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Novotel Fujairah Hotel 4 stars

Customer review rating 4.4/5 4,370 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Fujairah
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+ 21 Services
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Room 1

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Hotel extras

  • Outdoor swimming pool

  • Free WIFI

  • 5 minutes' drive to Fujairah Fort

  • Fitness centre

  • 6 Fully equipped meeting rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Indoor tennis court (Nearby)Paying
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
Information message

Hotel location

Novotel Fujairah

Hamad Bin Abdullah Road
P.O. Box 2751
2751
fujairah
united arab emirates

Tel: +97192239999

Fax: (+971)9/2239779

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI INTERNATIONAL At 108km / 67.11 miles

  • By plane

    FUJAIRAH INTL AIRPORT At 2.1km / 1.3 miles

GPS :25.121352, 56.324072

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Located on the top floors and overlooking Mountains or Fujairah City, all rooms have free WIFI and free mini bar, eco certified bathroom products and both bathtub and shower. Executive rooms have extra amenities while Suites provide more space.

Standard Double Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Twin Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

CITY CAFÉ

Type of cuisine: Cafe

Partnering with Nespresso, the renowed luxury coffee brand,City Café is a Grab N' Go concept with an upscale touch. Freshly prepared daily sandwiches,salads,pastries & cakes accompanied by luxury coffee,tea,shakes,coolers & freshly squeezed juices.

Menu (PDF)

Lunch

07:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

07:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FLAVOURS RESTAURANT

Type of cuisine: International

Flavours Restaurant Traffic Kitchen offers buffet breakfast at AED 100 per person, open every Friday & Saturday from 7AM -11AM. Due to the current situation set up is based on the new standard.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMWAJ POOL BAR

Non contractual photo

Coffee to go, balanced dishes, freshly made cakes and pastries, all served in a comfortable setting with floor to ceiling windows overlooking Fujairah. Kids' corner is discreetly connected with the café, free WIFi available for every guest.

THE BOOKSTORE FUJAIRAH

Non contractual photo

For every prohibition you create, you also create an underground. A small intimate speakeasy bar hidden behind a bookcase. Transform yourself back to the 20's and fully absorb yourself within the prohibition era.

Menu (PDF)

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 810 m²

  • Maximum capacity: 1,000 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel Fujairah

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,370 reviews

tripadvisor

TripAdvisor Rating 4.5/5

529 reviews

Staff

Customer review rating 4.4/5

Andrew Families - 20/10/2020 Confirmed reviews ALL

The staff are non professional, except the lady on the reception during our check in and check out. All the rest were poor. As specially room service.

good stay

Customer review rating 4.4/5

Lucz Couples - 18/10/2020 Confirmed reviews ALL

clean and very professional staff

Dear Luc Z., Thank you for choosing to stay in Novotel Fujairah and sharing your feedback about your recent stay with us. It was truly a pleasure to serve you. We are very pleased that you are happy with the cleanliness of our hotel and we are pleased that the service provided to you by our staff has satisfied you. We take great pride in creating a warm and welcoming ambiance and we very much appreciated your generous remarks. We hoped based on this recent experience that you will chose to stay with us when you are next visiting Fujairah. Sincerely, Laurent Noury General Manager

Well located

Customer review rating 4.4/5

Saada A. Families - 13/10/2020 Confirmed reviews ALL

Polite staff- quiet place. Humidity smells, late house keeping service, too much cold( the cover sheet was light not warm even we switch off the A/C.

Dear Saada A., Thank you for taking the time to tell us about your experience at the Novotel Fujairah. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I do hope you will not benchmark us with the shortcomings you have experienced during your stay and will give us an opportunity to improve and serve you better in the future. Sincerely, Laurent Noury General Manager

Comfortable

Customer review rating 4.4/5

Salem A. Solo - 12/10/2020 Confirmed reviews ALL

Easy stay and everything is on yime

Dear Salem A., We would like to express our gratitude for completing our online questionnaire. Your ratings will help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted that overall your stay was an enjoyable one. We thank you for your recommendation to other travellers and we look forward to welcoming you back again soon. Sincerely, Laurent Noury General Manager

Very convenient place

Customer review rating 4.4/5

Abrilino J. M. Business - 09/10/2020 Confirmed reviews ALL

Excellent stay that's why I'm keep on coming back.

