ibis Fujairah Hotel 3 stars

Name: ibis Fujairah
Address: FUJAIRAH, 2751, UNITED ARAB EMIRATES
Telephone: (+971)9/2239997
Rating: 4.3

Customer review rating 4.3/5 2,483 reviews

ALLSAFE approved hotel

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+ 16 Services

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ibis Fujairah Hotel

Vibrant economy hotel, open to everyone

Your hotel has never been so comfortable! In Ibis Fujairah, our teams live to the beat of your needs and your desires. We take care of everything. We take care of you 24/7. Let's get it started!

Laurent NOURY, Hotel Manager

Ibis Fujairah - this new modern 3 star hotel is ideal for business & leisure guests, sitting along Hamad Bin Abdullah Road and minutes away from Fujairah City Centre, Fujairah Mall and within the business and commercial district of Fujairah. Our 180 modern rooms are quiet, soundproof and air - conditioned. WiFi access is complimentary in the rooms & in the lobby.

Fujairah is an emirate on the east coast of the United Arab Emirates, lying along the Gulf of Oman. It's known for its beaches and the Hajar Mountains, which run through much of the emirate. In the south, the city of Fujairah is home to the massive Sheikh Zayed Mosque, with its towering white minarets. Overlooking the city is Fujairah Fort, a reconstructed 17th-century fortress featuring round and square towers.

Hotel extras

Daily breakfast from 4 AM to noon
Free WIFI
Outdoor swimming pool
Fitness centre
Private indoor car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- Wireless Internet connection
- High-speed Internet
- WIFI in the communal areas
- Free WiFi
- WIFI access
Parking
- Private indoor parking
- Private outdoor parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- English
- French
- Russian
Reception open 24 hours a day
Dry cleaning / IroningPaying
Boutiques/shopping
- Cash machine
- Currency exchange

PoolPaying
Fitness centre

BreakfastPaying
1 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks

Copy/print service availablePaying

Hotel location

ibis Fujairah

Hamad Bin Abdullah Road
P.O. Box 2751
2751
fujairah
united arab emirates

Tel: +97192239997

Fax: (+971)9/2239779

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
DUBAI INTERNATIONAL At 108km / 67.11 miles
By plane
FUJAIRAH INTL AIRPORT At 2.1km / 1.3 miles

GPS :25.121157, 56.324673

Our accommodation(s)

Standard Room with 1 double bed

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Standard Twin Room

Max. number of persons: 2

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Superior Room with 1 double bed

Max. number of persons: 2
Area: From 22 m² / 237 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Superior Room with 2 single beds

Max. number of persons: 2
Area: From 22 m² / 237 sq ft

Wireless internet in your room
High speed internet
Coffee/tea making facilities

Rooms

Our restaurants and bars

Arjeela Restaurant

Type of cuisine: Mediterranean

Offering the best local nostalgic experience and traditional Arabic dishes & seafood. Lunch & Dinner served À La Carte. Open Daily from 12pm -12am

SPORTS LOUNGE

Modern and lively sports lounge with large TV screens broadcasting live sports entertainment, where guests can enjoy a wide selection of beverages and snacks. Sports Lounge is located in Mezzanine Floor, Ibis Fujairah.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

GARDEN LOUNGE

It's located at Sports Lounge corridor area concept of this is to served food and beverage for those guests who would like to have their food & drinks food in non smoking and quiet area. Open Daily 4 pm -1 am

Good stay

Anonymous Couples - 18/10/2020 Confirmed reviews ALL

Privacy was good, the staffs were friendly and polite.

Dear Nabeel M., We very much appreciate your comments regarding your stay at the ibis Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Satisfactory

Elie Business - 14/10/2020 Confirmed reviews ALL

I like the hotel , but always having problem with the smell , cleanliness & maintenance of the room& bathroom. (water leakage)

Dear Elie E., We very much appreciate your comments regarding your stay at the ibis Fujairah. Thank you for bringing this to our attention and we hope you feel assured that we will be working on making improvements and would be delighted if you choose to stay with us in future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

I don't like

Muhammad I. Couples - 11/10/2020 Confirmed reviews ALL

I don't like the place rooms are very small even though I booked the room and early morning I check out because I was not comfortable staying there. I spend money to stay there for nothing. I need a bigger room.

Dear Muhammad I., Thank you for sharing your concern with us. We are sorry that the size of the room did not meet your satisfaction. We encourage you for a future vacation planning to visit our website where you will find a thorough description of our hotels' rooms and facilities to make sure you book the one that best meets your needs and wishes. If you are visiting Fujairah in future perhaps you will consider staying at our sister hotel - Novotel which is located in the same building and has larger rooms, they may better suit your requirements. Whichever you choose, we'll look forward to welcoming you back. Sincerely, Laurent Noury General Manager

Even shady motels have better to offer.

