ホテル アデレード ロックフォード 4 つ星

お客さまの声 4.3/5 2,290 件のレビュー

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  • 駅、コンベンションセンターまで徒歩10分

  • 市中心部の要所が徒歩圏内

  • 無料のWi-Fi、人間工学に基づいたワークスペース、液晶TV

  • レストラン「スパイスマーケット」でくつろぎながらドリンクとダイニング

  • 柔軟に対応可能なイベントスペース4ヶ所

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チェックインは14h00からです

チェックアウトは10h00です

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  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • 完全禁煙ホテル
  • エアコン
  • ADELAIDE INTL APT 有料サービス
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • アーリーチェックイン/レイトチェックアウト 有料サービス
  • ランドリーサービス
ケータリング
  • 朝食 有料サービス
  • バー1軒
  • ルームサービス
レジャーとアクティビティ
  • マッサージ 有料サービス
  • テニスコート 有料サービス
  • 自転車のレンタル (周辺) 有料サービス
ビジネスサービス
  • 会議室3室
  • コピー/印刷サービス利用可能

ホテル所在地

アデレード ロックフォード

164
Hindley St
5000 アデレード
オーストラリア

電話番号: +61882118255

ファックス: (+61)8/82311179

チェックインは14h00からです

チェックアウトは10h00です

  • GREYHOUND :  GREYHOUND Franklin St Term

  • 飛行機で

    ADELAIDE INTL APT 7km / 4.35 マイル - シャトルバス有料

  • 電車で

    ADELAIDE 0.8km / 0.5 マイル

GPS:-34.923305, 138.593414

当ホテルの客室

スタンダードルーム: クイーンサイズベッド

  • 最大人数: 2
  • 面積: 最小 30 / 323 sq ft
  • 客室内Wi-Fi
  • 高速インターネット
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ
  • バスルームアメニティ(...)

スーペリアルーム: キングサイズベッド

  • 最大人数: 2
  • 面積: 最小 31 / 334 sq ft
  • 客室内Wi-Fi
  • 高速インターネット
  • コーヒー、紅茶、ポット
  • 衛星 / ケーブルテレビ
  • バスルームアメニティ(...)

レストランとバー

SPICE MARKET BAR

日中はモダンなラウンジとして、温かいコーヒーや冷たいお飲み物を飲みながらインフォーマルなミーティングにご活用いただけます。夜は広いラウンジバーに変わり、ゆったりとおくつろぎいただけます。

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ミーティングとイベント

会議室

  • 会議室の数:3

  • 最大サイズ:152 m²

  • 最大ご利用人数:180 人

  • パーティの最大ご利用人数:140 人

詳細

お客さまの口コミ
アデレード ロックフォード

実際の宿泊者100%の認証口コミ

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確認済みレビュー アコーホテルズ 4.3/5

2,290 件のレビュー

tripadvisor

トリップアドバイザーの評価 4.0/5

1,127 件のレビュー

A trip with famiy and friends

トリップアドバイザーの評価 4.0/5

35amali 07/04/2021 トリップアドバイザー認証口コミ

The rooms in this hotel is very spacious and clean. We enjoyed our stay. The only problem in staying in this hotel is that there is no parking unless you book the limited parking available in the hotel which is in my opinion costly.

NICE HOTEL

トリップアドバイザーの評価 4.0/5

Jennifer R 17/03/2021 トリップアドバイザー認証口コミ

A lovely hotel which was very central to the CBD. Spacious rooms and reasonably quite considering the location in the "party" district. Check in was efficient and we were allowed into our room early and breakfast had a good variety. Staff were very helpful

Nice but lacking

トリップアドバイザーの評価 3.0/5

orien2006 07/03/2021 トリップアドバイザー認証口コミ

Although this hotel stay was pleasant and quiet, it was lacking in a number of areas 1. Recognition of status as a Diamond member was almost non existent. I was given an upgraded room but it was not really what I would consider an upgrade given the room location 2. Breakfast was just poor. You could order a plate of hot food e.g bacon, scrambled eggs (not choice of type), a sausage and a hash brown with a slice of toast. There was no other choice for hot food and if you wanted a Barista coffee you paid extra along with other items. Not really up to normal Novotel standards

Refreshed accommodation and great service

トリップアドバイザーの評価 5.0/5

bjn888 Business - 22/02/2021 トリップアドバイザー認証口コミ

I have stayed at the Rockford many times over the years. I recently had to stay for some self quarantine for travel for business. Their renovation has been completed so the ambiance and facilities have been improved. Their great service and attitude remains the reason that I keep coming back.

