Customer review rating 3.9/5 1,004 reviews
ALLSAFE approved hotel
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located near the airport, embassies, international organizations and ministries
Hotel located 10 minutes from the city center and business district
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 12h00
Check out up to 12h00
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
100% genuine reviews from our guestsFind out more
Good stay, with overall caring staff.
Eric O. Business - 27/03/2021 Confirmed reviews ALL
Room is small but clean. Bed is comfortable. Breakfast buffet offers rather good value for money. Frontline staff is overall caring and attentive.
Mwafaq A. Business - 12/03/2021 Confirmed reviews ALL
The stay was Ok but the customer service was very bad, to be honest. They never pick up the phone if they do it is a miracle. Second, the Breakfast buffet was not to a standard no variety, to be honest especially for people that are vegetarian or pescatarian.
Mr A. H. Solo - 05/02/2021 Confirmed reviews ALL
I had issue with one of the female receptionist, who accused me that I didn’t pay for my stay.... which was proven wrong at the end of the day... I had to miss my flight and got another place to spend the night.... I can’t remember her name but she’s the most senior in age among them..
Well located, calm
Anonymous Solo - 16/01/2021 Confirmed reviews ALL
I honestly think that there is improvement need in the rooms at Ibis Cotonou. After washing hands, I could still water stagnant for hours. The size of the room perhaps depended on my choice. I was in a room with obstructed water pipe. The TV was small and outdated in my opinion. No cup or bowl to drink even water. There was a broken small plastic bowl which was not usable. I thought it was going to be replaced but it was not until I left. In a nutshell, it is not the ibis hotels in which I used to stay in Abidjan or Accra or US.
A. D. K. Business - 25/12/2020 Confirmed reviews ALL
One of the disappointing experience never faced in Accor chain
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At 90 m