ノボテルスイーツ モール アベニュー ドバイ 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,545 件のレビュー

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説明

ホテルのその他の情報

  • 屋上プール

  • 24 時間営業のフィットネスセンター

  • モール オブ ジ エミレーツおよびメトロ駅から徒歩数分

  • 無料 WiFi、専用の屋内駐車場

  • ビーチへの無料シャトルサービスをご利用いただけます。ご利用規約が適用されます。

当ホテルの客室

ホテル所在地

ノボテルスイーツ モール アベニュー ドバイ

2A Street, Opposite Mall of the Emirates, P.O. Box 283825
ドバイ
アラブ首長国連邦

GPS:25.116528, 55.196111

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • ルームサービス

DELI BOUTIQUE

レストラン「デリブティック」で、風味豊かな料理のシンプルな魅力をご堪能ください。質の高い軽食、個別に調理するお食事、種類豊富なおいしいデザートやスイーツを各種お選びいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,545 件のレビュー

トリップアドバイザーの評価  4.4/5  3,858 件のレビュー

2025エクセレンス認証

Very Disappointing Accomodation

トリップアドバイザーの評価 2.0/5

APVCmember トリップアドバイザー認証口コミ

Only booked for our first night’s stay before relocating to the Palm. After reading so many positive reviews, I had high expectations for this property. Location, central and easy access to Mall of the Emirates. We booked a Family Suite and were shocked at the poor state of the room. Very tired, older style accommodation, furniture extremely knocked about, scratched and damaged. Dirt and dust on all skirting boards and some furniture surfaces. Very old carpet in our first room. Staff very obliging and did move us to a ‘better’ room after finding someone’s nail clippings on the carpet but apart from new timber laminate flooring the state of the room was identical. Queen bed extremely firm. Sofa bed made up with no top sheet (only bottom sheet & blanket) and side of pull out mattress broken. Bathrooms cramped and in need of a deep clean or renovation. Honestly the only thing this property has going for it is its staff. A lot of money needs to be injected into completely renovating the rooms to a 4 star standard. And for $430 Aud for a night I expected better. Look elsewhere for a better deal in a more modern/updated property.

Dear Valued guest, thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Wonderful stay highly recommended

トリップアドバイザーの評価 5.0/5

Simo I トリップアドバイザー認証口コミ

Wonderful stay – highly recommended I had a great stay at Novo Hotel Suites near Mall of the Emirates. The hotel is very clean, comfortable, and well maintained, and the atmosphere feels welcoming and calm. The food was absolutely amazing, fresh and delicious, and truly exceeded my expectations. I have to express my gratitude to the amazing staff in the restaurant. A special thank you to Madam Najla — she is wonderful, professional, and clearly very passionate about her work. The staff downstairs/front desk were extremely kind, enthusiastic, and highly professional. They made everything easy and pleasant from check-in to daily requests. Housekeeping deserves special praise, especially Narayan, who cleans very thoroughly, pays great attention to detail, and genuinely cares about guest comfort. His work made a big difference in my stay and of course a big thanks to the house keeping supervisor Manikantha who made everything easier for us. I truly loved the high standards of cleanliness, the rules, and the organization of the hotel. Overall, it was a very positive experience, and I would definitely stay here again and recommend it to others.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager NOVOTEL SUITES & IBIS Mall Avenue Dubai

Great hotel, awsome location and amazing staff

トリップアドバイザーの評価 5.0/5

Mostafa S トリップアドバイザー認証口コミ

I have to express my gratitude to the amazing staff in the resturant, specially Mrs Naglaa for her great kindness and humblness. It is rare to find such kind personality and top very professional. Seccial thanks as well to Mr Dadar and Mr Nahib and Mrs Mariam for their great support and friendlness. Me and my family appreciate the amazing hospitality here.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager NOVOTEL SUITES & IBIS Mall Avenue Dubai

Making you feel like Home never felt better far from where you’re from. Thank you so much Novotel all the staff ♥️🎄

トリップアドバイザーの評価 5.0/5

sergio p トリップアドバイザー認証口コミ

I’ve been staying at the Novotel suites in Dubai for over two years. They have become like family, wonderful people incredible staff, and very caring for my needs very much appreciated. Feels like family.♥️

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager NOVOTEL SUITES & IBIS Mall Avenue Dubai

Great

トリップアドバイザーの評価 5.0/5

MAGED S トリップアドバイザー認証口コミ

Great staff and location best value. And friendly people all times , I spend four or five stays there , i feel relaxed here at this hotel

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati General Manager NOVOTEL SUITES & IBIS Mall Avenue Dubai

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,420 件のレビュー 7.8/10 客室
  • 2,743 件のレビュー 9.4/10 サービス
  • 23 件のレビュー 7.7/10 インターネット
  • 708 件のレビュー 8/10 清潔さ
  • 549 件のレビュー 7.7/10 朝食
  • 307 件のレビュー 8.2/10 雰囲気
  • 7 件のレビュー 10/10 持続可能性

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