Novotel Abu Dhabi Gate 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,075 件のレビュー

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Novotel Abu Dhabi Gate - Image 1
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Novotel Abu Dhabi Gate - Image 4
222 Al Maqta Street, Rabdan Area, PO Box, 92156 ABU DHABI, United Arab Emirates

説明

ホテルのその他の情報

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

当ホテルの客室

ホテル所在地

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

電話番号
ファックス +971 2 508 9990

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,075 件のレビュー

トリップアドバイザーの評価  4.5/5  1,442 件のレビュー

2024エクセレンス認証

Lovely staff and professional

トリップアドバイザーの評価 4.0/5

Jet60919741832 ファミリー - トリップアドバイザー認証口コミ

Only used this hotel as stopover for 7 hours before 2am flight and staff were really lovely and kind. The room was clean and tidy and the view from the high floor was lovely. The bed somewhat hard as had a short nap and did the job for a very short stay. I do hate the large soap dispensers hotels now seem to use rather than small toileteries as it’s so impersonal and money pinching. Thank you the very tall porter and front desk staff you were lovely and deserve a pay rise.

Dear valued guest, Thank you for your kind words about our lovely staff and the professionalism of our team. We are glad to hear that you had a pleasant stay with us, even though it was just a short stopover before your flight. We appreciate your feedback about the soap dispensers. We understand that some guests prefer individual toiletries, but we have chosen to use soap dispensers as a sustainable solution to reduce waste and help protect the environment. We apologize if this was not to your liking, but we hope you can understand our commitment to sustainability. Thank you again for your kind words and we hope to welcome you back in the future for a longer stay. Sincerely, Sushanth Nambiar, Cluster General Manager

Receptionist Bad Behavior

トリップアドバイザーの評価 1.0/5

travellerCountries トリップアドバイザー認証口コミ

The Indian receptionist pretending that can't see the guests checkin eventhough Infront of your face. Judgemental and bad behavior. Waited more than 15mins before she entertain. We call her attention how many times. Novotel Hotel put Customer Service who is not heartless to Guests who are tired and need to rest for a long day hardwork.

Dear valued guest, Thank you for taking the time to share your feedback about your recent experience at our hotel. We are truly sorry to hear about the negative encounter you had. Please know that this is not reflective of the level of service we strive to provide to our guests. We take your comments seriously and will address this feedback with our team to ensure that all of our guests receive a warm and welcoming check-in experience. We apologize for any inconvenience or frustration this may have caused and hope that you will give us another opportunity to exceed your expectations in the future. Thank you for bringing this to our attention and we appreciate your understanding. Sincerely, Sushanth Nambiar, Cluster General Manager

❤️❤️❤️

トリップアドバイザーの評価 5.0/5

chuttoorym ファミリー - トリップアドバイザー認証口コミ

Big Thank you to Joviale and Ambika from the reception for their warm hospitality 😇😇😇. Thanks to Mansi for her special Karak Chai ❤️❤️❤️ Thank you Nadun for the great service during dinner ☺️😊☺️😊☺️ Thank you to the whole team for taking care of us during our stay 😇

Dear chuttoorym, Your generous words have truly warmed our hearts. It's wonderful to hear that Joviale, Ambika, Mansi, and Nadun each left a significant positive impression on you with their attentive service and warm hospitality. Our team strives to provide an unparalleled experience to all our guests and your recognition of their efforts is greatly appreciated. Your special mention of Mansi's Karak Chai brings a smile to our faces. We are delighted that it added an extra touch of comfort to your stay. Your commendation serves as a beautiful testimony to the care and dedication our team puts into every guest's stay. We look forward to welcoming you back for another memorable experience. Sincerely, Sushanth Nambiar, Cluster General Manager

Awesome

トリップアドバイザーの評価 5.0/5

Simran B トリップアドバイザー認証口コミ

The hotel is located in a nice place , calm and peaceful . The receptionist Ambika helped us a lot with extending the saty and giving late check out . Joviale and Khaled was very nice . The rooms were clean and nice food . We will come back again for sure .

Dear simranb672, Your kind words have truly brightened our day. It's wonderful to learn that you found our location peaceful, and our staff, especially Ambika, Joviale, and Khaled, to your liking. The cleanliness of our rooms and the quality of our food are aspects we strive to maintain, and we're glad you appreciated them. Your intent to revisit us is the highest compliment we could receive. Looking forward to welcoming you back in the near future. Sincerely, Sushanth Nambiar, Cluster General Manager

Wonderful

トリップアドバイザーの評価 5.0/5

victorsabudhabi トリップアドバイザー認証口コミ

Morning all, Just spent a very enjoyable long stay in hotel, Apt 1947. Can't speak highly enough of hotel and more importantly the staff. Reception, excellent, very professional, no job too big or small and thank you for updating all the Accor points. Housekeeping, wonderful, apartment always left spotless, plenty of towels and cold drinking water when required, again, always pleasant and helpful. Thank tou to the lovely Myanmar lady in the coffee shop for my morning cappuccino and croissant, always very professional. On site Italian restaurant fantastic. Great menu, excellent food, very friendly and efficient staff. Try the Beef short rib pasta or anyvofvthe seafood dishes. Many thanks. Valeting service excellent, friendly staff, car ready to go every morning. Last but not least Belgian Beer Cafe, I'm in the trade and know what a well run bar looks like and this run ticks the boxes. Mr Nick runs the show and ably assisted by his Indian supervisor and a fantastic team. Was just like going on to my local bar in Ireland, fabulous welcome always. Super food, great theme nights, Wing's, Ribs, Don't miss the Sunday carvery, always go hungry, great portions. Go to desserts, Belgian waffles and Creme brulee. Big selection of beers, me and my boys were happy with soft drinks but the wife says they so a nice glass of Sauvignon. Member, tip the staff, hard work, let them know there appreciated. Best wishes to all, Bernard , Michelle, Rory and Leo Vallely.

Dear Bernard , Michelle, Rory and Leo Vallely, Your review truly warmed our hearts. It's wonderful to hear that you've enjoyed your extended stay at our hotel, with each aspect of our service meeting your expectations. From the reception, housekeeping, our coffee shop, Italian restaurant, to the valeting service, and most especially our Belgian Beer Cafe, it's delightful to know that we've made your stay memorable. Your kind words about our staff, particularly the Myanmar lady at the coffee shop and Mr. Nick at the Belgian Beer Cafe, bring a smile to our faces. Their dedication to service is indeed commendable, and we'll make sure to pass along your compliments. It's also great to hear your appreciation for our menu selections and theme nights, not to mention your wife's satisfaction with our Sauvignon. We're delighted that your family found something to enjoy in our wide range of offerings. Your tip about appreciating the staff is well received. We value their hard work and dedication and strive to make them feel appreciated. Once again, thank you for choosing Novotel Abu Dhabi Gate hotel. We look forward to welcoming you back in the future. Sincerely, Sushanth Nambiar, Cluster General Manager

との提携 TripAdvisor

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