玛玛谢尔特巴黎西酒店 3 星

We stayed with our two children aged 8 and 10 and we had a lovely stay. We were in one of the family rooms which we highly recommend. The beds were comfortable and the room quiet. My husband did say the pillows were too squishy, but it didn't concern me! The breakfast was outstanding, and we ate in both restaurants in the evening and really enjoyed them too. Location was great as only 30 mins on the metro from wherever we wanted to be. All the staff were super helpful and friendly too. We'd definitely stay here again or one of the other Mama Shelter hotels around the world.

Two adults and two children (10 and 9) visited over the Easter break. Staff were helpful and friendly, hotel room was clean - albeit a little unfinished... probably by design? The location of the plug sockets were like a kids treasure hunt - we found one hidden under the bench; as we scanned the room on checkout! The only thing lacking was a kettle and cups in the room - we had two beakers for 4 people. Aside from that - breakfast was excellent and the football table in the dining area is a brilliant idea!

This hotel is one step up from a hostel. The rooms are incredibly small, no shampoo, or shower cleaning supplies are provided. No fridge to store food, and the shower was basically right next to the bed. The shower plugged and flooded. We asked to have it fixed but no one came to the room. We went to restaurant to be greeted by a hostess that appeared to be annoyed that we were there. When we checked out and mentioned these issues, the front desk staff said: “sorry to hear that”. Overall experience was terrible.

We had a birthday celebration with kids who were quite noisy. Mama Shelter's Team did their best to make us feel like we were celebrating it at home, at a countryside. Also the food is delicious. There was a lot of tiramisu left that my guests couldn't take in after the amazing truffle pasta so I took it home, and was eating it 2 whole days after. DELICIOUS!

A quirky hotel with fabulous rooms and a great restaurant with very attentive staff. Food was excellent. Daytime female receptionist was superb too Now at midnight the fire alarm sounded and as had not been turned off after 3 minutes guests started to evacuate using fire exits.. problem - the male receptionist and security had no idea; or had not been trained what to do in this case so they let the alarm ring for approx 10 minutes... dreadful manners and no apology just scratching their heads and answering the phones. Train your staff how to use a fire panel as basic hotel management training please as lives depend on it.