Novotel Касабланка Сити Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 774

Гарантия
лучшей цены
Novotel Касабланка Сити Центр - Image 1
Novotel Касабланка Сити Центр - Image 2
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Angle Zaid Ouhmad, Rue Sidi Belyout, 20190 КАСАБЛАНКА, Марокко

Описание

Особенности отеля

  • 4 конференц-зала

  • Лаунж ресторана

  • Отель расположен в центр города

  • Номера с видом на порт

  • Фитнес-центр

Наши номера

Расположение отеля

Novotel Касабланка Сити Центр

Angle Zaid Ouhmad, Rue Sidi Belyout
20190 КАСАБЛАНКА
Марокко

GPS:33.598417, -7.613917

Телефон
Факс +212 5224-66501

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

LE DELIGHT

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 774

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 952

Ok for short business trip

Примечание: Tripadvisor 4.0/5

romeosdf Деловые путешественники - Реальные отзывы TripAdvisor

Relatively modern hotel, rooms are clean, they hired the dumbest architect to design bathroom, putting toilet seat in a separate room next to the room door, to wash your hands you have to go back inside the room where sink and shower are. well located for business travelers, next to train station and old city, they have a problem wiping the tables, they simply add new cover on whatever the previous person left in the restaurant.

Dear Romeo , Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the Issues & prevent future occurrence. We appreciate that you have shared your concerns, in order to have the opportunity to better serve you in the near future. Best Regards, FK (FOM)

Отличный отдых

Примечание: отзывы клиентов 5.0/5

Aleksey K. Индивидуальные путешественники - Проверенные отзывы - ALL

Отличный отель в центре города.Уютные номера со всем необходимым для отдыха.Вежливый персонал,готовый прийти на помощь.Хорошие завтраки.Хороший тренажерный зал.

Dear Mr K., We would like to Thank you for your comments in regards to your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our Team. I am sure that this feedback will serve as an encouragement to all our Team as we aim to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FK (FOM)

This is a dirty hotel with a check in attendant with an attitude.

Примечание: Tripadvisor 2.0/5

georgerV3860TP Реальные отзывы TripAdvisor

This is not a fluff review. This is reality. I found this hotel needs renovating. The furniture is past its time and nasty/dirty for the most part. I was checked into a room which still had people in the room. (Luckily I was not hurt by the current person in the room. The staff asked me to stay by the room and they would be back. After 20 minutes I went back to the person who checked me in and was treated nastily. He made the mistake not me however he treated me like I did something wrong. I can go on about no towels in the room to being brought a towel that was stained. The furniture in room was stained and to dirty to sit on. Must of the staff were very nice. The guy checking you in has an attitude. Beware of the misleading review and pray you do not get the check in attitude person.

Dear Mr George, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

For me it is a NO

Примечание: Tripadvisor 2.0/5

ConcordeFlash Реальные отзывы TripAdvisor

Had it not been for the intervention of a very understanding manager it would probably have been ‘zéro points’. Room ok, bathroom amenities pathetic but overall no complaints on the accommodation front . BUT 24 hour room service is a false claim .. I finally got through on the 5th ( lengthy ) attempt to be told that the kitchen was closed and only sandwiches were available … The dining room the next morning was a scene of utter chaos and that was at 9:30 ! And to cap it all one of the three elevators was not working , bad luck with a seemingly full house. Quite a task ahead for the manager I met , he knows what lies ahead but I will not return to stay at the Novotel in Casablanca.

Dear Client Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office

Big deception at Novotel Casablanca city center

Примечание: Tripadvisor 1.0/5

Maha c Реальные отзывы TripAdvisor

I was chocked about how much the hotel need maintenance and renovation. It is for sure not up to Novotel quality. Everything in the room was old and dirty except a nice TV. Bed sheets are very old and dirty. Bed very uncomfortable. Towels are so old that we cannot even use them as mop . I do not recommend that hotel at all.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 333 Отзывов 9/10 Расположение
  • 479 Отзывов 4.9/10 Номер
  • 588 Отзывов 7.8/10 Сервис
  • 12 Отзывов 8.7/10 Интернет
  • 280 Отзывов 4.3/10 Чистота
  • 182 Отзывов 5.4/10 Завтрак
  • 171 Отзывов 4.3/10 Комфорт
  • 138 Отзывов 4/10 Атмосфера

В сотрудничестве с Trustyou

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