Mövenpick Casablanca bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.038 ulasan

Jaminan Harga
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Mövenpick Casablanca - Image 1
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Rond Point Hassan II Casablanca, 20070 CASABLANCA, Moroko

Deskripsi

Keistimewaan hotel

  • Within the business district close to the Medina

  • Modern and contemporary design

  • Exclusive hotel car parking available

  • Large variety of reception and meeting spaces

  • Luxury rooftop outdoor swimming pool & spa

Akomodasi kami

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Lokasi hotel

Mövenpick Casablanca

Rond Point Hassan II Casablanca
20070 CASABLANCA
Moroko

GPS:33.583635, -7.623772

Telepon
Fax +212 5222-93080

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat
  • Room service
Di dekat properti
  • Parkir

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.038 ulasan

Peringkat TripAdvisor  4.1/5  3.023 ulasan

Very warm welcome

Catatan Tripadvisor 5.0/5

Thierry L Ulasan TripAdvisor tersertifikasi

Location is pretty good near the tram station and easy walk. Ambience is real cosy. Room is really nice and comfy. Luv it.

guest relation services

Catatan Tripadvisor 5.0/5

Aymen G Ulasan TripAdvisor tersertifikasi

I had wonderfully stay in movenpick hotel Service provided by guest relations was extraordinary Thanks a lot for overall services

Dear Mr. Aymen G, We would like to thank you for leaving this wonderful comment on Tripadvisor, and we are pleased to learn that you enjoyed your stay at Movenpick hotel Casablanca. We are delighted to hear that you appreciated the good quality of service provided; besides the caring of our team. The personnel, indeed have a great impact on the overall experience of our guests, we are happy to see that their attentive service contributed to your wellbeing. Thank you again for choosing Movenpick hotel Casablanca. Meanwile, looking forward to having the opportunity to serve you once more in the near future. Amr El Kallini General Manager

Frustrating - no attention to detail or care shown

Catatan Tripadvisor 1.0/5

dlobdr Ulasan TripAdvisor tersertifikasi

I found our stay at the Movenpick in Casablanca very frustrating. The complete lack of care and attention to detail was appalling. I would not recommend anyone stay here given the price that is being paid. I expect better. The check in took well over 30 mins and we just had to wait around for an unknown reason. The bathroom had a long list of minor issues. The foot pedal on the bin was broken, the flush on the loo was broken (it did still work!), the lighting in the shower was poor, the toilet paper was thin and cheap feeling, floor was dirty in places with old hair, some of the tiles were cracked, the galvanisation on the fittings was peeling and there was no deal on the shower screen so the floor got really wet. However the thing that really annoyed me was that the paining was so bad. There was paint splatter on the floor and on the counter. There was even paint all over things that could easily be moved including the phone and pictures. It was just lazy and uncaring. In the bedroom the windows were very dirty and covered in bird droppings, the mugs were blemished, the safe was permanently locked, the veneer on some of the little tables was bubbling and peeling. Also having kids when we went to leave I was checking under the bed for toys I found some of the slates of the bed were broken and there was a food bowl under there! The top floor had a great view. The hotel however tried to do too much with it. The pool was up there along with the dining room. I felt a bit weird swimming whilst people had their lunch. The ground around the pool was also very slippery. They had someone permanently mopping it, yet my daughter still fell over. There was also a number of missing tiles which I actually had fun diving for! The breakfast was alright and there was a range of options. I got down early one morning and watched staff cleaning tables. I use the term loosely, they seemed to push the crumbs on the floor and then flip the mats over for the next guest! When we had arrived down later the day before there had been a lack of cutlery and plates/bowls available. The check out was probably the most frustrating part of the whole stay. I’d been staying with my wife and kids in two rooms. You get a 50% discount on the second room and the kids get free breakfast. I had the details with me on the cost we were set to pay. Despite all of this they couldn’t get their systems to line up. This meant we waited for over an hour while they sorted it out. Eventually they found out they had charged me for kids breakfasts. This meant we got away later than we hoped for a long drive.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent experience at Mövenpick Hotel Casablanca. We sincerely regret that your stay did not meet your expectations and appreciate your detailed observations. It is concerning to learn about the delays you encountered during your check-in and check-out, as well as the issues you experienced in your room and bathroom. We take pride in maintaining high standards, and your comments regarding cleanliness, maintenance, and attention to detail are noted. We are committed to ensuring that our facilities are well-kept and fully functional for our guests. We also acknowledge your feedback about the dining experience and the challenges with the pool area. Safety and cleanliness are of utmost importance to us, and we will review our processes to enhance our service quality. Your insights are really precious to us, and we appreciate you bringing these matters to our attention. Though we would be grateful if can get in touch with us at hotel.casablanca.reservation@movenpick.com for further explication. Again, we genuinely appreciate the time you took to inform us of the inadequacies you experienced during your stay, and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Amr El Kallini General Manager

Excellent Hotel

Catatan Tripadvisor 5.0/5

Zed G Ulasan TripAdvisor tersertifikasi

Nice hotel with beautiful view, kind stuff, food is delicious. Rooms are clean. I like the breakfast but we come from Türkiye. We eat more salty dishes. So for us we don't have much things to eat.

Dear Mr. Zed G, We would like to thank you for leaving this wonderful comment on Tripadvisor, and we are pleased to learn that you enjoyed your stay at Movenpick hotel Casablanca. We are delighted to hear that you appreciated the good quality of food and service of our restaurants and the cleanliness of our rooms; besides the caring of our team. The personnel, indeed have a great impact on the overall experience of our guests, we are happy to see that their attentive service contributed to your wellbeing. Meanwile, looking forward to having the opportunity to serve you once more in the near future. Amr El Kallini General Manager

Just great experience

Catatan Tripadvisor 5.0/5

Aymen G Ulasan TripAdvisor tersertifikasi

The best ever in Casablanca Great Services Great Customer Relations Services Great Food just a Great Experience. I will always recommend for business trips.

Dear Mr. Aymen G, We would like to thank you for leaving this wonderful comment on Tripadvisor, and we are pleased to learn that you enjoyed your stay at Movenpick hotel Casablanca. We are delighted to hear that you appreciated the good quality of food and service of our restaurants; besides the caring of our team. The personnel, indeed have a great impact on the overall experience of our guests, we are happy to see that their attentive service contributed to your wellbeing. Thank you again for choosing Movenpick hotel Casablanca and for recommending our property for business trips. Meanwile, looking forward to having the opportunity to serve you once more in the near future. Amr El Kallini General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 305 ulasan 9.4/10 Lokasi
  • 818 ulasan 7.6/10 Kamar
  • 1.425 ulasan 9.4/10 Pelayanan
  • 23 ulasan 7.1/10 Internet
  • 493 ulasan 7.9/10 Kebersihan
  • 434 ulasan 8.3/10 Sarapan
  • 258 ulasan 6.8/10 Kenyamanan

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.