阿德吉奥凡尔赛门酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 648 评论

阿德吉奥凡尔赛门酒店 - Image 1
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描述

酒店其他优惠

  • 靠近靠近靠近巴黎展览中心

  • 会议室和商务角

  • 靠近 Aquaboulevard 水上乐园

  • 私人室内停车场

  • 24 小时前台

我们的客房

酒店位置

阿德吉奥凡尔赛门酒店

16 rue Eliane Jeannin Garreau
92130 伊西莱穆利诺
法国

GPS:48.831451, 2.281439

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 无限网络
  • 早餐
  • 会议室
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  648 评论

TripAdvisor 评级  3.0/5  550 评论

abusive practices

Tripadvisor 评级 1.0/5

Hnar1980 经 TripAdvisor 认证的评论

I made a reservation at the Aparthotel Adagio, located in Porte de Versailles, on March 21, 2024, for a stay from June 15 to 16, 2024. During the payment process, the website encountered an error. After several unsuccessful attempts, I gave up on completing the reservation. I checked my spam folder and my bank account, and everything seemed normal. The next day, my wife tried again, and the reservation went through successfully.However, when checking my bank statement, I noticed that the amount for two reservations had been charged. I immediately sent an email reporting the technical issue but received no response. I called several times, but the calls were disconnected when I tried to spell out the reservation code (NGCLGWDZ).On the day of the stay, I explained the problem at the reception. They said it would be resolved the next day with the manager. However, the next day, the manager, Emma Corny, was extremely incompetent and unpleasant, insinuating that the issue was my fault. She stated that a refund was out of the question and suggested that I might have used the extra room, claiming that the problem should be reported to the site management company. I believe this hotel engages in abusive practices when reservations are made as non-refundable. I will report this situation to all tourism authorities in Paris and to the owners of Adagio to prevent such incidents from happening again.

Good location and room but staff and customer service shocking

Tripadvisor 评级 2.0/5

badger1981 经 TripAdvisor 认证的评论

Terrible customer service. Extremely unhelpful staff with no desire to help guests with reported problems. Air conditioning did not work, they offered a fan. We already had a broken fan in the room so told them this wasn’t good enough. They sent a technician up after 3 days who told us they ordered specialist parts to come the next day…this was a lie. The next day I enquired where the specialist parts were and they offered me a fan again. When I returned to the room the whole electrics had failed in the room and we were left in darkness. This was the final straw we asked for a room change and we’re granted this the following day. The safe then failed and wouldn’t open we had all of our money and passports in there along with some valuables. When reported to reception at approximately 7pm, we were told that no-one would be able to help us until 9am the next day. Front door code and Wi-Fi code changed, we thought it was us being stupid but when we finally reported they told us it changed on the 1st of the month. I’m not sure who we were expected to know that. Nothing in the room was changed replenished or cleaned in a whole week stay. You need to go to reception to ask for basic replacement items like toilet rolls and towels. All in all a good location and although the rooms are basic they were more than good enough for a family to stay in for a week and see the sights of Paris. I just wish the staff were more helpful and attentive to guests who stay at the hotel. It’s a nice hotel but considering the size and amount of rooms, there really was very limited staffing with no one visible at front of house most of the time.

Staff very helpful

Tripadvisor 评级 4.0/5

lde457 Friends getaway - 经 TripAdvisor 认证的评论

Came here on a student trip with a group of 16. The rooms were great, staff extremely welcoming and helpful, and the hotel well-positioned with good metro connections and some useful shops nearby. We didn't try the breakfast but the accommodation itself was great. I would come here again.

Expensive, pretty low service level

Tripadvisor 评级 2.0/5

GauravTO 家庭住宿 - 经 TripAdvisor 认证的评论

When paying so much money, you expect some level of service. They have gone pretty hideous about basic things - cleanliness, housekeeping, etc. They didn't disclose outright during booking, and when I asked, they said housekeeping is paid. Even for fresh towels, you can only ask them in evening, and have to come to lobby to collect. Not staying again.

住得不错,交通便利

客户意见评级 3.5/5

Xu 家庭住宿 - 所有已确认评论

房间很大,厕所就有三个。孩子很喜欢,交通也比较方便。就是前台效率比较低,checkin还有后面想咨询问题是,都赶上了高峰,等了好久好久…

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其他网络用户评价我们的酒店

  • 927 评论 8.8/10 位置
  • 1,436 评论 6.1/10 房间
  • 778 评论 5.4/10 服务
  • 15 评论 4.1/10 上网
  • 846 评论 6/10 舒适度
  • 608 评论 4.5/10 清洁度
  • 283 评论 5.8/10 早餐

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