Dear Abrilino M., We very much appreciate you returning to stay with us at the Novotel Fujairah. We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our hotel. We're always delighted to welcome you back and it's a pleasure to know that on this recent visit that we met your expectations. We'll continue to work hard to deliver you a quality service so you'll never want to stay anywhere else in Fujairah. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

A great place to quarentine

TripAdvisor rating 4.5/5

youlandab867 Business - 07/10/2020 TripAdvisor review

I walked into a quiet, clean, spacious, and well lit lobby. The guard who takes my temperature wasn't there to greet me or take my temperature. I am negative for COVID-19, so it's ok. I waited for a little while, then I was greeted, checked-in, and asked to wait for my keys and my room to be made ready. I do not know if I received an upgrade. But I missed my fruit platter with chocolate strawberries, and card. I hope I get it next time. My dinner was on the house because it was a little late. I was surprised and grateful Housekeeping did a very good job of making sure my room was cleaned and gave me the water I needed.

Dear Dr Barber, We very much appreciate you choosing to return to stay at the Novotel Fujairah. Especially as you have stayed with us in the past, you are best placed to be able to compare the service you received during each visit and give us a much better understanding of our achievements in maintaining our high standards. In relation to your comments about the absence of fruit platter with chocolate strawberries, please rest assured that I'll address your comments to our team to ensure you'll get it on your next visit. My team and I look forward to welcoming you back the next time you are looking for a short break or relaxing getaway. Sincerely, Laurent Noury, General Manager

Good stay

Customer review rating 4.4/5

Saif Solo - 01/10/2020 Confirmed reviews ALL

Location , quite place , nice food , great value of money , nice staff

Dear Saif A., Thank you for choosing to stay at the NOVOTEL, Fujairah. Thank you so much for such a charmingly descriptive account of your visit to our hotel. Our singular goal is to provide guests with what they want and need as we are committed to providing superior accommodation and service in an atmosphere of comfort and relaxation and we are so pleased that you enjoyed our branded quality standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Very Well Located

Customer review rating 4.4/5

Khalid A. Solo - 30/09/2020 Confirmed reviews ALL

I always stay at this hotel for my scuba diving trip

Dear Khalid A., We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Well located and good stay

Customer review rating 4.4/5

Elaine S. Friends - 30/09/2020 Confirmed reviews ALL

Requested for a birthday surprise for my friend and requested has been done perfectly. She's very happy, thanks to Novotel family !

Dear Eleanor Velas S., We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Exceptional hotel

Customer review rating 4.4/5

Obaid M. Solo - 28/09/2020 Confirmed reviews ALL

This has become my number 1 choice whenever I decide to stay in Fujairah. From the welcoming staff at check in to the clean rooms and facilities, I have become very comfortable with my stays there. The room service menu has great verity of dishes and always updated with new items.

Dear Mrs Obaid M., We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Nice start, unpleasant end

TripAdvisor rating 4.5/5

Kamal Y 27/09/2020 TripAdvisor review

Nice friendly check in. Enjoyable relaxed staying. Unfortunately, the person who did the check out for me wasn't wearing the mask properly (the mask covers only the mouth, the nose wasn't covered). This shows that eather the staff don't take safety precaution seriously or there is no proper induction.

Dear Kamal Al Yammahi, On behalf of our hotel and team, thank you for taking the time to leave a positive review. It is only though candid, constructive feedback that we can strive to better our product and refine our services and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Lovely Suite

Customer review rating 4.4/5

Shabnam M. Families - 26/09/2020 Confirmed reviews ALL

The Suites are perfect. For my lil one who is a crawler it was best to have soo much apace. I felt bed was small! Service is good. Good staff. Pool was also good! Eight in city so easy access to everything

Dear Shabnam M., We very much appreciate your comments regarding your stay at the Novotel Fujairah. It was truly a pleasure to serve you. I am glad that the accommodations and services were to your liking as complete satisfaction is our goal at Novotel Fujairah hotel It is only though candid, constructive feedback that we can strive to better our product and refine our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Relax

Customer review rating 4.4/5

Kamal Solo - 25/09/2020 Confirmed reviews ALL

Was good experience including check in and staying, but check out was was not that satisfactory because the lady who did the check out for me didn't wear the mask properly (the mask was covering the mounth only, didn't cover the nose). This makes me uncomfortable during the checkout.