Ali Z. Couples - 05/10/2020 Confirmed reviews ALL

During booking I was told i couldn't check in early because all the rooms were full unless we agree to opt for a higher price room with separate beds, surprisingly almost all the hotel was empty upon arrival. Room had maintenance issues. Falling curtains. Couldn't hear anything in Telephone receiver until foxed by the maintenance guys. Sun light screen not operating. Asked for a knife to cut some fruits and I was given a butter knife. And pathetically slippers for washroom were a thing I was asked to pay for, fyi i was on a road trip so had everything with me but to be asked to pay extra for such a thing, bravo to you guys. Next i suppose i will be asked to pay for water in shower or a quilt in bed or lighting in room. Let me ask you, is this the policy you think will save you during these times? Good luck with that 15 aed sanitry kit saving your hotel.

Dear Ali Z., Thank you for taking the time to tell us about your experience at the ibis Fujairah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry you were disappointed with the lack of toiletries in the room. Ibis Hotel is an innovative budget concept operated on a self-service basis. At ibis, Fujairah we offer a vanity kit for guests who do not bring their own that contains items that you might expect to find in a luxury brand, including slippers, a dental kit, moisturiser, and much more, all at a very low cost of 15AED. All the services offered at our hotel are listed on the website so we are sorry you were not aware prior to booking your stay with us. While we cannot undo what has past, which is certainly not the standard of service upon which we pride ourselves in, we trust that you will give us the opportunity to better serve you in the near future and particularly to stay at the ibis Fujairah. Sincerely, Laurent Noury, General Manager

One night stay is not enough for a hospitable staff and comfortable stay

Patrick Families - 27/09/2020 Confirmed reviews ALL

One night stay is not enough for a hospitable staff and comfortable stay. I informed the reception that we are family from Sharjah celebrating my babies first bday and the staff gave a suggestion by giving us a connecting room. Thumbs up for him!

Dear Patrick Gilay P., We very much appreciate your comments regarding your stay at the ibis Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Not very much happy this stay.

Mohammed Solo - 22/09/2020 Confirmed reviews ALL

Based on Email from Accor with 50% discount till 30-09-2020 stay. However when i approach Ibis Fuj Accor they did not allocate me 50% discount for my stay during 19-20/09/2020. And they are offering 50% on next stay 26-09-2020 offering same discount. Which means purposly the offer was not offerred to me. And after check in i had to leave within 6 hours due to urgency work but however there is no flexible option for customers to get refund half of the amount pay or vice versa.

Dear Mr A., Thank you for taking the time to tell us about your experience at the ibis Fujairah. I am sorry that your experience did not meet your expectations. Please let me explain you the case. Day Use rates are not available and as you might have read it in your Registration Card reservation cancellation is not possible once you checked -in . As ALL member you were offered less, as we have another ongoing promotion with 30% discount In Regards to 50% promotion availability you can always check ALL application. We appreciate your sharing your concerns, and we hope to see you again. Sincerely, Laurent Noury General Manager

Nice hotel

Sami Solo - 16/09/2020 Confirmed reviews ALL

I like it especially the resumption staff they were extremely friendly

Dear Sami Mohd M., We very much appreciate your comments regarding your stay at the ibis Fujairah. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. We look forward to seeing you again. Sincerely, Laurent Noury General Manager

Good stay

Joss S. Y. Solo - 14/09/2020 Confirmed reviews ALL

nothing to say much.

Dear Joss Soe Y. We very much appreciate your comments regarding your stay at the ibis Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

prime location with comfortable stay

Taha J. Solo - 12/09/2020 Confirmed reviews ALL

This is not my first time ti stay at Ibis Fujairah since I am a platinum member with accor life. The rooms are nice and well organised with comfortable amenities. The curtains are not practicable always fall down when used. The idea of double curtains is very good to have black out curtains to eliminate lights for total darkness. The GYM is fully equipped and good space out. The Pool is like and olympic one. I was so delighted to stay at Ibis Fujairah. It will be my first choice allways.

Dear Mr J., We are delighted to have you as our regular guest and we thank you for your comments regarding our operation Especially as you have stayed with us in the past, you are best placed to be able to compare the service you received during each visit and give us a much better understanding of our achievements in maintaining our high standards. Thank you again for sharing your experience, and we hope to see you soon again. Sincerely, Laurent Noury General Manager

Good Stay

John S. Solo - 07/09/2020 Confirmed reviews ALL

Comfortable, very clean hotel and extremely pleasant staff.

Dear Mr John We very much appreciate your comments regarding your stay at the ibis Fujairah. The pleasure was ours to be at your service. We would like to thank you for your kind words about the team, we are fortunate to have a passionate team who want nothing more than for every guest to leave us feeling satisfied. We look forward to having you stay with us on your next visit to Fujairah Sincerely, Laurent Noury General Manager

Very good hotel with nice staff

Ramadan Y. Solo - 06/09/2020 Confirmed reviews ALL

It was great experience in Fujairah with very nice staff in hotel. Special thanks to Kristina your such a very good manager, its so nice I feel welcome, all in all it was a great stay.

