SO Sofitel Mauritius 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 788 أراء

SO Sofitel Mauritius - Image 1
SO Sofitel Mauritius - Image 2
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SO Sofitel Mauritius - Image 4

الوصف

خدمات الفندق الإضافية

  • A serene sanctuary in untouched paradise

  • Sumptuous suites and elegant villas

  • Discover tranquillity in our sublime SO SPA

  • Indulge your taste buds in our local culinary experience

  • Experience the Mauritian generosity and art de recevoir

الإقامات المتوفرة لدينا

Take advantage of our Flight + Hotel offers

Discover

موقع الفندق

SO Sofitel Mauritius

Royal Road, Beau Champs
61008 Bel Ombre
موريشيوس

نظام تحديد المواقع العالمي (GPS):-20.509883, 57.435022

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  788 أراء

تقييم TripAdvisor  4.7/5  4,877 أراء

2025 شهادة تميّز

Holiday

ملاحظة Tripadvisor 5.0/5

Climber45098139578 تقييم TripAdvisor المعتمد

Hotel super beautiful, food good, staffs friendly, beach beautiful, garden nice and green. We will come back again. Thank you

Honeymoon

ملاحظة Tripadvisor 4.0/5

Srujana A تقييم TripAdvisor المعتمد

Great property, good location, friendly staff! Sunset at the beach was wonderful! The property is big and quiet, peaceful. ♥️♥️

Dear Valued Guest, Thank you for sharing your memorable experience with us, by discovering the authentic vibe at Sofitel SO Mauritius, an exclusive collection of eco-friendly suites, architecture by Lek Bunnag and interior design by Kenzo Takada. We appreciate your kind words about our property and the experiences you enjoyed during your honeymoon. We strive to make all guests feel valued and our goal is to offer convenience and comfort to all our guests to discover peace, intimacy in flora and fauna. We are delighted to hear that you found our property beautiful and enjoyed the hospitality provided by our team. We can't wait to welcome you back for more incredible memories. Sincerely, Sofitel SO Mauritius Team

Very Good

ملاحظة Tripadvisor 5.0/5

Relax16585156332 تقييم TripAdvisor المعتمد

SO Sofitel gave us the true mauritian experience, without even stepping out of the property we were able to experience great leisure here. Kuddos to the amazing staff, good vegetarian Indian food (which is very hard to find here in Mauritius) etc.

Dear Valued Guest, Thank you for sharing your memorable experience with us, by discovering the authentic vibe at Sofitel SO Mauritius, an exclusive collection of eco-friendly suites, architecture by Lek Bunnag and interior design by Kenzo Takada. We strive to make all guests feel valued and our goal is to offer convenience and comfort to all our guests to discover peace, intimacy in flora and fauna. Relish French know-how and Mauritian charm with refined gastronomy. We are delighted that you enjoyed the authentic Mauritian experience and appreciated our dedicated staff and vegetarian Indian cuisine. Your kind words motivate us to continue providing memorable moments for our guests. We are delighted to hear that you found our resort relaxing, enjoyed the beautiful location, your recommendation means a lot to us. It was a pleasure hosting you among us, and we can't wait to welcome you back for more incredible memories. Sincerely, Sofitel SO Mauritius Team

Not 5-star: serious safety issues and no promised refund

ملاحظة Tripadvisor 1.0/5

Manal S تقييم TripAdvisor المعتمد

We booked expecting a 5-star family stay. Instead we experienced serious safety and service failures: Electrical hazard: exposed wire in a socket. I was shocked, reported it immediately; maintenance never fixed it. Two days later my wife was shocked too. Broken glass left near children: a glass broke in the restaurant; staff did not clean it for ~20 minutes despite repeated warnings, until a staff member got injured. Buggy transport delays: the property layout forces you to wait for a buggy; we often waited ~20 minutes at the entrance with small children. Car rental arranged via hotel: vehicle supplied had a broken headlight, discovered at night while driving. Refund not honored: we left early after 4 days; the hotel agreed to refund the unused nights within 2 weeks. It has been 4 weeks and nothing has been refunded.

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay at SO Sofitel Mauritius. We are sincerely sorry to learn about the concerns you encountered during your visit, particularly regarding the safety issues and service delays. Your experience with the exposed wiring and the broken glass is unacceptable, and we will review our maintenance and cleaning protocols with concern department to ensure that such incidents are addressed more effectively in the future. We understand the inconvenience caused by the buggy transport delays and appreciate your patience in this matter. Additionally, we regret to hear about the condition of the vehicle arranged through our services. Your comments regarding the car rental will be relayed to our team to ensure better quality control. Regarding your refund inquiry, we take such matters seriously and will investigate this further to ensure proper follow-up. Thank you for your understanding as we look into these issues, and we hope for the opportunity to welcome you back for a more enjoyable experience in the future. Sincerely, Sofitel SO Mauritius Team

Wonderful and memorable stay with my family. Calm atmosphere, good food and great hospitality

ملاحظة Tripadvisor 5.0/5

Nushrat S تقييم TripAdvisor المعتمد

An emotional thank you to Mr Raj, of So Sofitel Bel Ombre, due to your very great hospitality. Your generosity, professionalism, and consideration, in particular, to our son, made our stay an unforgettable one. Your kind advice and true courtesy were valued greatly. You are an asset of the hotel. Merci infiniment! Thank you with all my heart to Mr Rajiv at So Sofitel Bel Ombre on your exceptional hospitality. Your hospitality, listening skills, and sincere kindness, in particular, to our son, made each visit to the restaurant and bar a pleasure. You are a service and human being of the best. We highly appreciate your graceful presence. Merci beaucoup! Dear Mr. Didier Zuel, I would like to thank you very much on your kind welcome and considerate service at So Sofitel during our visit. We really enjoyed your gracious manner, informative guidance and modest professionalism. It was a pleasure meeting you. Last but not least, I would like to thank all the staff at So Sofitel Hotel..

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 135 أراء 3.7/10 مستوى النظافة
  • 99 أراء 5.7/10 حمام سباحة

مشغّل بواسطة Trustyou

منشآتنا الأخرى القريبة

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