Novotel Kayseri 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.3/5 487 أراء

نضمن لكأفضل سعر
Novotel Kayseri - Image 1
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Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan, 38110 KAYSERI, تركيا

الوصف

خدمات الفندق الإضافية

  • Beautiful views of Mount Erciyes and easy access to the Erciyes Ski Center

  • Modern conference facilities

  • Web corner and free Wi-Fi in the entire hotel

  • International and Local, Food & Beverage offers on Nov'ist Restaurant

  • Easy access to the city center and airport

الإقامات المتوفرة لدينا

موقع الفندق

Novotel Kayseri

Alsancak Mah Kocasinan, Bulvari No 161-1 Kocasinan
38110 KAYSERI
تركيا

نظام تحديد المواقع العالمي (GPS):38.735816, 35.498283

الهاتف
فاكس +90 352 207 30 10

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • خدمة الغرف

NEFAİS RESTAURANT

Restaurant serving international cuisine as well as Turkish specialities.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.3/5  487 أراء

تقييم TripAdvisor  4.5/5  441 أراء

2023 شهادة تميّز

لا انصح به

ملاحظة أراء العملاء 0.5/5

Mowaffaq العائلات - تقييمات مؤكدة لفندق ALL

الاستقبال ضعيف التكييف سيئ الغرفة غير هادئة الغرفة مستهلكة السعر اعلى من جودة الغرفة لن اكرر التجربة في نوفوتيل قيصري قبله كنت في فندق عنتاب فندق عنتاب ممتاز

السید بعد التحیة نشكركم على إيجاد الوقت لتخبرنا عن تجربتكم فى فندقنا................ . نحن نأسف أن تجربتكم لم تحظى التوقعات الخاصة بكم. لكننا نود أن نفیدكم بأننا نسعى جاھدين لتوفیر خدمة ممیزة لكل ضیف وبالتالى ملاحظتكم مھمة جدا لنا. من ھنا نود أن نعلمكم بأننا نتخذ كافة التدابیر المناسبة لمعالجة المشاكل، بل محاولة منعھا قبل حدوثھا نحن نقدر إھتمامكم و نطلب من سیادتكم اتاحتنا فرصة أخرى لكى نقدم لكم خدمة أحسن فى المستقبل القريب مع خالص الشكر و التقدير -- Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Good Budget-Minded Business Hotel

ملاحظة Tripadvisor 4.0/5

ExpatPro93 تقييم TripAdvisor المعتمد

We had a quick overnight here en route to the Ürgüp area. The receptionist was welcoming and friendly. The room, while dated, was clean and comfortable. Location is good if you have a car or are using a taxi... it is not in a great walkable area.

Dear EXPATPRO93, We very much appreciate your comments regarding your stay at the Novotel Kayseri. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Unsanitary Conditions and Terrible Service at Novotel

ملاحظة Tripadvisor 1.0/5

Yanyin Y تقييم TripAdvisor المعتمد

I had a terrible experience staying at the Novotel hotel. The room was definitely not hygienic - there was hair on the towels, and the flushing button on the toilet was broken. It was clear the towels had been used before. The staff's attitude was also very rude. When we arrived at the hotel around 10pm and ordered food, we were forced to wait for an entire hour before being told there was nothing left in the kitchen except soup and bread. However, we could clearly see other guests finishing their meals in the restaurant. Additionally, the new plates we were given had visible stains on them. I would strongly advise anyone to avoid staying at this Novotel location. It was an incredibly unsatisfactory experience from start to finish.

Dear Thank you for taking the time to tell us about your experience at the {hotel}. I am sorry that your experience did not meet your expectations. At Novotel Kayseri we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nedim BAHAR Novotel & ibis Hotel Kayseri Genel Müdür / General Manager T. +90 (352) 207 30 00 F. +90 (352) 207 30 10

Great stay for a night

ملاحظة Tripadvisor 5.0/5

cevdetozata تقييم TripAdvisor المعتمد

Stop over for a night , we had stayed in the junior suite room with 2 kids which was spacious and comfortable , Hotel is clean we even had a chance to enjoy the big garden behind the hotel , breakfast buffet was good enough , definetely go back for another Kayseri stop over trip

Sayın Misafirimiz , Kayseri’de gerçekleştirdiğiniz konaklamanızda Novotel Kayseri’yi tercih ettiğiniz için teşekkür ederiz. Bizler için çok değerli olan olumlu görüşleriniz, siz misafirlerimizin beklentilerini daha iyi anlamamıza ve bu beklentilerinizi karşılayabilmemiz için hizmet kalitemizi arttırmaya yönelik çalışmalar yapmamıza olanak sağlamaktadır. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Otel Yönetimi

Novotel Restaurant

ملاحظة Tripadvisor 5.0/5

Eliza L تقييم TripAdvisor المعتمد

The waiter (his name is Güven) at the restaurant was so lovely and attentive to our requests. Moreover, the meal was delicious, starting from the food to the beef dish on yogurt. Profiterole was good as well. Overall, it was a decent dinner for us.

Sayın Misafirimiz , Kayseri’de gerçekleştirdiğiniz konaklamanızda Novotel Kayseri’yi tercih ettiğiniz için teşekkür ederiz. Bizler için çok değerli olan olumlu görüşleriniz, siz misafirlerimizin beklentilerini daha iyi anlamamıza ve bu beklentilerinizi karşılayabilmemiz için hizmet kalitemizi arttırmaya yönelik çalışmalar yapmamıza olanak sağlamaktadır. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, Otel Yönetimi

بالاشتراك مع TripAdvisor

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مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

ibis Kayseri 3 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 (864 أراء)

عند m 84

الاطلاع على الفندق
جميع فنادقنا في Kayseri
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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (قد تُدفع بعض الضرائب عند الوصول إلى الفندق (على سبيل المثال، ضريبة المدينة) وفقًا للوائح المحلية.) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.