Mövenpick Касабланка 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 038

Гарантия
лучшей цены
Mövenpick Касабланка - Image 1
Mövenpick Касабланка - Image 2
Mövenpick Касабланка - Image 3
Mövenpick Касабланка - Image 4
Rond Point Hassan II Casablanca, 20070 КАСАБЛАНКА, Марокко

Описание

Особенности отеля

  • В деловом районе рядом с Мединой

  • Современный и стильный дизайн

  • автостоянка

  • Большое разнообразие залов для проведения мероприятий

  • открытый бассейн и спа

Наши номера

Take advantage of our Flight + Hotel offers

Discover
Discover

Расположение отеля

Mövenpick Касабланка

Rond Point Hassan II Casablanca
20070 КАСАБЛАНКА
Марокко

GPS:33.583635, -7.623772

Телефон
Факс +212 5222-93080

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.4/5  Отзывов: 1 038

Рейтинг TripAdvisor  4.1/5  Отзывов: 3 023

Very warm welcome

Примечание: Tripadvisor 5.0/5

Thierry L Реальные отзывы TripAdvisor

Location is pretty good near the tram station and easy walk. Ambience is real cosy. Room is really nice and comfy. Luv it.

guest relation services

Примечание: Tripadvisor 5.0/5

Aymen G Реальные отзывы TripAdvisor

I had wonderfully stay in movenpick hotel Service provided by guest relations was extraordinary Thanks a lot for overall services

Dear Mr. Aymen G, We would like to thank you for leaving this wonderful comment on Tripadvisor, and we are pleased to learn that you enjoyed your stay at Movenpick hotel Casablanca. We are delighted to hear that you appreciated the good quality of service provided; besides the caring of our team. The personnel, indeed have a great impact on the overall experience of our guests, we are happy to see that their attentive service contributed to your wellbeing. Thank you again for choosing Movenpick hotel Casablanca. Meanwile, looking forward to having the opportunity to serve you once more in the near future. Amr El Kallini General Manager

Frustrating - no attention to detail or care shown

Примечание: Tripadvisor 1.0/5

dlobdr Реальные отзывы TripAdvisor

I found our stay at the Movenpick in Casablanca very frustrating. The complete lack of care and attention to detail was appalling. I would not recommend anyone stay here given the price that is being paid. I expect better. The check in took well over 30 mins and we just had to wait around for an unknown reason. The bathroom had a long list of minor issues. The foot pedal on the bin was broken, the flush on the loo was broken (it did still work!), the lighting in the shower was poor, the toilet paper was thin and cheap feeling, floor was dirty in places with old hair, some of the tiles were cracked, the galvanisation on the fittings was peeling and there was no deal on the shower screen so the floor got really wet. However the thing that really annoyed me was that the paining was so bad. There was paint splatter on the floor and on the counter. There was even paint all over things that could easily be moved including the phone and pictures. It was just lazy and uncaring. In the bedroom the windows were very dirty and covered in bird droppings, the mugs were blemished, the safe was permanently locked, the veneer on some of the little tables was bubbling and peeling. Also having kids when we went to leave I was checking under the bed for toys I found some of the slates of the bed were broken and there was a food bowl under there! The top floor had a great view. The hotel however tried to do too much with it. The pool was up there along with the dining room. I felt a bit weird swimming whilst people had their lunch. The ground around the pool was also very slippery. They had someone permanently mopping it, yet my daughter still fell over. There was also a number of missing tiles which I actually had fun diving for! The breakfast was alright and there was a range of options. I got down early one morning and watched staff cleaning tables. I use the term loosely, they seemed to push the crumbs on the floor and then flip the mats over for the next guest! When we had arrived down later the day before there had been a lack of cutlery and plates/bowls available. The check out was probably the most frustrating part of the whole stay. I’d been staying with my wife and kids in two rooms. You get a 50% discount on the second room and the kids get free breakfast. I had the details with me on the cost we were set to pay. Despite all of this they couldn’t get their systems to line up. This meant we waited for over an hour while they sorted it out. Eventually they found out they had charged me for kids breakfasts. This meant we got away later than we hoped for a long drive.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent experience at Mövenpick Hotel Casablanca. We sincerely regret that your stay did not meet your expectations and appreciate your detailed observations. It is concerning to learn about the delays you encountered during your check-in and check-out, as well as the issues you experienced in your room and bathroom. We take pride in maintaining high standards, and your comments regarding cleanliness, maintenance, and attention to detail are noted. We are committed to ensuring that our facilities are well-kept and fully functional for our guests. We also acknowledge your feedback about the dining experience and the challenges with the pool area. Safety and cleanliness are of utmost importance to us, and we will review our processes to enhance our service quality. Your insights are really precious to us, and we appreciate you bringing these matters to our attention. Though we would be grateful if can get in touch with us at hotel.casablanca.reservation@movenpick.com for further explication. Again, we genuinely appreciate the time you took to inform us of the inadequacies you experienced during your stay, and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Amr El Kallini General Manager

Excellent Hotel

Примечание: Tripadvisor 5.0/5

Zed G Реальные отзывы TripAdvisor

Nice hotel with beautiful view, kind stuff, food is delicious. Rooms are clean. I like the breakfast but we come from Türkiye. We eat more salty dishes. So for us we don't have much things to eat.

Dear Mr. Zed G, We would like to thank you for leaving this wonderful comment on Tripadvisor, and we are pleased to learn that you enjoyed your stay at Movenpick hotel Casablanca. We are delighted to hear that you appreciated the good quality of food and service of our restaurants and the cleanliness of our rooms; besides the caring of our team. The personnel, indeed have a great impact on the overall experience of our guests, we are happy to see that their attentive service contributed to your wellbeing. Meanwile, looking forward to having the opportunity to serve you once more in the near future. Amr El Kallini General Manager

Just great experience

Примечание: Tripadvisor 5.0/5

Aymen G Реальные отзывы TripAdvisor

The best ever in Casablanca Great Services Great Customer Relations Services Great Food just a Great Experience. I will always recommend for business trips.

Dear Mr. Aymen G, We would like to thank you for leaving this wonderful comment on Tripadvisor, and we are pleased to learn that you enjoyed your stay at Movenpick hotel Casablanca. We are delighted to hear that you appreciated the good quality of food and service of our restaurants; besides the caring of our team. The personnel, indeed have a great impact on the overall experience of our guests, we are happy to see that their attentive service contributed to your wellbeing. Thank you again for choosing Movenpick hotel Casablanca and for recommending our property for business trips. Meanwile, looking forward to having the opportunity to serve you once more in the near future. Amr El Kallini General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 305 Отзывов 9.4/10 Расположение
  • 818 Отзывов 7.6/10 Номер
  • 1 425 Отзывов 9.4/10 Сервис
  • 23 Отзывов 7.1/10 Интернет
  • 493 Отзывов 7.9/10 Чистота
  • 434 Отзывов 8.3/10 Завтрак
  • 258 Отзывов 6.8/10 Комфорт

В сотрудничестве с Trustyou

Другие отели поблизости

Все наши в отеле в городе Касабланка

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.