Nice Hotel, great service

トリップアドバイザーの評価 4.0/5

Sean D Business - 06/02/2021 トリップアドバイザー認証口コミ

The hotel has been recently refurbished and is adequate for the needs of a business traveller. It it is relatively small hotel but very clean and friendly staff. Located next to the university and near a lot of restaurants and cafes.

Good Location but poor service.

トリップアドバイザーの評価 3.0/5

richardsU7600EO Business - 25/01/2021 トリップアドバイザー認証口コミ

Location was great. However parking was limited. I was told I needed to book but there was no option to book on Accor.com. Limited restaurant options and no room service which staying for 8 nights was frustrating. The room keys are hyper sensitive and if placed near your phone lose they memory and need to be reprogrammed. The breakfast offer was pretty average and the coffee was undrinkable. It was disappointing that the hotel didn't recognise my Accor loyalty when others who were non Accor members got room upgrades and I didn't? It felt like the hotel wasn't an Accor hotel and has a confused identity

Spacious rooms

トリップアドバイザーの評価 4.0/5

kwan3452 31/12/2020 トリップアドバイザー認証口コミ

First hotel stay since Covid. As expected, hand sanitizers at lobby and lift doors. Lifts limited to a maximum of 2 and as there was only one lift, may be a long wait if the hotel is full. Room was spacious. However I found the shower facilities limited as only a fixed shower head was installed. Prefer shower heads that can be held and directed when needed. A fixed shower is very restrictive. Great service from staff in restaurant. Due to Covid, instead of self serve, staff took your order and brought it to you. Very helpful in meeting our requests for fried eggs instead of the scrambled eggs on order. Limited number of parking spaces. Suggest pre-booking a spot if you are driving.

Trip

トリップアドバイザーの評価 4.0/5

GregV07 Business - 13/12/2020 トリップアドバイザー認証口コミ

Staff were very friendly and helpful in particular the bartender/waiter always made you feel welcome and special ,disappointed the roof top refurbishment is still not complete as this will take the property to 5 star rating

Great hotel and staff but located in the Kings Cross of Adelaide

トリップアドバイザーの評価 4.0/5

jasonC8350GT 20/11/2020 トリップアドバイザー認証口コミ

The hotel and staff were great. However we stayed in the 1 bedroom suites down the end and even with the double glazing, separating glass wall and bedroom door the bass from nighclubs vibrated the room till 2am. Its a great central location, easy to walk to trams, botanic gardens and the mall. However, Id ask for a higher room or one close to the corner, great for adults but the surrounding shops and their store fronts wouldn't be ideal for kids.

This is a nice hotel to stay at

トリップアドバイザーの評価 5.0/5

bjn888 Business - 12/11/2020 トリップアドバイザー認証口コミ

I think this place is a bit under-rated. It has been through some renovations, but even through this has always had clean room, helpful staff and options available for guests. It is well located, has parking and very comfortable.

Comfortable

トリップアドバイザーの評価 4.0/5

RnS864 11/11/2020 トリップアドバイザー認証口コミ

The mattress was so comfortable, best night sleep, i've had for sometime. Location of the hotel is quite central. Staff a polite and friendly. Breakfast a little too limiting on a package, but nice and fresh.

arockford Hotel

トリップアドバイザーの評価 3.0/5

pauljerman Business - 21/01/2020 トリップアドバイザー認証口コミ

My upgrade room air con was not working and when i got to the restaurant there was a couple that had been waiting for quite some time and i had to walk in to alert the team member who was waling around with table clothes.

Paul, Thank you for taking the time to tell us about your experience at the Adelaide Rockford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Very Good Option in Adeliade

トリップアドバイザーの評価 5.0/5

Nisar C C Family - 11/12/2019 トリップアドバイザー認証口コミ

This is a good affordable hotel however like all hotels the rates can vary hugely. It has good sized rooms though fittings in bathroom need refurbishing. There are views from only some rooms so better to book directly speaking to someone at the hotel. It is a bit dull inside and of course the promised renovations are going on and they expect you to have a party on the terrace if you feel dull on the lower floors. It is situated away from the noisy part of Hindley Street. Staff are very courteous and helpful and if you get the one dollar breakfast grab the opportunity but always ask about it as they do not offer you if you don't ask. The breakfast food is excellent. They charge 25 dollars and give you secure covered car parking which is a great facility. Overall it is a very very good hotel so enjoy your stay. Alert: Sometimes there is noise downstairs when heavy trucks come in to do the morning tasks of removing rubbish etc. Need to ask for quiet room.