Dear Ramadan Y., We very much appreciate your comments regarding your stay at the ibis Fujairah. We are delighted that you enjoyed your stay at our hotel and see from the questionnaire you filled out that you were 100% satisfied with our hotel. We will certainly pass on your mention of Christine as a special collaborator of your satisfaction and we hope that your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Good Stay

Ahmad H. Q. Solo - 01/09/2020 Confirmed reviews ALL

food is not good

Dear Ahmed Hannan Q., We would like to express our gratitude for completing our online questionnaire. Your ratings will help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted that overall your stay was an enjoyable one. I am sorry that you were disappointed with the food. I do hope you will not benchmark us with the shortcomings you have experienced during your stay and will give us an opportunity to improve and serve you better in the future. Sincerely, Laurent Noury General Manager

Decent place, great price

Bret B. Couples - 01/09/2020 Confirmed reviews ALL

I wanted to experience what it was like to stay at Ibis so I booked this room with cautious optimism hoping it would be a good experience. The first room we checked into smelled really bad (like cats), but the front desk immediately sent someone up to the room to escort us to a new room that was much better. I was impressed by the simplicity of the offering with Ibis...basically, everything we needed for a great value. We were only in Fujairah for two nights (quick recreational visit over the weekend), so Ibis was a perfect solution. Thanks so much!

Dear Bret B., Thanks for staying with us. We appreciate your feedback! We would like to express our gratitude for completing our online questionnaire. Your ratings will help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted that overall your stay was an enjoyable one. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in the not too distant future. Sincerely, Laurent Noury General Manager

Location good

No N. Couples - 31/08/2020 Confirmed reviews ALL

The furniture inside the hotel room is too old. Money value is not good. Inside room for brush kit also ask to need to pay. Even small hotel room also having brush kit it's free also the standard room is so bad. Customer service is not good. overall unsatisfied from the service.

Dear Talwinder S., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Toiletries as you would find in a 5 star hotel are available from reception, with our vanity kit just costing 15AED. We hope during your next stay with us you will have a more enjoyable experience knowing these items are available from reception. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We look forward to seeing you again. with all gratitude and appreciation Sincerely, Laurent Noury General Manager

Well located nice facility

Osama M. A. Families - 31/08/2020 Confirmed reviews ALL

We had nice time and my children enjoyed in the swimming pool

Dear Osama a., We very much appreciate your comments regarding your stay at the ibis Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Good Place to stay but very slow service

Ashitosh S. Solo - 31/08/2020 Confirmed reviews ALL

Recently checked in after my sign off. first isue was the room was non smoking to change that room it ook more than 1.5 hrs. room services was very super slow . rooms are exclusive and great no complain about that only issue i had been through was not at happy with the service and food of the hotel for rest all specially taking covid in consideration it was great ..

Dear Ashitosh s., Thank you for taking the time to tell us about your experience at the ibis Fujairah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury General Manager

Location is great, nice building, good amenities

Tariq M. Families - 28/08/2020 Confirmed reviews ALL

It was lovely experience but phone, internet, and tv were not working for which have to follow up to resolve. Matter was resolved amicably. Break fast was really amazing with great service. We as family enjoyed a lot.

Dear Tariq M., We very much appreciate your comments regarding your stay at the ibis Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Poor Food Options, No Vegetarian Food Served

Swapnil Business - 05/04/2020 Confirmed reviews ALL

During my stay in Hotel I have noticed that no Veg Options were available for Lunch / Dinner. Upon asking the representative I was informed that we don’t have any Veg option neither can it be made available.

Dear Swapnil Thank you for taking the time to tell us about your experience at the ibis Fujairah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have checked with our chefs who assure me that we continue to provide vegetarian options at every service in Flavours restaurant as well as listed in our In Room dining menu. They are not aware of having any request for a specific dish so I will address with our Food & Beverage Manager how his team addressed your request. Again I offer my sincerest apologies that your culinary needs were not catered by us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laurent Noury General Manager

Great stay

Mohammad A. Solo - 04/04/2020 Confirmed reviews ALL

Great services, excellent location, cozy room and super comfy bed. Staff was amazing, professional and super friendly.

Dear Mohammad A., We very much appreciate your comments regarding your stay at the ibis Fujairah. It is always a pleasure to receive positive feedback and we are particularly pleased that you listed so many elements that exceeded your expectations. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to keep up morale during these difficult times due to the coronavirus. Thank you again for sharing your experience, and we hope you will return to stay with us in the future and that your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

reasonable, clean stay

Abu B. B. I. Couples - 27/03/2020 Confirmed reviews ALL

Nice

Dear Abu Bakar Bin I., We very much appreciate you completing our online survey following your stay at the ibis Fujairah. While we are pleased that overall you enjoyed your stay we thank you for your suggestions on how we can improve for the future and we’ll work on them so your next stay with us will be even more enjoyable. Sincerely, Laurent Noury General Manager

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