Novotel Fujairah Hotel 4 stars

Generally it met my expectations, except a few things, such as some cleanliness issues.

Nice staff, wel prepare my personal request

very nice

The overall experience was good; however, the room compared to my last trip was very small. Although we had mentioned in our request that 2 adults and 2 children would be staying. In my opinion, hotel staff should have considered this. Food was very nice Room service was matchless.

Dear Sir/Madam; I just stayed in Novotel Fujairah November 21-22.  I didn't expect that we will see a cockroach in the middle of the night inside the room. I told my husband to take a picture and a video.and i will tell the manager on duty upon check out. We have an early morning run the next day and we have to sleep early. When i check out the next day.there are only 2 receptionist busy checking in. The receptionist (guy) just made a signal that its okay. (Since i already paid the hotel upon check in) No duty manager or supervisor Attached is the pictures of dusty lampshade which obviously was not clean well. Which is really bad for mu daughters allergy .And worst is the coackroach. Hope you'll take an action on this. Cresida t.

Nice experience.good location.nice staff.good food

I stayed at the Novotel in downtown Fujairah on my way to Oman. It was difficult to find the entrance because of construction surrounding the building and the GPS couldn’t help. I had to drive completely around the hotel to find a way in and when I did, and pulled up to the main entryway there was no one to greet me and cars parked randomly in front. I had to walk in to reception and found out there is no valet and needed to park underground, then walk back up to get checked. Actual check in was quick and the room was great. It did have a musty smell but overall the room was very nice with a great view of the city. The bed and bathroom are very, very nice. There are no English speaking channels on the TV. For breakfast the restaurant on the ground floor was better than average with plenty of variety. Everyone was very nice and hospitality was top notch. For the immediate future I probably will not be returning, mainly due to the construction that is severely impacting the ability to get in.

It great pleasure, was also feeling like I'm home

The room is really nice, the service always good, but with the window to the backside of the building you hear the whole night the dogs barking, sleep is almost impossible.

It was a short stay. Comfortable overall.

I did not like the lights in the bed and the carpets colour. Also, the window was very small and it felt like a dormitory. After signing the bill, I asked for a copy. The hotel staff told me that Company is paying the bill, so you take the copy from the company. When I signed, I should get a copy. When I asked, he kept me waiting and attending other 2 guests. After waiting for few minutes, I said, " forget it". I have already changed the hotel for next week. My company guests, I would not recommend them to stay in Novotel Fujairah.

The stay was pleasant. We enjoyed the gym and pool, the breakfast had nutritious quality food, the room was large with comfortable beds and quiet. The staff has been very helpful and transportation from airport and back to Dubai was safe and comfortable. One surprise was the smoking in the lobby area and the cafe which stopped us from spending more time relaxing at the cafe.

Well to start with, I've been in Several Hotels here in Fujairah for about 15 years. And I've NEVER had Customer Sevice like I've had here at Novotel.

Perfect

It was as expected, everything worked and was a short but good experience