お客さまの声 4.3/5 8,129 件のレビュー
無料 Wi-Fi、専用の屋内駐車場、24 時間営業のフィットネスセンター
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Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.
Worst Experience at Novotel Suites
Karim O Business - 02/10/2021 トリップアドバイザー認証口コミ
Dilapidated rooms and facilities. Staff were slow to respond to my requests, specifically Room Service was quite poor. and unhelpful Housekeeping came to clean the room one day at 5:30pm. F&B have become sub-standard, my breakfast coffee which I used to enjoy has become undrinkable.
Departure23532590499 28/09/2021 トリップアドバイザー認証口コミ
This property became our second home in Dubai, you will not regret staying in it. The location is amazing, near to everything you need, (Mall of the Emirates, pharmacy, small shops, etc.) The rooms are very clean and the housekeeping is ready to serve you anytime you need something from them. If you are a member of the Accor club take advantage of it as you will be having a discount on the buffet lunch and dinner, the F&B team will amaze you with their professional friendly service, the F&B manager will be always around checking after each guest. You have kids, just take them to the swimming pool, they will love it and enjoy each moment there. I highly recommend the Novotel Suites Dubai Mall of the Emirates.
One of the worst stay
SUBRAMANIAN K Business - 20/09/2021 トリップアドバイザー認証口コミ
Out of all the properties i have stayed in accor i would rate this has the worst. 12 Sept on sunday i order ed Grilled Norwegian Salmon in Deli restaurant the fish was not grilled properly had a bad food posioning and went to the nearby hospital for treatment. Came back and slipped in the shower cubicle becos of the smaller cubicle had four stitiches in the groin, the AHU in the bathroom was leaking becos of which AC was not switched on. Wehn i complained about this the GM says sorry and your stay for the last day will be waived and lunch will be given to you free. Stayed in the property from Sept11-17 i would not recommend anybody this property. Very arrogant and the check in person Ms.IREKLIN is an arrogant female who thinks she is the boss of the hotel.
108itsme 08/09/2021 トリップアドバイザー認証口コミ
We stayed at the Novotel suites for this weekend. We booked a family suite. The room was good for us. The hotel is very conveniently located, walking distance from MOE. The stay was good and most of the staff we interacted with was very helpfull. Must mention the receptionist Rana, He was amazing. TV in the room was missing out on basic connectivity options such as a Chromecast. It only offered HDMI. Wifi in the public areas needs a stability and strength.
Nordean_25 11/08/2021 トリップアドバイザー認証口コミ
It was an excellent hotel with a great service with very skilled and professional members of staff. The location of the hotel is good. It’s close to the Mall of the Emirates and close to the tube station as well.