Grand Mercure Shanghai Hongqiao 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.8/5 201 أراء

Grand Mercure Shanghai Hongqiao - Image 1
Grand Mercure Shanghai Hongqiao - Image 2
Grand Mercure Shanghai Hongqiao - Image 3
Grand Mercure Shanghai Hongqiao - Image 4
369 Xian Xia Road, 200336 SHANGHAI, China

الوصف

خدمات الفندق الإضافية

  • Close to National Exhibition and Convention Centre, Hongqiao Airport

  • Sitting in the heart of Hongqiao CBD with easy access to city center

  • Free broadband internet and WIFI throughout the hotel

  • Electronic toilet seats in all rooms

  • New Executive Rooms with extensive benefits, i.e. breakfast, cocktails, etc.

الإقامات المتوفرة لدينا

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موقع الفندق

Grand Mercure Shanghai Hongqiao

369 Xian Xia Road
200336 SHANGHAI
China

نظام تحديد المواقع العالمي (GPS):31.205961, 121.396887

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • مطعم
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

L'ATRIUM RESTAURANT

Located on level two, L'Atrium is a graceful and cozy restaurant providing a fine dining selection including international breakfast fare, themed buffets, and French infusion à la carte services.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.8/5  201 أراء

تقييم TripAdvisor  4.0/5  984 أراء

Poor service and illicit massage

ملاحظة Tripadvisor 2.0/5

rogerfoo7 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Terrible customer service. I was having a hectic day and decided to ask for a massage. The masseuse is insistence of me taking up the “extra” massage at additional of 2000CNY even though I politely declined/ overpriced massage and bad service

Dear Roger, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. The massage service belongs to the 3rd party and we have alarmed them seriously. Please rest assured that we will prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Grand Mercure Shanghai Hongqiao

Old property not well maintained

ملاحظة Tripadvisor 3.0/5

Wjiann85 Friends getaway - تقييم TripAdvisor المعتمد

Old property and doesn’t live up to an international hotel chain. Bathroom condition is bad, shower screen not well concealed, not enough hooks, hard to control water temp.

Dear Wjiann85, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Grand Mercure Shanghai Hongqiao

Confortable

ملاحظة Tripadvisor 5.0/5

Sandy F تقييم TripAdvisor المعتمد

very satisfied with my stay, the room is very clean, there is washing machine , induction cooker, safe box, the balcony door needs find staff to open, breakfast is also very rich, it’s buffet, the gym is self-service, the staff is very nice, I will come back

Dear K7105ATsandyf, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grand Mercure Shanghai Hongqiao

great stay!

ملاحظة Tripadvisor 5.0/5

qian w تقييم TripAdvisor المعتمد

We stayed here for family vocation.Great location. Traffic is very convinently. The room is very nice and big!Very clean and comfortable. Everything was spotless clean. The Bed is very big!And has everything we need.Great stay here. Very relaxing setting!

Dear 858qianw, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grand Mercure Shanghai Hongqiao

super nice hotel with great stay experience

ملاحظة Tripadvisor 5.0/5

ansonwangtao تقييم TripAdvisor المعتمد

I stayed again at this hotel during the national holiday of China. I was super nice experience during the stay. the rooms was bright, clean and make me comfortable. delicious food at restaurant. all the staff are friendly. the located in Hongqiao CBD with easy access to subway station. there also have many mall and restaurant around. great choice for city walk. I am really enjoy and definitely will come back again

Dear Anson, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Grand Mercure Shanghai Hongqiao

بالاشتراك مع TripAdvisor

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