Novotel Abu Dhabi Gate 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,044 件のレビュー

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Novotel Abu Dhabi Gate - Image 1
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222 Al Maqta Street, Rabdan Area, PO Box, 92156 ABU DHABI, United Arab Emirates

説明

ホテルのその他の情報

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

当ホテルの客室

ホテル所在地

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

電話番号
ファックス +971 2 508 9990

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,044 件のレビュー

トリップアドバイザーの評価  4.5/5  1,475 件のレビュー

2024エクセレンス認証

Hotel Check In Process.

トリップアドバイザーの評価 5.0/5

Riyaz D トリップアドバイザー認証口コミ

⭐⭐⭐⭐⭐ Waleed was very helpful with our hotel Check in. He made the process easy and smooth and was professional and kind throughout. Thank you for the excellent service!…………………………………………………………………………..:::::::::………………………………………………..

Dear valued guest, It warms our hearts to hear such lovely feedback about your experience with us, particularly with regards to Waleed's professionalism and helpfulness during your check-in process. It's our pride and joy to make your stay as easy and smooth as possible. Your kind appreciation will certainly be conveyed to Waleed, who, like the rest of our team, is committed to delivering the highest level of service. Thank you once again for your review. We look forward to welcoming you back to our hotel in the near future. Sincerely, Sushanth Nambiar, Cluster General Manager

Best thing about hotel is Sachindu.

トリップアドバイザーの評価 3.0/5

A6411XYpaulag ビジネス - トリップアドバイザー認証口コミ

Hotel pool is closed which changed how I use the hotel , very disappointing and no arrangements either with a local hotel to use their pool . Had to ask for tea and coffee and extra pillows . Should just be supplied . Best thing is the housekeeping man called Sachindu . So helpful . Got me everything I needed ! Very good service !

Dear Valued Guest, Your feedback is greatly appreciated and gives us the opportunity to improve. It is disheartening to hear about your disappointment due to our pool maintenance. Our goal is to provide a seamless experience for our guests, and we regret any inconvenience you faced. On a brighter note, it brings us immense joy to hear about your positive experience with Sachindu. Our team is dedicated to delivering excellent service and it's wonderful to know that Sachindu has exemplified this. We value your suggestions regarding room amenities and will take them into consideration. Thank you once again for your feedback. We hope to welcome you back in the future, providing an even better stay. Sincerely, Sushanth Nambiar, Cluster General Manager

Fantastic service

トリップアドバイザーの評価 5.0/5

896muhammeds トリップアドバイザー認証口コミ

Fantastic and highly property.... Stayed with my family on my holiday, we got the room upgrade since we came with the family and long stay. The room was spacious and HK service was in very detail.. room attendant her name 'Forgive' if I am nit mistaken was very helpful on our each request. The restaurant buffet breakfast was delicious and the service level also highly recommended to all the other hotels in Abu Dhabi. Arjun The outlet manager handled restaurant operations in a spectacular way.. Key staff in the restaurant was Kwani who Identified my family preferences from the first day itself and served. The only request to the management is to allow in house guest to the DJ on complimentary basis . Which will lead for achieve more repeaters.

Dear valued guest, Thank you so much for your wonderful review! We are thrilled to hear that you and your family enjoyed your stay, particularly the room upgrade, the attentive service from our staff, and the delicious buffet breakfast. Your compliments for Forgive, Arjun, and Kwani will be shared with the team, as they strive to create memorable experiences for our guests. We also appreciate your feedback regarding complimentary access to the DJ, and we will certainly take your suggestion into consideration as we continually aim to enhance our services. We hope to welcome you back for another fantastic stay in the future! Sincerely, Sushanth Nambiar, Cluster General Manager

Breakfast

トリップアドバイザーの評価 5.0/5

girish m トリップアドバイザー認証口コミ

There was a wide array of different cuisines and the hotel waiters and waitresses were very pleasant and friendly. I was staying there 1 month and had this amazing waiter his name is Chamara. He was profoundly friendly and goes out of his way to make the breakfast experience pleasant. My appreciation also goes out to another particular waitress Ms. Khaing as she too was an amazing ambassador so to speak.

Dear valued guest, Thank you so much for the positive review and high rating! We are thrilled to hear that you enjoyed your stay with us. It was our pleasure to ensure that you had a wonderful experience and we look forward to welcoming you back in the future. Your kind words truly mean a lot to us and we appreciate you taking the time to share your feedback. Sincerely, Sushanth Nambiar, Cluster General Manager

Amazing staff!

トリップアドバイザーの評価 5.0/5

Irine B Couples - トリップアドバイザー認証口コミ

The hotel staff were amazing! They were very welcoming and always ready to help in any way they can. The team from the breakfast and dinner buffet really did an outstanding job. Khaing was very quick in clearing the tables and attending to requests. Amazing how she can do everything with grace. Kelum, Suresh and Chamatika did great too! As for the room, we had a little issue with the bed. It was too low and the mattress was very uncomfortable. After our second night, I asked housekeeping if they can do something about it. I wasn’t hopeful though because I know that the only solution was to change the entire bed which would be very troublesome. I just tried since we will be staying for another three nights. Amazingly, they responded so quick. Thanks to Araliyajan for taking immediate action. In less than an hour, we had a new bed frame and mattress! Housekeeping staff - May Myat and Eya were also very quick to set-up the bed. May did an excellent job cleaning our room during our entire stay and replenishing whatever was needed. It was a great stay overall. We will definitely consider staying in this property again.

Dear valued guest, Thank you so much for your wonderful feedback! We’re thrilled to hear that our staff, especially Khaing, Kelum, Suresh, Chamatika, Araliyajan, May Myat, and Eya, made such a positive impact on your stay with their attentive service and quick resolutions. Your kind words motivate us to continue delivering exceptional experiences. We appreciate your understanding regarding the bed issue, and we’re delighted that we could address it promptly. We look forward to welcoming you back for another great stay! Sincerely, Sushanth Nambiar, Cluster General Manager

との提携 TripAdvisor

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