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ホテル ノボテルドバイアルバルシャ 4 つ星

お客さまの声 4.3/5 10,866 件のレビュー

ALLSAFE認証ホテル

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ノボテルドバイアルバルシャ
地図で見る
+ 29 サービス

ホテルのその他の情報

  • 無料Wi-Fi全館完備

  • インバランススパ by ノボテルと屋外プール

  • 近隣のモールやビーチへの無料シャトルを毎日運行

  • 最先端の設備を備えた10室のミーティングルーム

  • 地下鉄マシュリク駅へは徒歩圏内

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル館内および周辺のサービス

チェックインは14h00からです

チェックアウトは12h00です

有料サービス

サービス情報とお役立ち情報
  • オンラインチェックイン
  • Wi-Fi/インターネットアクセス
  • 駐車場
  • お身体の不自由なお客さまのためのバリアフリー
  • お子様向けサービス
  • エアコン
  • 空港シャトルバス 有料サービス
  • ホテルスタッフが応対可能な言語
  • フロントデスクは24時間対応しています
  • ランドリーサービス
  • ブティック/ショッピング
  • ポーター
  • コンシェルジュ
レジャーとアクティビティ
  • 屋外の温水プール
  • フィットネスセンター
  • 快適なご滞在
  • お子様向けサービス
  • ゴルフ (周辺)
  • 屋外テニスコート (周辺) 有料サービス
  • ビーチとウォータースポーツ
  • その他のスポーツアクティビティ
  • スキー
ケータリング
  • 朝食 有料サービス
  • レストラン2軒
  • バー2軒
  • ルームサービス
ビジネスサービス
  • 会議室11室
  • Web コーナー(Mac)
  • ビジネスセンター
  • コピー/印刷サービス利用可能

ホテル所在地

ノボテルドバイアルバルシャ

地下鉄マシュリク駅の反対側
Sheikh Zayed Road Barsha 1
POB 450011 ドバイ
アラブ首長国連邦

電話番号: +97143049000

ファックス: (+971)4/3049100

チェックインは14h00からです

チェックアウトは12h00です

  • DUBAI METRO :  RED Sharaf DG

  • 飛行機で

    AL MARKTOUM (DWC) 41km / 25.48 マイル

  • 飛行機で

    DUBAI INT (DXB) 30km / 18.64 マイル

  • 飛行機で

    DUBAI INTERNATIONAL AIRPORT 24km / 14.91 マイル - シャトルバス有料

  • 飛行機で

    DUBIA INTL AIRPORT 22km / 13.67 マイル - シャトルバス有料

GPS:25.112416, 55.188687

当ホテルの客室

広々としたスペースとモダンなデザイン、柔軟性の高いノボテルの客室は、お客様の真の生活空間として、あらゆるニーズに対応いたします。 357室の客室、19室のスイート、89室の設備が充実したスイートをご用意しております。16歳未満のお子様2名様が保護者の方と同室に宿泊される場合、お子様のご宿泊料金は無料になります。

レストランとバー

CAFÉ JAVA

お料理の種類: フランス料理

新鮮なフランスのペストリー、ベーグル、ラップ、サンドイッチ、サラダを提供する美しいカフェです。特製コーヒー、紅茶、フレッシュジュース、スムージーなど、特選ドリンクをお楽しみください。

365 ALL DAY DINING

お料理の種類: 多国籍料理

Breakfast:Weekdays: Sunday, Monday, Tuesday, Wednesday, Thursday 6am to 10:30 am Weekends: Friday, Saturday 6 am to 11 am

DECK SE7EN

7階からシェイクザイード通りとジュメイラを見渡すプールサイドバーは、まさに都会のオアシス。魅力的なカリビアンスタイルのお食事やトロピカルカクテルをお楽しみください。

