Sofitel Касабланка Тур Бланш 5 звезды

This is not a 5 star hotel.... this is more like a dirty "Motel" My biggest gripe with them was the overall condition of the room and the lack of cleanliness. We found stained carpets, cigarette burns in the furniture, a disgusting shower full of mold, and a funk in the room that was headache inducing. We truly counted the hours before we could check out and leave this place. What was supposed to be a memorable trip to Morocco was ruined by this hotel stay. I will never use the Sofitel chain again since they allow this place to be run this way. For any reader of this review, my advice, stay clear of this place and seek accommodations elsewhere.

The most beautiful view of the city and the mosque. The staff is always extremely helpful and nice. The lady at the reception, Mounia, displays amazing customer service skills and a beautiful smile making you really feel at home. All the concierge staff is always incredibly welcoming and the cleaningness of the rooms is outstanding. Best hotel I ever stayed in Casablanca, strongly recommended!

Thé hôtel is in a very place close to the market the train station and the restaurants . It is becoming old but the team working their is awesome starting from the room service ( specially Ashraf) , to the restaurant ( amine and hend ) to the concierge ( Hesham and ali) everyone is trying to help and support

The first room we were given was not even clean. We were given another room which was slightly better. The hotel is very run down and probably the worst sofitel I have ever stayed in. Rooms are outdated, dark and dingy. The staff was very helpful , I must say . My requests were handled in a courteous and timely manner

What a lovely experience in Casablanca or to be more specific what a lovely hotel. I actually barely left the hotel as I enjoyed it so much. We are on a trip through Morocco and had just spent 5 days in a Riad in Marrakech. Stepping into the hotel was like stepping into luxury. The reception staff were very attentive and made the check in and check out procedure a breeze. The view was amazing, the bed super comfortable and the pillows as soft as feathers. We were only there for 24 hours but and had lunch in the hotel restaurant (can highly recommend the nicoise salad) while they prepared our room (which was ready early and they delivered the key cards to the table). We then relaxed in the fabulous room and I had a massage in the day spa. Houria at reception was fabulous and kindly fit me in at short notice and Samira (spa manager) gave me the most relaxing massage I have ever had. I floated out of there and then we had tapas and drinks in the bar for dinner. Ended the night watching Casablanca the movie on our ipad with the beautiful view out the window. Perfection.