Thanks for the review. We're pleased you enjoyed your stay - especially the spacious rooms and the service provided by the Rockford team. Thank you for your patience and understanding during renovations. We hope to be able to provide you with state of the art facilities the next time you visit us.

Deluxe king Room

トリップアドバイザーの評価 2.0/5

Ambos C Couples - 11/12/2019 トリップアドバイザー認証口コミ

Stayed thinking up grading to king deluxe would be a nice room. As soon as we walked in there was smear marks all over window , looked outside to 2 big dumpster bins. The bed had white stains on the bottom of the bed and on the runner. The picture in the room was crooked. The bathroom was old and crusty and the chair that was suppose to be white was a very off white color. Was very disappointed , for $200 we paid . !!

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Lovely place to stay!

トリップアドバイザーの評価 5.0/5

bekcam Couples - 10/12/2019 トリップアドバイザー認証口コミ

Clean and very tidy room with a comfortable bed. Friendly service! Room was ready to check in earlier than the estimated time which is always a bonus! Despite being located on Hindley Street, room was very quiet. Would stay with the Rockford Adelaide again.

Thanks for the great review - we're pleased you enjoyed your stay, especially the clean spacious rooms and the service provided by the Rockford team. We look forward to welcoming you again soon.

Under renovation but full price

トリップアドバイザーの評価 3.0/5

AllisonD1415 Business - 06/12/2019 トリップアドバイザー認証口コミ

Place was a mess. Staff seemed apathetic with exception of one lovely bartender. Price should have reflected state of hotel. Location was ok. Breakfast adequate.Room was ok. But mess off putting - website said was due to finish in November. Not up to standard.

Property under renovation currently

トリップアドバイザーの評価 3.0/5

annbO6292TK Business - 18/11/2019 トリップアドバイザー認証口コミ

Stayed in a suite as needed the extra room to allow two people to work. Plenty of space and good kitchenette facilities so would be suitable for a young family to share too. The area round about is a bit seedy. Polite staff. A bit noisy at nighttime.

Thank you for taking the time to share your feedback. We're pleased you enjoyed your stay, especially the spacious suites and the service provided by the Rockford team. Thank you for your patience and understanding during renovations. We hope to be able to provide you with state of the art facilities the next time you visit us.

Under renovation

トリップアドバイザーの評価 3.0/5

Billthnz Couples - 16/10/2019 トリップアドバイザー認証口コミ

Nothing on the booking mentioned that the place was under renovation. Only way of knowing was to check out the main page. I just wanted to book a room as knew hotel so did not see. No pool as example.

Location is ‘interesting’

トリップアドバイザーの評価 3.0/5

Nellycoo Couples - 15/10/2019 トリップアドバイザー認証口コミ

We booked this hotel for an 8 day trip to Adelaide, partially because of its proximity to the centre of the city, and also because some rooms had a spa (husband was playing in the Adelaide Masters Games). What I liked: -Room size -Friendly staff -Water pressure -Opportunity to get ‘bar credit’ by forgoing daily room servicing What I didn’t like: -Location. To get to Rundle Mall, you had to ‘run the gauntlet’; a block of rowdy pubs and strip clubs. -Renovation. Rooms are badly in need of repair (poor paint patch job), old and worn furniture, layers of dust on skirting boards (looks like they haven’t been cleaned for weeks). -Noise. Could clearly hear people in a neighboring room, could hear the water gushing through the pipes when other rooms were having a shower Due to the location, I would not stay here again. Proximity to pubs and strip clubs was not pleasant.

Great restaurant but hotel not four star, sorry.

トリップアドバイザーの評価 3.0/5

Lysenko Couples - 14/10/2019 トリップアドバイザー認証口コミ

The restaurant is great with a nice offering of food and beverages. Renovations at a hotel are always tricky but the hotel is dated and in a slightly "seedy" end of Adelaide. The staff tried hard and were helpful but they operating under a difficult situation with the renovations. The area is noisy and populated with bars, "gentlemen's clubs" and the like so it is not a great location for families. We appreciated our room upgrade and the helpful staff but wouldn't consider this hotel again unless the revamp is really special.

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