非契約写真

  • 月曜日 閉まっている
  • 火曜日 閉まっている
  • 水曜日 閉まっている
  • 木曜日 閉まっている
  • 金曜日 閉まっている
  • 土曜日 閉まっている
  • 日曜日 閉まっている

BUBBLES BAR

アルバルシャ有数のシックで洗練されたラウンジバーの雰囲気をお楽しみください。バー「バブルズバー」は、パリのラウンジをイメージしたコンテンポラリースタイルのバーです。豪華な内装が施された店内で、特製カクテルやモクテルをお召し上がりいただけます。正午から深夜過ぎまで営業しております。

非契約写真

  • 月曜日 閉まっている
  • 火曜日 閉まっている
  • 水曜日 閉まっている
  • 木曜日 閉まっている
  • 金曜日 閉まっている
  • 土曜日 閉まっている
  • 日曜日 閉まっている

ミーティングとイベント

会議室

  • 会議室の数:11

  • 最大サイズ:240 m²

  • 最大ご利用人数:250 人

  • パーティの最大ご利用人数:198 人

詳細

お客さまの口コミ
ノボテルドバイアルバルシャ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.3/5

10,866 件のレビュー

トリップアドバイザーの評価 4.5/5

2,829 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

MM

トリップアドバイザーの評価 4.0/5

483mohammed 11/09/2021 トリップアドバイザー認証口コミ

I love this property always and I’m leaving since its newly built is the time the management have to think now to update the hotel as the carpet is really poor quality and showers needs re-grouting on tiles otherwise everything else is superb

Dear Mohammed, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to complete the survey. I am pleased to hear that we have met your expectations and thank you for sharing with us your feedback on the upgrades. The management team are regularly assessing the state of our property and definitely working on upgrading in the near future. I really appreciate your taking the time to share your feedback and I hope that you will consider us again in your future accommodation needs. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Total Customer Satisfaction

トリップアドバイザーの評価 5.0/5

sam20202020 Business - 18/08/2021 トリップアドバイザー認証口コミ

Had good long stay at Novotel Al Barsha and was impressed with the support provided from checkin desk (Anna, Bea, Sherry, Joyce, etc) including Sr. Mgmt (Mr.Hassan) to cafe Java staff (Ms.Rosalyn) as well housekeeping staff and maintenance, where all provided their best to make my stay pleasant.. To all keep up the excellent work exerted.. highly recommend this hotel due to its location as well close proximity to MOE mall, metro and highly reputable private hospitals…

Dear Sam, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that you enjoyed your stay with us. I will share your comments with our front office team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dan Sebastian Mantoiu Hotel Manager

Novotel Dubai Al Barsha

トリップアドバイザーの評価 5.0/5

leesoonhoe Business - 24/03/2021 トリップアドバイザー認証口コミ

Good Stay at Novotel Dubai Al Barsha, location is one of its best surrounded with places those you keen to go. Amenities are just around the corner, you will find its really ease for your stays. Overall satisfied!

Dear Leesoonhoe, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am pleased to hear that we have met your expectations and look forward to welcoming you again in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Wonderfull place

トリップアドバイザーの評価 5.0/5

Ana H Family - 10/03/2021 トリップアドバイザー認証口コミ

If you're looking for an hotel who takes care of you like if you were their family, you are at the right place! All employees of whom we were in touch with, meaning, at the Reception, Security, Cleaning and Breakfast were just perfect! They were there to us all the time, speacially to our children! And, of course, we have not only to thank them all for their service, but we should also give a big thank you to Dieudonné, who really maked us felt like home! It's people like you all that will make our world great again!

Dear Ana, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is a pleasure to receive your positive feedback. I will share your comments with our team. I am confident that your feedback will be an encouragement to all of our associates as we continually improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. With much appreciation, Dinara Rafikova Hotel In-Charge

Amazing first stay

トリップアドバイザーの評価 5.0/5

SimpLyCris 18/02/2021 トリップアドバイザー認証口コミ

This is my first time in this hotel but i really like it. Rooms was so clean and comfortable. Thanks to Ms. Joyce from reception, she gave the welcome drink voucher to my partner which has not been given upon checking in. Breakfast restaurant as well was superb! lots of selection and staff are very approachable. Thank you Novotel Team, we will surely be back.

