ibis budget Lugano Paradiso 1성

고객 평점 (ALL 평가) 4.2/5 529 리뷰

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호텔설명

호텔 추가 정보

  • Free high-speed Internet (WiFi)

  • Ticino Ticket included!

  • Just a few steps from Lake Lugano!

숙박

호텔 위치

ibis budget Lugano Paradiso

Via Geretta 10
6900 PARADISO
Switzerland

GPS:45.991206, 8.945837

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 휠체어 이용 가능
  • Wi-Fi
  • 조식
  • 100% 금연 호텔

아침밥

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.2/5  529 리뷰

TripAdvisor 평가  3.5/5  602 리뷰

Bad smell in two out of three rooms

트립어드바이저 평점 2.0/5

thomas12321 가족 - TripAdvisor 인증 리뷰

The facility meets the standard expectations for an Ibis Budget and is situated in a great location, a short distance from a bus stop and within walking distance to the lake. Unfortunately, our experience was ruined by a sour smell in two out of the three rooms we had. We won’t risk staying here again.

Excellent budget hotel.

트립어드바이저 평점 5.0/5

John P TripAdvisor 인증 리뷰

This is an excellent choice of budget hotel. The rooms are very samll but perferctly clean and functional. The location is also very good, about a 5 minute walk from the lake and promenade and not so far from the town centre - easy walking distance. If you are on a budget then this is the pace to stay in Lugarno and very good value by Swiss standards.

Mistreatment

트립어드바이저 평점 1.0/5

315benalia TripAdvisor 인증 리뷰

would like to inform you that I was subjected to a disrespectful attitude by the receptionist, which is completely unacceptable and disrespectful, and contains unacceptable racism. On Friday night 1 September at 23:35, I went to buy a bottle of water and they are people in reception. I asked them for permission to pass before them, so they smiled at me welcoming, but the receptionist refused to pass me and asked me in an unkind way to wait . There was another woman waiting, and after the customer finished his check in, the woman looked at me and allowed me to pass before her because it was only a bottle of water, but the receptionist shouted at me and refused to pass my order with bad way!!! . I left the water and he insisted that I wait even though the woman repeated her words and told him that she allowed me to pass because it was a bottle of water... I strongly object to this inappropriate attitude of your employee..

Fine visit however one issue address below...

트립어드바이저 평점 3.0/5

Larkin H Couples - TripAdvisor 인증 리뷰

Upon arrival we asked to store our backpacks and we were rejected do to “covid restrictions”. We had to backtrack to the train station, pay to store the bags, and then get started on our day about an hour behind schedule. This was at first annoying and a bit ridiculous since covid transfer by luggage seems unlikely at best. However what really bothered us was that on the morning of our departure we watched several early arrivers drop their bags for storage before their check in was available. Perhaps we interacted with a misinformed staff member, perhaps the restrictions changed in a matter of two days (I doubt it). But this left a sour taste in our mouth upon departure.

Dear Mr. Larkin, Thank you for choosing our ibis budget Lugano Paradiso and for sharing your impressions with us. We are really sorry about the misunderstanding, since COVID-19 we had to change and adapt multiple times. We hope that we will have the pleasure to welcome you again in the future and better serve you. Best regards Ambra - Front Office Team

Wonderful stay !

트립어드바이저 평점 5.0/5

ANTONIO F Couples - TripAdvisor 인증 리뷰

We arrived early after our flight ; and we decided to leave our luggage at reception, while we went to discover the city. We were given the FREE Ticino Ticket , which offers free travel throughout the region and discounts on local attractions and cable cars. The staff were knowledgeable and multilingual . The room was a bit small with cabin shower, however was clean and practical; double bed with bunk bed , which is suitable for a family. We loved the continental breakfast, also a good coffee. We will stay again.

Dear Antonio F, In the name of all our team, thank you so much for your positive review! We very much appreciate your comments regarding our staff and the quality of our service. This type of customer feedback is what motivates us to keep on providing the best standard that we can! You are always welcome at the ibis hotel Lugano Paradiso Warm Regards from Switzerland,

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 643 리뷰 9/10 위치
  • 846 리뷰 3.6/10 객실
  • 449 리뷰 8.5/10 서비스
  • 25 리뷰 6/10 인터넷 가격
  • 502 리뷰 2/10 안락함
  • 344 리뷰 7.5/10 조식
  • 265 리뷰 4.5/10 가격 대비 가치
  • 257 리뷰 7.2/10 청결도

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