诺富特巴黎凡尔赛门酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,388 评论

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描述

酒店其他优惠

  • 可轻松步行前往巴黎凡尔赛门世博会和巴黎会议中心

  • 酒店靠近巴黎凡尔赛门展览中心和巴黎会议中心

  • 玫瑰餐厅/酒吧:提供普罗旺斯风味的负责任的美食。

  • 健身中心配有泰诺健® 器材,可欣赏全景

  • 现代风格的酒店,采用民族风格的时尚装饰。

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酒店位置

诺富特巴黎凡尔赛门酒店

4 Av De La Porte De La Plaine
75015 PARIS
法国

GPS:48.830077, 2.292245

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酒店服务

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酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

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ALL 评级  4.5/5  2,388 评论

TripAdvisor 评级  4.0/5  189 评论

Meh.

Tripadvisor 评级 3.0/5

Suzanne I 经 TripAdvisor 认证的评论

Literally the warmest hotel room I have ever slept in. I’m aware this is somewhat common but we chose this hotel specifically because they said they had air conditioning. We had a large business crew for a conference and they had to walk around in suits/jackets and go back to boiling rooms. Windows opened a few inches. Everyone was mentioning it but the hotel said the air was permanently off with no offers of help. Check out staff sat and watched me cart four suitcases by myself to the lobby with, again, no offer to help. Hotel WiFi intermittent at best. First time to Paris, wanted to love it.

Dear Suzanne, We appreciate you taking the time to share your feedback, and we sincerely apologize for the excessive warmth in your room during your stay. Our system provides air conditioning in the summer and heating in the winter, but due to significant temperature fluctuations at the time of your visit, everything was switched off. We deeply regret that this affected your comfort and the quality of your stay. Additionally, we are very sorry for the lack of assistance you experienced at checkout. It is certainly not the level of service we strive to provide, and we will be addressing this with our team to ensure this does not happen again. We also apologize for the intermittent Wi-Fi during your stay, which should have been functioning properly, especially for guests attending conferences like yours. Please rest assured that we are taking your feedback seriously and are looking into alternative solutions to better handle these mid-season transitions and ensure a higher standard of service. Best regards, Sélima Guest Relation Manager

Too warm throughout hotel

Tripadvisor 评级 2.0/5

Paige M Couples - 经 TripAdvisor 认证的评论

The temperature in the hotel was unbearable. We were told we could not use the air-conditioning in the room out of season. We were unable to sleep because of the heat. We had the window wide open and although the bed was very comfortable, we could not get much sleep. Even the reception area is boiling. I feel sorry for the cleaners working in that heat

Dear Paige M, Thank you for taking the time to share your experience. We sincerely apologize for the discomfort you faced due to the temperature in the hotel. Our system provides either heating in the winter or air conditioning in the summer, and during your stay, the fluctuating weather led us to turn off the system to accommodate the unpredictable changes. We are truly sorry this impacted your stay and your sleep quality. Rest assured, we are seriously considering alternative solutions for these mid-season periods to improve our guests' comfort. Sincerely, Sélima Guest Relation Manager

Average hotel

Tripadvisor 评级 3.0/5

Djordje D 经 TripAdvisor 认证的评论

The breakfast was usual. The location was far from the city center and from the nearest metro station. The carpet in the room was old. They offered only the filtered water from the device across the elevator. They had large the LCD TV but with mostly the French channels. The supermarket was far from the hotel.

Dear Djordje D, Thank you for sharing your experience with us. We’re sorry to hear that some aspects of your stay did not fully meet your expectations. In terms of location, our hotel is conveniently situated just a 5-minute walk from the metro and tram stations at Porte de Versailles, offering direct connections to the heart of Paris. Regarding water, in addition to the filtered water provided on each floor, tap water is perfectly safe to drink, and bottled water is also available in our restaurant. As for our TV offerings, we provide 15 international channels in various languages, including Spanish, Korean, Japanese, Italian, Chinese, Dutch, German, and Arabic. We appreciate your feedback and hope to welcome you back for an improved stay. Sincerely, Sélima Guest Relation Manager

Neutral Stay Away from Paris Center

Tripadvisor 评级 3.0/5

Blog4Travellers 商务住宿 - 经 TripAdvisor 认证的评论

I Stayed for 5 Nights BB. Location approx 10 metro station away from Paris Center. Hotel approx 40-50 min from CDG Airport . Good C/In upon Arrival. Room is ok but no welcoming Bottle of Water although although that we have Coffee and tea facilities inside the Room. Breakfast with no much variety for 5 nights stay . Not much staff to serve you. Slow response when you have a complain and guest satisfaction .

Thank you for taking the time to share your experience with us. We are committed to sustainability and have adopted a zero single-use plastic policy, which is why we have removed plastic water bottles from our rooms — a decision that allows us to avoid using more than 130,000 plastic bottles per year in our hotel alone. To provide an alternative, we have installed filtered water fountains (offering still or sparkling water, chilled or at room temperature) on each floor in front of the elevators. Reusable water bottles are also available for purchase at reception, and upon request, we would be happy to provide a carafe for your convenience. We appreciate your understanding of these changes. Regarding breakfast, we are surprised by your comments as we offer two different options: a buffet at our Rosé restaurant, featuring over 100 different items ranging from classic pastries to cheeses, meats, fresh vegetables, and fruits, as well as an à la carte breakfast at our Pedzouille restaurant, with six varied dishes (three savory and three sweet). We regret that the variety did not meet your expectations, and we apologize for any delays or lack of responsiveness from our team during your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards,

本来位置离展览馆相当近,可惜这次搬到7号馆,变远了。

客户意见评级 4.0/5

李达观 商务住宿 - 所有已确认评论

酒店有两家餐厅,楼顶是法餐,体验过好几次,也招待过客户,评价相当不错。首层用早餐,品种不算多,出品可以。

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其他网络用户评价我们的酒店

  • 1,264 评论 8.8/10 位置
  • 1,866 评论 7.9/10 房间
  • 2,065 评论 8.2/10 服务
  • 37 评论 6.5/10 上网
  • 1,050 评论 8/10 早餐
  • 904 评论 7.7/10 舒适度
  • 749 评论 7.2/10 食物
  • 723 评论 8.1/10 清洁度

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