Dear Chris, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you and your partner again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

5 star service

トリップアドバイザーの評価 5.0/5

jalip_explorer 15/02/2021 トリップアドバイザー認証口コミ

Our family vacation was perfect from the moment we arrived until we departed & honestly we didn't want to leave. Robin ( reservations) assisted us with hotel reservations, Ayesha welcomed us for checkin , very smooth process with early checkin at 13:30.we booked a junior suite & were very kindly upgraded to executive suite as we wanted to be facing Sheikh Zayed highway. Thank you housekeeping for amazing service of rooms & ALL SAFE covid standards. Breakfast was exceptional & staff are top notch with personalised service for each guest. Harriet & Sumesh welcomed us everyday as my son ( 2 years old ) walked into the restaurant by himself followed by me & wife. We were always greeted with a big smile & heartily service. My son got very attached to Joyti as she served us every day along with colleague Madhu. Breakfast has a variety of options & live cooking station. Mr Amr at the concerige was very kind & helpful  in guiding us for leisure activities & places to visit in dubai. We booked our day desert safari family excursion with Ahmed based in hotel lobby from Desert Gate tours. Amazing experience & definitely a must when visiting dubai. As we departed the hotel after 5 days we were met by Sherry & Ayesha ( she checked us in on arrival) , it had to be Ayesha seeing us off as she welcomed my family to Novotel on our arrival. I have stayed on plenty occasions prior so it was rightly so that I brought my family along to experience the exceptional heart to heart service delivered by staff. Thank you all & apologies if I missed someone to mention, will definitely be coming back for more soon. Keep up the momentum. Love from Khalid' family

Dear Khalid Family, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It was a pleasure having you with us and I am glad to hear that your family enjoyed staying with us, I am sure your kind words will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you and your lovely again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

Good

トリップアドバイザーの評価 3.0/5

Basilelsakka 06/02/2021 トリップアドバイザー認証口コミ

Location is very good and near to emirates mall , food and beverage is perfect and helpful , breakfast was delicious, Housekeeping was excellent and thanks for your service , bed was very comfortable , spa team was very nice.

Dear Basilelsakka, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. I am glad to hear we met your expectations and we look forward to welcome you again soon. Sincerely, Dinara Rafikova Hotel In-Charge

Great Customer Service and Value for Money

トリップアドバイザーの評価 4.0/5

Firas982 19/01/2021 トリップアドバイザー認証口コミ

The hotel surrounded with different kind of restaurants, shops, cafes and supermarkets. Mall of the Emirates is 15 min walking distance and the metro station is 3 minutes away by walking. The room sizes are good. The furniture is little bit tired but serves the purpose. The only issue we faced was poor pillows, all the pillows in the hotel are uncomfortable. The front desk employees are super friendly and helpful.

Dear Firas, Thank you for taking the time to share your recent experience at Novotel Dubai Al Barsha. We are glad to hear that you were generally satisfied with your stay. Unfortunately, it seems that we did not meet all your expectations. We will look into the condition of our pillows and replace them if necessary. Your feedback is very valuable to us as we work to be better each and every day. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dinara Rafikova Hotel In-Charge

Good stay but not very good experience being an Accor member with its benefits

トリップアドバイザーの評価 3.0/5

Binesh S 11/01/2021 トリップアドバイザー認証口コミ

Reception staff need a lot of improvement, lack of knowledge especially Mohamed. Excellent response by the duty Manager Vishwanath to handle unhappy guests. I am not sure if I should continue with Accor membership.

