Novotel Abu Dhabi Al Bustan 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 3,175 件のレビュー

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Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208, 95208 ABU DHABI, アラブ首長国連邦

説明

ホテルのその他の情報

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

当ホテルの客室

ホテル所在地

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
アラブ首長国連邦

GPS:24.42938, 54.42929

電話番号
ファックス +971 2 501 6333

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  3,175 件のレビュー

トリップアドバイザーの評価  4.6/5  3,106 件のレビュー

2024エクセレンス認証

Worst experience in a hotel in the UAE

トリップアドバイザーの評価 1.0/5

ysmUk トリップアドバイザー認証口コミ

This is the worst experience I’ve had in any hotel in the UAE when checking in! The staff at reception are so incredibly slow and there’s no communication between them when changing shifts. I’ve arrived and took around 30 minutes to complete the check in process with a guy at reception. We booked 2 rooms and requested if they can be close to each other. He told me the rooms will take time to be ready, and that he’ll get everything ready for us. I told him it’s ok I can wait since we were going for dinner. When we finished our dinner, I came back to take the keys, the guy was gone and replaced by a lady. She had no clue that I’ve already checked in and asked me to do the check in all over again. I explained that I’ve gone through this with her colleague and that he prepared everything for us. It took her another 20 minutes after speaking to the manager to let me know that the rooms we requested cannot be given to us and that they’re going to put us in other rooms. I agreed, then went to the rooms. One room was ok but the other was smelling like smoking and cooking, the smell was so strong and I couldn’t take it especially because I have asthma. I went back to the same lady and asked to get a different room. She gave me a different room, I went there and it was as bad! The smell of smoking was so strong! I went back to reception and told her just give me any room, it doesn’t have to be close to the first one. So now I’m in a different building and drained from the extremely long process it took to get us decent rooms! Never coming back again here. The only upside to the hotel is that it has Swiss Butter restaurant which is not even managed by the hotel.

Marvelous stay, nice and cosy.

トリップアドバイザーの評価 5.0/5

mhm82 トリップアドバイザー認証口コミ

We stayed in the Superior Queen room with sofa bed. Room is clean and housekeeping is top quality. I'm so glad that the hotel was so accommodating to all our requests. Room is of a good size to fit 2 adults and 3 children. The lobby is design is modern and chic. However, the location of the hotel is not in the downtown area hence, you'll need a short Uber or Careem ride to get to places. We enjoyed our stay and won't mind returning again next time.

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our Heartists as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Hotel good location staff caring. Hk team hats off u

トリップアドバイザーの評価 5.0/5

Dream16502214704 トリップアドバイザー認証口コミ

Yes everything was exceptionally great hk team supportive. Liten his team thank you. I will come back next year. See u soon

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Too good.

トリップアドバイザーの評価 5.0/5

don b トリップアドバイザー認証口コミ

The staff was friendly, helpful and kind.good cleaning and nice services . the hotel was too good and wonderful.thanks for Aarchana and susmita😊.

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share it with our team especially Aarchana and Susmita. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

Room cleaning is good thanks to avishek basnet Thankss for your service provider he is providing us so good service than

トリップアドバイザーの評価 5.0/5

Arun C トリップアドバイザー認証口コミ

Room cleaning is good thanks to avishek basnet Thankss for your service provider he is providing us so good service thanks to him

Dear Guest, We very much appreciate your review regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share it with our team especially Avishek Basnet. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mourad Brahmi Cluster General Manager

との提携 TripAdvisor

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