Dear Kamal A., On behalf of our hotel and team, thank you for taking the time to leave a positive review. It is only though candid, constructive feedback that we can strive to better our product and refine our services and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Friendly and welcoming staff

Customer review rating 4.4/5

Mike Business - 17/09/2020 Confirmed reviews ALL

All Covid protocols are in place

Dear Mike C., We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. Especially as you have stayed with us in the past many times , you are best placed to be able to compare the service you received during each visit and give us a much better understanding of our achievements in maintaining our high standards. . Thank you again for sharing your experience, and we hope to see you again. Sincerely, Laurent Noury General Manager

Overall okay

Customer review rating 4.4/5

Polina Business - 12/09/2020 Confirmed reviews ALL

When we arrived late at night, we got a room on 17th floor, that smelled a lot like fungus. We quickly realized that sleeping there won't be possible. Got a room move arranged for us very quickly, and second room was totally fine. I didn't understand, though, why balconies and windows are all locked. I think a little bit of air at night won't harm these rooms at all. The shower in the room reminded me of sprinklers in the lawns: that many holes were in that hose. I used the gym and really liked it. Although I was there for 1 hour and didn't see any cleaners coming in and sanitizing it. Overall room was clean. We didn't visit any restaurants, though, and didn't use the pool either, so I can't comment on that. I was one night stay, cause we had some work in Fujairah city.

Dear Polina K., It is always a pleasure to receive positive feedback. We were delighted to have you as a recent guest and we thank you for your insightful and constructive comments regarding our operation. As a hospitality business, we are committed to the continuous enhancement of guest value. We are so pleased that you selected our property. From completing our online questionnaire we have noted the areas where you feel we can improve and we'll work on that so your next visit will be more pleasant that the previous one. We look forward to welcoming you again. Sincerely, Laurent Noury General Manager

Excellent

Customer review rating 4.4/5

Rajagopal Families - 05/09/2020 Confirmed reviews ALL

Very safe and excellent service our family was so happy.

Dear Rajagopal N., Thank you for letting us know about your stay in Novotel Fujairah. We are thrilled you enjoyed your recent stay at the Novotel Fujairah. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Laurent Noury General Manager

Well location and good stay

Customer review rating 4.4/5

A. Families - 30/08/2020 Confirmed reviews ALL

Excellent

Dear Mohamed Rashed A., We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

Good stay

Customer review rating 4.4/5

Mohamed A. M. Families - 29/08/2020 Confirmed reviews ALL

This was our second stay during a year and we're very satisfied and happy with the hotel.

Dear Mohamed Atheek M., It is always a pleasure to receive positive feedback. Especially as you have stayed with us in the past, you are best placed to be able to compare the service you received during each visit and give us a much better understanding of our achievements in maintaining our high standards. Thank you for sharing your experience, and we hope to host you in the near future again. Sincerely, Laurent Noury General Manager

Too much bad place and even I didn’t stay I cancel my booking

Customer review rating 4.4/5

Amal Friends - 28/08/2020 Confirmed reviews ALL

Bad customer service and not clean at all Really the worst hotel in Fujairah Need to clean special in COVID 19 Need to have good employee with good customer service The supervisor in the reception not comment how she talk.

Dear Amal A., Thank you for taking the time to tell us about your experience at the Novotel Fujairah. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotel. Our staff's professional service is a point of pride for us and we are very disappointed to hear that you felt we under performed in both these areas. Please rest assured that your comments have been shared with the entire team for information and further revision and we hope you will not benchmark us with this recent experience and will give us another opportunity to serve you in the future. Sincerely, Laurent Noury General Manager

Bery pleasant stay

Customer review rating 4.4/5

Shanmugapriya N. Families - 28/08/2020 Confirmed reviews ALL

Very good location. Complementry breakfast served in a great mannner. Bery much satisfied with the room service too.

Dear Shanmugapriya N., We very much appreciate your comments regarding your stay at the Novotel Fujairah. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Noury General Manager

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