Dear Binesh, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. There are special privileges such as a dedicated line to Platinum guest members. However our front desk at the time was assisting other guests. I am relieved to know that Vishwanath was able to accommodate you right away. I can assure you being a member of our loyalty programme can provide you a range of great benefits. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Dinara Rafikova Hotel In-Charge

Peaceful Stay

トリップアドバイザーの評価 5.0/5

AkashG089 01/01/2021 トリップアドバイザー認証口コミ

stayed there for 16days.... was having delightful experience.... staff and cleaning members were coperative and helpful. One suggestion- if someone staying in 1Bedroom suite he can pay for Local and ISD calls, please keep the phone facility unlocked, heared little weird.

Dear Akash, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations and we really appreciate your suggestion regarding the telephone call access. Our operator is available 24/7 to assist you in connecting your call to anywhere you wish. Thank you again for sharing your experience and we hope to welcome you back again soon. With much appreciation, Dinara Rafikova Hotel In-Charge

My recent stay

トリップアドバイザーの評価 3.0/5

cbirdinc Business - 27/12/2020 トリップアドバイザー認証口コミ

I traveled to Dubai, UAE during december 2020. I found the hotel more run down since COVID 19 started in early February / March 2020. Lot's of staff and amenitiies were not available (e.g. valet parking) due to the existing situation.

Dear Cbirdinc, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We do have limited services offered due to Covid-19 as our priority is to keep our guests safe by strictly complying with the safety protocol by the Dubai Municipality. However, our room amenities such as disposable slippers and dental kits are available upon request at anytime during your stay. We appreciate your time in sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Dinara Rafikova Hotel In-Charge

FANTASTIC HOTEL - EXCELLENT STAFF

トリップアドバイザーの評価 5.0/5

monty2711 25/10/2020 トリップアドバイザー認証口コミ

Having stayed at this hotel on numerous occassions we have always found the service exceptional and the staff are a real credit to the Accor Group who own this hotel. Ideally located just off Sheikh Zayed Road, the main highway in Dubai it offers easy access to road transport and rail transport using the unique service of the Dubai Metro which is located very close to the hotel and easily reachable within a 10 minute walk. The hotel is also very close to the Mall of the Emirates where the famous Ski Dubai is situated along with many shops including Marks & Spencer as well as a whole host of restaurants, cafes and more. Highly recommend ths hotel for any kind of stay.

Dear Monty, Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your feedback. I am pleased to hear we met your expectations and that you enjoyed your time in Dubai. Our hotel is indeed accessible to Mall of the Emirates and of course the metro station. We really appreciate your time in sharing your feedback and we are grateful for your recommendation. The team and I hope to welcome you again on your next visit to Dubai. Sincerely, Dinara Rafikova Hotel In-Charge

Check in Service

トリップアドバイザーの評価 4.0/5

islammohammedthabet 25/08/2020 トリップアドバイザー認証口コミ

taking longer than usual, but overall welcoming services was nice. the hotel was fine with very reasonable prices in this location, was nice experience , we prefer this hotel to come again for short trips

Dear Islam, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear we met your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcome you soon. With much appreciation, Julia Schamne Hotel Manager

Novotel Dubai Al Barsha

トリップアドバイザーの評価 3.0/5

ahmed a Business - 24/07/2020 トリップアドバイザー認証口コミ

i have visited this hotel in the month of July 2020 (during Covid-19) for business purposes. the hotel was following "ALL SAFE" policy applied by ACCOR, so there was no valet parking however self parking was available at the basement level. check in process was quick and easy and my room was already available at the time of arrival. all safety precautions were taken at the reception at the time of check in such as temperature check for guests, floor markings for social distance and the availability of sanitizers all over the place. room furniture is old and not in a vary good condition such as stains and markings on the wooden doors. the windows are not clean from outside. apparently the facade cleaning is not done on a regular basis. room amenities were available at the time i entered the room. as part of ALL SAFE initiative, there was no magazines nor menus in room however you can scan the QR code to have in-room dinning menu on the mobile. this hotel has only one restaurant and one small cafe, however there is another restaurant in the ground floor which doesn't belong to ACCOR but it is serving great steaks called "swiss butter" it is a must try if you are visiting this hotel. there is a GYM, and two pools in the hotel but one of them was not working at the time i have visited the hotel.

