ibis Como 3성

고객 평점 (ALL 평가) 4.3/5 852 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Via Tornese 7, Grandate - COMO, CIN: IT013110A1HCUHCW6W, 22070 GRANDATE - COMO, 이탈리아

호텔설명

호텔 추가 정보

  • 30 minutes drive from Milan Malpensa Airport

  • Well connected to the A9 motorway and easy access to the Swiss border

  • Free parking with electric columns at the hotel

  • Restaurant serving Lombard cuisine available for dinners Mon-Fri; 24/24 bar

  • A 15-minute drive from the center of Como and its amenities

숙박

호텔 위치

ibis Como

Via Tornese 7, Grandate - COMO, CIN: IT013110A1HCUHCW6W
22070 GRANDATE - COMO
이탈리아

GPS:45.7642, 9.056253

전화
팩스 +39 031 452372

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 바
  • 100% 금연 호텔
  • 룸 서비스

IBIS KITCHEN

Our Ibis Kitchen restaurant offers you a varied and balanced cuisine, with traditional Lombard dishes and excellent specialties for every taste. Choose from our extensive menu and accompany your dinner with a good glass of wine.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.3/5  852 리뷰

TripAdvisor 평가  4.0/5  1,685 리뷰

Germaphobes worst nightmare

트립어드바이저 평점 1.0/5

Shahnaz A 가족 - TripAdvisor 인증 리뷰

The hotel is very unclean, they’re also extremely stingy and don’t provide slippers, no fridge, no coffee sachets, zero. When we came in my pillow had stains on it, the shower clearly hadn’t had a deep clean in a while, the walls have marking all over them, the water when you shower turns from hot to cold sometimes. The shower head has limescale and hard water build up suggesting this entire room is being surface cleaned only, not deep cleaned which is absolutely horrible. The walk to the train station is dodgy as there’s no stable foot path for a bit of the walk. I don’t know how this place has 4 stars, if i could rate it a negative 0 i would.

Dear Guest, we are really sorry to read your review and we regret reading about your dissatisfaction towards the cleanliness of the room assigned. We will surely check with all the departments involved what happened and we will make sure all the strict cleaning and room checking procedures we always follow are correctly acknowledged by all our staff. We take all our guests feedback into serious consideration, as they help us improving the quality of the services we provide and reach the high level of hospitality we aim to. We hope you will give us the chance to welcome you again in the future and regain your confidence. Best regards, ibis Como staff

At least it's comfortable beds.

트립어드바이저 평점 2.0/5

Ridley C TripAdvisor 인증 리뷰

We wasnt informed on check in which floor or where to go to get to our room. The restaurant was closed the whole time we was here for the evening meal and we wasn't informed when we arrived so on out first night here we had to go out and find somewhere to eat. On the second night there was someone arguing and slamming doors in the room opposite ours and kept us awake all night. On the second night here we knew to eat before returning to the hotel. We arrived on the Saturday and left on the Tuesday. We was informed the restaurant would be open on Monday night but when we came back after a day sightseeing we was informed the restaurant would be shut again for a group booking. Apart from breakfast we didn't actually eat at the hotel which would have been nice. The bed was comfortable and the staff especially the cleaning staff was very pleasant and welcoming.

Dear Guest, thank you for sharing your opinion with us. We are sorry to read your words of dissatisfaction due to the hotel restaurant closure, we wish you could have tried our restaurant service as well. Our restaurant is always closed during weekends, as showed on all the online booking platforms. The restaurant opening period is monday to friday. Unfortunately, due to a staff emergency the restaurant has been closed on monday during your stay, but we still granted the possibility to eat at the hotel with a reduced menu. All our guests have been informed of the extra-ordinary closure with a communication displayed in common areas and on the elevators. We hope that you can choose our hotel again in the future and that we can regain your confidence if we have the chance to host you again.

아침되면 나갈때까지 직원들이 수시로 문을 열음

고객 평점 0.5/5

Emily 가족 - 전체(All) 통지 확인

아침되면 나갈때까지 직원들이 수시로 문을 열음 체크아웃 시간 전이라도 계속 잠겨있는 문을 카드키로 열어서 굉장히 충격적이고, 누구도 유니폼을 입고있지도 않음. 너무 무서웠던 최악의 호텔. 빠른 사과를 그나마 긍정적이라고 생각해야 하나?

Dear guest, We are really sorry to receive such a negative feedback following your stay at out hotel, especially because most of the things reported on your comment do not correspond to the standards we always grant to all our guests. All the hotel staff always wear uniforms, with the exception of hotel managers, and we always aim to provide our guests an experience which suites all their expectations. We will surely take your comment into consideration and check what happened on your departure date with our staff, as it is not our use to open a departing room door before the departure is registered at reception. We remain at your disposal if you wish to deepen the lack of services you have experience. Best regards, Ibis Como staff

편안함

고객 평점 4.5/5

Brian 가족 - 전체(All) 통지 확인

조용하고 편리한 숙박이었음

Kind staff, location is not ideal

트립어드바이저 평점 3.0/5

Staci B TripAdvisor 인증 리뷰

Our group tour is staying at a number of Ibis hotels as we travel through Europe, and the Ibis chain has been tidy and kind throughout our journey. At this hotel, the staff was very helpful. We arrived with a large group, and almost everyone chose to eat dinner at the hotel. The staff was great in terms of helping us all! We thank them for the reliable service. Cons: Breakfast is just OK. The location is not very convenient for walking or ambiance, but this was just an evening stop for us, so it served its purpose.

Dear 795stacib, Thanks for your review, we takes your advice to grow better, wish to see you soon again at Ibis Como.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 474 리뷰 8.7/10 위치
  • 638 리뷰 6.1/10 객실
  • 620 리뷰 9.3/10 서비스
  • 11 리뷰 6.2/10 인터넷 가격
  • 360 리뷰 6.4/10 조식
  • 314 리뷰 6/10 청결도
  • 191 리뷰 5.1/10 레스토랑
  • 59 리뷰 5.1/10 편의 시설

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