Friendly crew, Nice Bophut Beach front View. Thumbs up all alacart menu at taste restaurant. Khun Jeab at Reception was helpful during our stay including assist airport pickup , or Q&A during pandemic stay.
Dear StephanieSuni, Thank you very much for positive feedback and kind compliments. It is a pleasure to read that you enjoyed our delicious TASTE restaurant menu. I will also share your comments with Khun Jeab, our Front Office Supervisor and the rest of the team. This will serve as an encouragement to our entire friendly team of staff. Thank you for choosing our hotel, we look forward to welcoming you back in the future. Warm Regards, Kirill M.
Basic hotel with a weak service. Rude receptionists. It took really long time during check in and check out. Personnel couldn't answer on easy questions regarding payment. Breakfast is ok. Nevertheless good territory, ok rooms, not too much people on the beach.
Dear Camper63450069342, Thank you for taking the time to share your experience. It is a pleasure to read that you enjoyed our beautiful hotel grounds & breakfast offering. Please accept my apologies for the unfortunate issues in check in & check out procedure. Your feedback was shared with our team to ensure that our service remains friendly & professional. Thank you for your constructive feedback, we look forward to welcoming you back in the near future. Warm Regards, Kirill M.