Sofitel Casablanca Tour Blanche 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 469

Гарантия
лучшей цены
Sofitel Casablanca Tour Blanche - Image 1
Sofitel Casablanca Tour Blanche - Image 2
Sofitel Casablanca Tour Blanche - Image 3
Sofitel Casablanca Tour Blanche - Image 4
Rue Sidi Belyout, 20000 КАСАБЛАНКА, Марокко

Описание

Особенности отеля

  • Номера и сьюты с видом на Медину и мечеть Хасана II или город

  • Велнес-центр: спа-салон Sofitel с крытым бассейном и процедурными кабинетами

  • Превосходное расположение в самом центре города

  • 2 конференц-зала с естественным освещением

  • Люкс Opera с частной террасой

Наши номера

Расположение отеля

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 КАСАБЛАНКА
Марокко

GPS:33.597748, -7.614201

Телефон
Факс +212 5225-42218

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 469

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 291

Сертификат качества 2025

Outstanding experience

Примечание: Tripadvisor 5.0/5

Aziz O Реальные отзывы TripAdvisor

The Japanese dining experience was wonderful, I like the way everybody welcoming the guests and the staff friendliness was outstanding Issa was excellent member

Bonjour M. Azizo, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the Japanese dining experience and that our team’s friendliness made your stay even more memorable. Your compliments for Issa will be shared with him, and we are sure he will be very pleased. We look forward to welcoming you back soon at Sofitel Casablanca Tour Blanche. Kind regards, Lisa Bertrand Guest Experience Manager

Not worth it

Примечание: Tripadvisor 2.0/5

London1802 Реальные отзывы TripAdvisor

The good thing is location. All the rest was very very disappointing. We booked to junior suits arrived early at 14:15 both were not ready , at 16:15 they gave us one room. The reception team all of them were not nice at all. Made us do a check in twice . Rooms were clean but an awful smell of sewage ! Disgusting we mentioned it to the reception no one cared ! We paid a lot to stay there and we were happy to leave.

Bonjour London1802, Thank you for sharing your feedback. We are truly sorry that your stay at Sofitel Casablanca Tour Blanche was disappointing and did not meet your expectations. We sincerely apologize for the issues you experienced with the early check-in, the reception service, and the unpleasant odor in your room. Please note that the hotel is currently undergoing progressive renovations aimed at improving the experience of our guests in all rooms and public areas. Your comments have been shared with our teams to address these matters and prevent similar situations in the future. We regret that your experience was not reflective of the standards we aim to provide and hope we may have the opportunity to restore your confidence in Sofitel on a future visit. Kind regards, Lisa Bertrand Guest Experience Manager

Hotel from Hell.

Примечание: Tripadvisor 1.0/5

cynthiarE8618XJ Реальные отзывы TripAdvisor

Total horrible hotel. Do NOT even think of staying here. Service is 2 star at best. Nightmare. Not one thing good that we can say.

Bonjour Cynthiare8618XJ, Thank you for sharing your feedback. We are truly sorry to hear that your experience at Sofitel Casablanca Tour Blanche did not meet your expectations. Please accept our sincere apologies for the inconvenience and frustration this caused. Your comments regarding service and overall experience have been shared with our teams for review, as we take your feedback very seriously. We hope to have the opportunity to welcome you back in the future and provide an experience that truly reflects the Sofitel standard. Kind regards, Lisa Bertrand Guest Experience Manager

worst hotel I have seen in 30 years

Примечание: Tripadvisor 1.0/5

ron e Реальные отзывы TripAdvisor

On arrival at 1:30 after 20 hours of travel ,the receptionist wanted nothing to do with us until 3:00 , despite the hotel being quite empty. When we got our room it looked so run down, dirty carpets, bathroom floors appeared not to be washed in weeks. Stained bed sheets. Overall disgusting. Most overpriced hotel for the service, dirt, in need of serious repair. No heat or air conditioning or ventilation except a window that needed opening for fresh air. I cannot believe anyone would rate it higher than a 1/5. It makes may not trust trip advisor ratings

Bonjour Rone291, Thank you for taking the time to share your experience. We are truly sorry to read about the difficulties you encountered upon arrival and the condition of the room, which clearly did not meet your expectations nor the standards associated with the Sofitel brand. Please accept our sincere apologies for the inconvenience and frustration caused after such a long journey. Your comments regarding cleanliness, comfort, temperature control and service at reception are taken very seriously and have been shared with the relevant teams for immediate review. We would also like to inform you that Sofitel Casablanca Tour Blanche is currently undergoing progressive renovations aimed at improving the experience of our guests, both in terms of facilities and overall comfort. We regret that your stay left you with such a negative impression and hope that we may have the opportunity, in the future, to restore your confidence by offering a more satisfactory experience. Kind regards, Lisa Bertrand Guest Experience Manager

Great stay in Casablanca

Примечание: Tripadvisor 4.0/5

alicethecat123 Реальные отзывы TripAdvisor

We had a wonderful time and enjoyed our stay at the Sofitel Casablanca. All of the staff was incredibly kind and helpful. Ayoub went out of his way to assist us and make sure we were taken care of.

Dear Alice, Thank you very much for your lovely feedback. We are delighted to hear that you had a wonderful stay at Sofitel Casablanca and enjoyed the attention and care provided by our team. Your kind words for Ayoub will be shared with him, he will be thrilled to know that his efforts made a difference during your stay. We look forward to welcoming you back for another memorable experience. Warm regards, Lisa Bertrand Guest Experience Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 140 Отзывов 9.8/10 Расположение
  • 370 Отзывов 5.5/10 Номер
  • 547 Отзывов 7.8/10 Сервис
  • 6 Отзывов 5.2/10 Интернет
  • 168 Отзывов 2.9/10 Чистота
  • 114 Отзывов 5.2/10 Комфорт
  • 95 Отзывов 4.2/10 Удобства
  • 91 Отзывов 7.7/10 Завтрак

В сотрудничестве с Trustyou

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