ibis Juarez Consulado 3 étoiles

Note Avis clients (Note ALL) 4.1/5 408 avis

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Prol Ramon R Lara 8930 3 and, Av Paseo de la Victoria, 32500 Ciudad Juarez, Mexique

Description

Les plus de l'hôtel

  • Located in a Business Center, close to shopping centers and across from the American

  • Less than 9 km from the local airport

  • Parking, full buffet breakfast, and à la carte service available within the hotel

  • Pet-friendly services (please check conditions)

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

ibis Juarez Consulado

Prol Ramon R Lara 8930 3 and, Av Paseo de la Victoria
32500 Ciudad Juarez
Mexique

GPS:31.68634, -106.404571

Téléphone
Fax +52 656 289 6401

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Etablissement entièrement non-fumeurs

IBIS KITCHEN PASTA & GRILL

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  408 avis

Note TripAdvisor  3.0/5  212 avis

Estancia agradable

Note Avis clients 4.5/5

Anonyme Professionnel - Avis confirmés ALL

Bien, agradable

Estimado Felipe, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Juárez Consulado. Es siempre un placer recibir comentarios por parte de nuestros huéspedes. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez más que haya compartido su experiencia con nosotros y esperando que su próxima visita sea más agradable que la previa. Reciba un cordial saludo. Israel García – Gerente General ibis Juárez Consulado

People are super nice, lots of smiles but...

Note TripAdvisor 4.0/5

Espiritus Professionnel - Avis TripAdvisor

It was a very pleasant stay, nice rooms, good internet, accommodating but the rooms are not as clean as these should be, the management needs to pay attention to the workload they give the staff. After talking to them, they are seriously overloaded and the result, dirty rooms. The location is perfect if you are going to the consulate. Perfect location. I would go back, but with some cleaning supplies...

Dear Hugo, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are already recovering personnel who are on disability, so their loads will be reduced, I appreciate your concern for my staff, but they are streaks that we sometimes go through and we try not to happen so often, but it is something that cannot be in control. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Israel García – General Manager ibis Juárez Consulado

new years weekend

Note TripAdvisor 4.0/5

isagonz En couple - Avis TripAdvisor

The men who work at the front desk are so understanding, helpful and great customer service skills including the man in the night shift checking temperatures. The housekeeping are very helpful, did a wonderful job cleaning our rooms and we felt so comfortable. My only complaint is that the ladies at the front desk are not so professional, keep locking the elevator for the guests not to use the elevator and are rude. Every time my husband needed to use the elevator due to his temporary disability of his arm and ankle injured we had to ask the ladies and they gave us attitude. If guests are paying for services the elevator should not be locked with a key and blocked off.

Dear isagonz, Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. About the elevators use, my sincerest apologies but is for local government disposition, we can't use the elevators, but in the case of your injured husband, My staff, they should have been considerate and allowed you to use the elevator, we are going to talk with them so that they do not repeat themselves and keep these situations in mind. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Israel García – General Manager ibis Juárez Consulado

Not professional

Note TripAdvisor 4.0/5

Alexdelaf Professionnel - Avis TripAdvisor

I stayed one night at hotel and this hotel was much better than your other $56 a night hotels. Bed had clean sheets and bathroom was equally as clean. Overall the hotel was clean. The problem was that when I came in to check the lady at front desk was rude and when she finally checked me in she was refusing me a second room that I had booked as well. When I told her about it she literally made me do the whole check in process all over again. Also, my room wasn’t ready and after all that check in issues she hands the room key to my companion and tells me my room will be ready in two hours and she will call me. She never called me. Two hours later I went to ask about it, a nice gentleman handed me my key and was extremely professional. I have it 3 stars due to rude staff and check in house because she was refusing me my second room. The hotel is nice, clean and affordable and also conveniently located to a nice coffee shop. I couldn’t believe this hotel was much better than windham.

Terrible

Note TripAdvisor 1.0/5

flopereira Professionnel - Avis TripAdvisor

I stayed in this hotel during 2 weeks for a working trip and had the worst experience I´ve had in any hotel. The bed sheets had stains on them and were changed every 4-5 days. Fleas in my bed (got bitten) Bath towels were something I had to ask for at least 2 nights. Earphones stolen. Hair dryer did not work. No complimentary water bottle. These are just some of the experiences I encountered during my last stay at Ibis Hotel in Cd. Juarez. Never coming back for sure.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 287 avis 9.5/10 Site
  • 668 avis 2.2/10 Chambre
  • 455 avis 7.4/10 Service
  • 38 avis 4.3/10 Internet
  • 395 avis 1.4/10 Confort
  • 349 avis 2/10 Propreté
  • 155 avis 2.3/10 Installations
  • 143 avis 4.7/10 Qualité/prix

Dispensé par Trustyou

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.