Aparthotel Adagio Мюнхен Сити

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 596

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Описание

Особенности отеля

  • Расположен в центре города рядом с вокзалом

  • Фитнес-зал и бизнес-зона

  • Частный гараж

  • Стойка регистрации работает круглосуточно

  • Программа «Планета-21», серебряный уровень

Наши номера

Студия

Студия для 2 человек

  • 2 чел. максимум
  • 24 / 258 sq ft
  • Постель 1 x Двуспальные кровати

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Расположение отеля

Aparthotel Adagio Мюнхен Сити

Schwanthalerstrasse 61
80336 МЮНХЕН
Германия

GPS:48.137455, 11.556235

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

Завтрак

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 596

Рейтинг TripAdvisor  4.0/5  Отзывов: 899

Сертификат качества 2024

Don’t make the mistake we did trying to save some money.

Примечание: Tripadvisor 1.0/5

h3hehaha Couples - Реальные отзывы TripAdvisor

The truth to be said saving over EUR 20 or 30 a night isn’t worth it. There are so many choices around Muchen HBF and this can be filtered out from your choices. Room sound proofing was terrible, we hear traffic every night and construction starting early morning right outside the hotel. The room while adequate was generally dark and pillow too slow and bed too “solid”. Service was generally terrible and we felt like criminal walking through the front lobby when returning even though we greeted the staff hello each night we came back.. she was on her earphone and probably did not hear us but return our friendliness with a standard glare. Despite belonging in to an international hotel chain, the staff clearly lack service standard when we wanted to exchange fresh towels (per hotel staff we were to bring down our hotel every 2nd night ourselves) we were asked to wait, and for 3 customer who came in the check in and for enquiry despite being just behind the first customer. Such lack of prioritization shows lack of training or SOP. Overall this one is forgettable option in a highly competitive area.

Dear Guest, We would like to thank you for this review about your recent stay. We are truly sorry to hear that your experience did not meet your expectations, particularly in regard to the acoustic comfort of your room. Our hotel aims to provide a tranquil environment, and we have taken measures such as double glazing to reduce external noise. Nevertheless, we understand that the disturbance from traffic and construction was an inconvenience and we apologize for any discomfort you experienced. It also deeply concerns us to read your comments about the room's ambiance and the quality of the bedding. Our guests' comfort is of the utmost importance, and please be assured that we regularly update our accommodations to ensure a restful experience. We regret that the room did not provide the level of comfort you anticipated. The experience you described with the towel exchange and check-in process does not reflect our standards, and we apologize for any frustration this caused you. We value the opportunity to address these matters internally to improve our services. We also want to acknowledge your feedback about our staff's responsiveness. Creating a warm and friendly atmosphere is fundamental, and it seems we missed the mark during your visit. Your comments serve as a vital learning tool and we will ensure that our team is reminded of the importance of courteous and attentive guest interactions. We do hope we have the pleasure of seeing you on a future visit. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Максимально неуважительная регистратор

Примечание: отзывы клиентов 0.5/5

Anastasiya Друзья - Проверенные отзывы - ALL

На регистрации все впечатление было испорчено

Уважаемая Анастасия, Благодарим Вас за то, что нашли время поделиться своими впечатлениями. Мы стремимся предоставить высококачественный сервис и обратим внимание наших сотрудников на Ваш комментарий, чтобы в будущем предотвратить подобные ситуации. Нам очень жаль, что Ваш опыт оказался не на том уровне, который мы стараемся поддерживать для наших гостей. Тем не менее, мы признательны что вы оценили чистоту в нашем отеле. С наилучшими пожеланиями,

Perfect central location!

Примечание: Tripadvisor 5.0/5

Roadtrip5 Реальные отзывы TripAdvisor

What a surprise -- in the heart of the city this was a beautiful set up with a gorgeous bathroom, small kitchen, small table and chairs. Very clean. Storage for luggage if needed for early arrivals or late departures. Helpful and friendly staff. Cannot recommend enough. A quick walk from the main train station, to Oktoberfest grounds, and also to the old city. Location was perfect! We paid a lot for this room as a last-minute booking during Oktoberfest, so I can't say much for the value at other times of the year. Also, since it was so close to the Oktoberfest grounds, it got very noisy at closing time. NOT the fault of the hotel, as their windows were very soundproof -- just part of the cost of being so close to all of the fun.

Dear Guest, Thank you for sharing your experience with us. We are delighted that you appreciated the well-appointed bathroom, the convenience of having a kitchen, and the overall cleanliness of our apartment. Our team strives to offer a warm welcome and assistance, and we are glad this was reflected during your visit. Additionally, the ease of storing luggage for early arrivals or late departures is one of the many services we are pleased to offer. However, we understand that the festivities during Oktoberfest can bring about a lively atmosphere, which can sometimes be heard even with our soundproof windows. We apologize for any disturbance this may have caused and appreciate your understanding that this is part of the vibrant city life during such events. Nonetheless, it is great that you loved our prime location, with easy access to the main train station, Oktoberfest grounds, and the charming old city. Our central position is certainly ideal for guests looking to explore Munich and enjoy its many attractions. We look forward to welcoming you back in the future. Take care, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

Не рекомендую

Примечание: отзывы клиентов 2.5/5

Евгений Друзья - Проверенные отзывы - ALL

За три дня не разу не прибрались в. номере и. не заменили полотенца. Взяли депозит в. замере 250 евро и. так не вернули.

Уважаемый Евгений, Благодарим Вас за отзыв о пребывании в. нашем апарт-отеле Adagio München City. в. соответствии с нашими правилами, уборка производится раз в. неделю для пребываний на срок от 8 ночей. Однако мы всегда готовы предоставить свежие полотенца по запросу гостя. Касательно Вашего комментария о депозите, мы обычно возвращаем его в. течение кратчайших сроков после проверки номера. Если депозит еще не был возвращен, пожалуйста, свяжитесь с нами для уточнения деталей. Надеемся увидеть Вас снова! С наилучшими пожеланиями, The team of Adagio Munich City H6… - Tel: +49…

Personal Property Stolen from Room

Примечание: Tripadvisor 2.0/5

Kristyn A Реальные отзывы TripAdvisor

I would have given an excellent rating except that my two phone chargers and outlet adapter were stolen from my room. There is no housekeeping unless you request it, so no one should have ever entered my room. I felt very violated and couldn't trust that my property was safe after that incident. Warning to anyone staying at this property, be sure to lock up EVERYTHING in the room safe.

Dear Kristýna, Thank you for taking the time to review your experience. We are deeply troubled to hear about the issues you encountered with your personal property during your stay. The security and peace of mind of our guests are paramount, and it concerns us greatly that you felt violated in this way. We understand the importance of feeling secure in one's accommodation, and we sincerely apologize for the distress this situation has caused you. Please know that we take such matters very seriously and are looking into your report with the utmost urgency. While our policy ensures that rooms are entered only upon request for stays less than a week, we are reviewing our procedures to reinforce our commitment to guest privacy and security. We hope to see you again. Best regards, The team of Adagio Munich City H6913@ADAGIO-CITY.COM - Tel: +49891211220

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