Dear Ahmed, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I really appreciate your time in sharing your experience, and we hope to welcome you again soon. With much appreciation, Julia Schamne Hotel Manager

A FANTASTIC HOTEL

トリップアドバイザーの評価 5.0/5

monty2711 Business - 25/06/2020 トリップアドバイザー認証口コミ

Novotel Al Barsha is not only a fantastic hotel in it's own right, it has an amazing location as well. Ideal for the Metro, Shopping Malls and the rooms are all excellent. Even with the current situation with COVID-19 the high level of cleanliness throughout the hotel is astounding, room service is impeccable and the staff are INCREDIBLE! I cannot recommend this hotel highly enough and all the staff.

Dear Monty, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. I am glad to hear that you enjoyed your stay with us and we really appreciate your recommendation. I am sure the team will be delighted to hear your kind words. Thank you again for sharing your experience and we look forward to welcome you again soon. With much appreciation, Julia Schamne Hotel Manager

Extraordinary

トリップアドバイザーの評価 5.0/5

harbadham Business - 25/06/2020 トリップアドバイザー認証口コミ

All of the Stuff are extremely nice and Professional. I believe this hotel is more than 4 stars. I will definitely come back for a long stay. Thank you for Ahmed, Aisha, Gohar, room/dining services Stuff and the security team. Pleasure meeting you all.

Dear Harbadham, Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review. It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. With much appreciation, Julia Schamne Hotel Manager

近くに大きなモール 清潔感 朝食

お客さまの声 4.0/5

Tomoko ご友人 - 19/03/2020 確認済みレビュー すべて

あとはベットが大きかったら問題なし10です!

Tomoko N. 様 この度は、Novotel Dubai Al Barsha でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Julia Schamne Hotel Manager

Bedding

トリップアドバイザーの評価 3.0/5

saeedkalantarian Business - 18/02/2020 トリップアドバイザー認証口コミ

Uncomfortable bed and pillows. Very hard mattress and extremely puffy pillows.I found it very difficult to have a good sleep which was important as I had a very busy and tiring day. I hope it will be better next time.

Dear Saeed, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We will inspect the condition of our bedding and resolve the matter. We appreciate sharing your time in sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Julia Schamne Hotel Manager
お客さまの声 3.5/5

匿名 ファミリー - 26/01/2020 確認済みレビュー すべて

2年間の長期ベースでの滞在に感じた改善点は下記。 1.全体として部屋の空気の流れに設計として難あり。臭気が籠る。窓を開けられないのであれば、部屋の換気機能の改善必要。一つのトイレの臭気は入居当初から対応をお願いしたが結局改善されず。 2.ピーク期と閑散期で清掃スタッフの人数に変わりがないのか、ピーク期の清掃が大変そう。従業員フレンドリーという点も考えるべきかと。 3.ホテルスタッフの対応は総じてフレンドリーにて問題無し。

There was hard vibration from the water pump which totally made headache for 3 nights room 2404

トリップアドバイザーの評価 3.0/5

walidalsayed Business - 12/01/2020 トリップアドバイザー認証口コミ

It was repeated every night and the pillows too hard it wasn't smooth and TV remote control was not for the same TV room i hade to change it twice really it was not comfortable stay at all i wished to enjoy but didnt

Dear Walid, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry to hear that we did not meet your expectations and I apologise for the inconvenience you experienced during your stay. Your feedback was discussed during our briefing and our team will take appropriate measure to address the points you mentioned and to avoid such situations from happening again. We appreciate sharing your time in sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. With much appreciation, Julia Schamne Hotel Manager

最新の20口コミ

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