location and nice room

Jo Couples - 21/03/2020 Confirmed reviews ALL

We enjoyed our stay in Sapporo and at this hotel. Nice clean rooms. Plenty of space. Quiet location but right in the heart of the city.

Dear Joanne Thank you so much for your fabulous review and we would love to see you again. Have a wonderful day and thank you for taking the time to share your experience. Sincerely, Yoda Front Desk Mercure Sapporo

quick response to email enquiry before arrival

Esther Friends - 16/03/2020 Confirmed reviews ALL

Due to the outbreak of the coronavirus, the travel restrictions imposed were so confusing. I sent several emails to make enquiry of the situation about my booking in March 2020 and the announcement of the emergency state pronounced by the government official in Hokkaido. On each occasion, I received quick and clear response from the hotel. This was very helpful to me.

Dear Man Yee Esther H., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you again in the near future and our staff will be more than happy to assist you with any information they can provide. We hope your next visit will be as pleasant as the previous one. Sincerely, Yours sincerely Bao Sok Front Office Receptionist Mercure Sapporo

The location very suitable. Enjoyed the snow

Mary R. Friends - 15/03/2020 Confirmed reviews ALL

The staff were very courteous and helpful. The daily room service most satisfactory. The breakfast buffet could have had more selection of breads for toasting.

Dear Patricia Margaret Mary r., We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, We apologize for the small selection of breads and will inform the Food and beverage department. We hope that your next stay will be as pleasant or even more so than your previous one. Yours sincerely, Bao Sok Front Office receptionist Mercure Sapporo

Great stay as usual

Paul M. Business - 14/03/2020 Confirmed reviews ALL

Always a great stay at the Mercure Sapporo. Wonderful and attentive staff, great location and great rooms.

Dear Paul We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoda Front Desk Mercure Sapporo

look for next stay

Jock W. Couples - 12/03/2020 Confirmed reviews ALL

very good for us it is not easy to check in with luggage and kids, coz going up to reception

Dear Chi Kong Thank you so much for your feedback we really appreciate you taking the time to share your experience of the Hotel. We look forward to welcoming you back in the future. Sincerely, Yoda Front Desk Mercure Sapporo

Great location with easy access to the subways. It is always a joy to see the wonderful staff who are friendly and very sincere in their hospitality to make sure we have a wonderful stay.

Anonymous Families - 11/03/2020 Confirmed reviews ALL

The Mercure Sapporo is our favorite vacation spot. We love the convenience of the hotel and all it has to offer. The rooms are small but spacious enough, with the lovely decor and we love the view. The breakfast buffet is our highlight of our stay with the delicious variety of foods. The hotel Manager and his staff are all very welcoming and so accommodating.

Dear Craig We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoda Front Desk Mercure Sapporo

Excellent staff, comfortable staterooms, restaurant and bar is great!

John P. Business - 10/03/2020 Confirmed reviews ALL

It’s always a pleasure to stay at this Mercure Hotel.

Dear Mr. John P., I would like to thank you on behalf of the staff here for staying Mercure Sapporo many times. We have also received your feedback and are deeply obliged to you for your gracious praise and comments. It was truly our honor to read your great comments as always. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit soon and we will be delighted to be at your service in the near future. Sincerely, Shihomi SAKAI Guest Experience Manager Mercure Sapporo

Good location, spacious and clean rooms

Kee C. L. Friends - 10/03/2020 Confirmed reviews ALL

My first time at this establishment. For the price I paid, I couldn't be more impressed. Well situated, clean and spacious. Near many eateries and a main shopping thoroughfare, Tanukikoji Syotengai. Will definitely stay here when I next visit Sapporo again.

