Sofitel Casablanca Tour Blanche bintang 5

Catatan tamu Avis (Peringkat ALL) 4.5/5 580 ulasan

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Deskripsi

Keistimewaan hotel

  • High-end gastronomic experience

  • Well-being institute: Sofitel Spa with indoor pool and treatment cubicles

  • Prime location in the heart of downtown

  • Fusion between French luxury, Moroccan culture and a unique joie de vivre

  • Stunning views of the Medina nearby, Hassan II Mosque and the ocean

Akomodasi kami

Lokasi hotel

Sofitel Casablanca Tour Blanche

Rue Sidi Belyout
20000 CASABLANCA
Morocco

GPS:33.597748, -7.614201

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

LE CASART

This lounge bar in Casablanca is open night and day and pays tribute to local artists and vintage champagnes. Soak up the calm, sophisticated atmosphere and contemporary design of the luxurious Terrace. Tapas and Aty cocktails.

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  580 ulasan

Peringkat TripAdvisor  4.5/5  3.146 ulasan

Sertifikat keunggulan 2024

Expérience inoubliable

Catatan Tripadvisor 5.0/5

zakariab743 Ulasan TripAdvisor tersertifikasi

Great service overall. Excellent room clean. Thank you!l I like this place with the mixed population and good vibes and also smiling people ( staff)….. We were a group tha was a great experience Thanks i recommend and i will come back for sur.

Sofitel Casablanca Tour Blanche – A Very Disappointing Experience

Catatan Tripadvisor 1.0/5

cazyak Ulasan TripAdvisor tersertifikasi

This was one of the worst Sofitel hotels I’ve ever stayed at. We had to change rooms four times just to find one that was acceptable, as the previous ones all had a strong smell—a mix of moisture, stale air, and even sewage odors. The worst part? The staff seemed aware of the issue but have done nothing to fix it, which is shocking for a Sofitel. The food was average at best, and the breakfast experience was equally frustrating. I was asked to wait more than 15 minutes outside because the restaurant was too full, which is completely unacceptable for a hotel of this caliber. Overall, this Sofitel fails to represent the brand’s usual standard. A real disappointment and definitely not worth the stay. A shame for what should be a luxury experience.

Dear customer, Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. At Sofitel Casablanca Tour Blanche, we strive to offer the highest standards of service and comfort, and your comments are invaluable in helping us improve. We truly hope to have the opportunity to welcome you again and provide you with a stay that reflects the excellence of our brand. Best regards, Lisa Bertrand Guest Experience Manager

unforgettable stay

Catatan Tripadvisor 5.0/5

mason j Ulasan TripAdvisor tersertifikasi

We wanted to share our satisfaction regarding our recent stay, we were particularly impressed by the remarkable work and of Amina, the housekeeping supervisor. Her dedication and kindness made our stay unforgettable, her professionalism and attention to detail greatly contributed to the success of our visit Thank you Amina

Dear Mason, Thank you for sharing your satisfaction following your recent stay. We are delighted to hear that Amina’s dedication and kindness made your experience unforgettable. Your kind words about her professionalism and attention to detail mean a lot to us. Rest assured that we will share your compliments with her—it will certainly bring her great joy! We hope to have the pleasure of welcoming you again soon. Best regards, Lisa Bertrand Guest Experience Manager

Wouldn’t stay here again, but the staff is really nice

Catatan Tripadvisor 2.0/5

towbin9664 Ulasan TripAdvisor tersertifikasi

So I am not sure how people who stayed here could give this hotel anything but a 2. The only reason it got a 2 was because the staff is SO NICE. It is an old, rundown hotel and if I wasn’t using it to just sleep for a few hours before a very early flight I would’ve changed hotels. There is no “restaurant” just a really dark (the walls are black) lounge with horrible seating. The food is pretty bad but I will say that our waitress Fatima was really nice. The view is incredible and that was also why it got the second star. We were on the 21st floor in a huge suite and I think that they haven’t freshened that room in months possibly years. It smelled of mold, the towels were stained and grey not white. I am adding a bunch of pictures so you can see them. Maybe the lower floors are nicer and the rooms are newer but what we had was like a motel 6. Such a shame because it really could be so much better.

Dear Towbin, Thank you for taking the time to share your experience. We are sincerely sorry to hear that your stay did not meet your expectations. We are pleased that you appreciated the kindness of our staff, particularly Fatima, as well as the view from your suite. These positive points are important to us, and we always strive to offer warm and attentive service. However, we regret that the condition of your room and other aspects of your stay did not meet your expectations. Your feedback regarding cleanliness, facilities, and the atmosphere of our lounge area has been noted. We take your comments very seriously and will share them with the relevant teams to make the necessary improvements. We hope to have the opportunity to welcome you again in the future and provide you with a fully satisfactory experience. Kind regards, Lisa Bertrand Guest Experience Manager

Nice Central Stay

Catatan Tripadvisor 5.0/5

Mounir S Couples - Ulasan TripAdvisor tersertifikasi

Excellent stay central Casablanca with excellent service from the Sofitel Tour Blanche Team We celebrated our anniversary and it was an amazing stay The hotel is under renovation unfortunately this was the only negative point of the stay but we almost didn’t notice as the team did make us feel Home Thanks

Dear Mounir, Thank you so much for your kind feedback! We are delighted to hear that you had an amazing anniversary celebration at Sofitel Casablanca Tour Blanche. It’s wonderful to know that our team made you feel at home despite the ongoing renovations. We truly appreciate your understanding and are glad it didn’t affect your overall experience. We look forward to welcoming you back for another memorable stay! Warm regards, Lisa Bertrand Guest Experience Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 158 ulasan 9.3/10 Lokasi
  • 433 ulasan 6.6/10 Kamar
  • 631 ulasan 8.9/10 Pelayanan
  • 5 ulasan 0/10 Internet
  • 172 ulasan 4.9/10 Kebersihan
  • 122 ulasan 8.5/10 Sarapan
  • 114 ulasan 4.9/10 Fasilitas
  • 36 ulasan 3.3/10 Kesepadanan nilai

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