Dear Mr. Kee Choong L., Thank you for staying at the Mercure Sapporo. Your perfect rating and great comments are very much appreciated. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi SAKAI Guest Experience Manager Mercure Sapporo

Great stay

Robyn K. Business - 08/03/2020 Confirmed reviews ALL

Stay is friendly, very accommodating and rooms and clean

Dear Robyn, We cordially appreciate your constant loyalty to Mercure Sapporo and kindest comments regarding your stay with us. We are more than pleased to hear that our service could meet your expectation, and we will share your comments with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo so soon and hope your next visit will be as pleasant as the previous one. Yours Sincerely, Naoyuki Takahashi Night Audit Team Leader Mercure Sapporo

Good location and very helpful staff

Damien Couples - 05/03/2020 Confirmed reviews ALL

Wonderful location near to Susukino Station and very helpful front desk staff when checking us in. He went above and beyond his normal capacity to help as secure a late checkout as our flight departs late in the evening. Greatly appreciate the gesture and flexibility with Mercure Sapporo.

Dear Damien, We cordially appreciate your very detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your comments with our team (especially with our colleague whom you have kindly mentioned!). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Yours Sincerely, Naoyuki Takahashi Night Audit Team Leader Mercure Sapporo

nice location, good amenities

Marc Solo - 03/03/2020 Confirmed reviews ALL

had one night stay and was very satisfied

Dear Marc, We cordially appreciate your kindest comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Yours Sincerely, Naoyuki Takahashi Night Audit Team Leader Mercure Sapporo

Pretty good location, way beyond expectation

Anonymous Friends - 03/03/2020 Confirmed reviews ALL

We do really love the breakfast, different choices of buns, rolls, the ice cream, which is rarely served in other hotels.

Dear Tsungying, We cordially appreciate your constant loyalty to Accor Hotels and your very detailed comments and helpful suggestion regarding your stay at Mercure Sapporo. It is always a pleasure to receive positive feedback; though we believe there must be room for improvement of our hospitality and facility. I am sure that your comment will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo and hope your next visit will be more pleasant than the previous one. Yours Sincerely, Naoyuki Takahashi Night Audit Team Leader Mercure Sapporo

Love the location of the hotel as it is very accessible.

Wei T. Couples - 02/03/2020 Confirmed reviews ALL

The location is great. Walkable distance to Tanukikoji Shopping street, Nijo market and lots of shopping and dinning places at susukino. Two stops away from Sapporo station and can take either Namboku or Toho lines back to hotel. There is also a airport shuttle bus nearby and is very convenient as it goes straight to airport. The staffs are helpful and friendly too. Definitely will go back to this hotel the next time.

Dear Wei T. We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoda Front Desk Mercure Sapporo

City hotel

Jeroen Business - 29/02/2020 Confirmed reviews ALL

Nice hotel in middle of the city

Dear Jeroen van Thank you so much for your feedback we really appreciate you taking the time to share your experience of the Hotel and it convenience. We look forward to welcoming you back in the future. Sincerely, Yoda Front Desk Mercure Sapporo

Very nice room and very good staff.

Mike T. Friends - 28/02/2020 Confirmed reviews ALL

Very good stay. Your breakfasts were superb but staff was best of all. They were very helpful.

Dear Michael We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoda Front Desk Mercure Sapporo

Perfect

Brett Friends - 27/02/2020 Confirmed reviews ALL

Great hotel. Friendly staff. Clean rooms. Great location.

Dear Mr. Brett P., I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We have also received your feedback and are deeply obliged to you for your gracious praise and comments. It was truly our honor to read your great comments in regards to our staff service upon check in. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Shihomi SAKAI Guest Experience Manager Mercure Sapporo

Good stay

Anonymous Couples - 26/02/2020 Confirmed reviews ALL

The room was clean, nice, modern, and well-kept. The hotel itself had all the amenities a traveler would need and the staff was friendly and welcoming.

Dear Ms. Brittany S., Thank you for choosing Mercure Sapporo and taking your time to share your review here. We are very happy to hear that you enjoyed our room and service.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi SAKAI Guest Experience Manager Mercure Sapporo

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Hotel extras