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ホテル イビスドバイモールオブザエミレーツ 3 つ星

お客さまの声 4.2/5 6,393 件のレビュー

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イビスドバイモールオブザエミレーツ
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+ 20 サービス

ホテルのその他の情報

  • モールオブザエミレーツから徒歩数分

  • 無料 Wi-Fi、専用屋内駐車場

  • 専用屋内駐車場

  • アルバルシャのビジネスおよびレジャー地区の中心部に位置しています。

  • 地下鉄駅から徒歩数分

ホテル所在地

イビスドバイモールオブザエミレーツ

2 A Street
Opposite Mall of the Emirates
P.O Box 283825
283825 ドバイ
アラブ首長国連邦

電話番号: +97143823000

ファックス: (+971)4/3823001

チェックインは14h00からです

チェックアウトは12h00です

  • Dubai Metro :  Red Mall of the Emirates

  • 飛行機で

    DUBAI INTL AIRPORT 20km / 12.43 マイル

GPS:25.116528, 55.196111

ホテルサービス

AMICI

Amici Restaurant is located next to the lobby of the hotel. Guests can enjoy international cuisine in a contemporary setting at an affordable price. Early risers start from 4:00 am till 6:30 am and late risers start from 10:00 am till 12:00 noon.

ホテル館内および周辺のサービス

チェックインはからです - チェックアウトはです

概要

  • 駐車場
  • レストラン
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • 朝食
  • バー
  • 会議室
ケータリングサービス
  • レストラン1軒
  • バー1軒
  • 軽食と飲み物の自動販売機
    • 軽食と飲み物の自動販売機 有料
  • 朝食
    • ビュッフェ 有料
  • ルームサービス
    • 冷たい軽食
    • 温かい食事
ミーティング/イベント
  • 会議室0室
アクセシビリティ
  • 車椅子利用可能なホテル
ホテルのサービスと設備
  • ホテル情報
    • 客室204室
    • お身体の不自由な方向け客室2室
    • ファミリールーム0室
    • コネクティングルーム54室
    • 禁煙の客室136室
    • 6 フロア
  • ホテルスタッフが応対可能な言語
    • 標準中国語
    • フランス語
    • ロシア語
    • ドイツ語
    • 英語
    • アラビア語
  • ランドリー / バレーサービス
    • ドライクリーニング / アイロン
  • Wifi
    • 公共エリアにWi-Fi
    • ホテル内Wi-Fi完備
    • 高速インターネット
  • エアコン
    • エアコン
  • お身体の不自由な方向け設備
  • 全階対応エレベーター
  • チェックイン & チェックアウト施設
    • エクスプレスチェックアウト
    • エクスプレスチェックイン
  • デスクのご利用
    • 靴磨き機
  • アイロン
    • レセプションデスクでのアイロン貸し出し
  • レセプションデスク内セーフティボックス
    • レセプションデスク内セーフティボックス
  • 両替
    • 両替
アクセス
  • ibis Mall of the Emirates
    • 敷地内
    • 106 駐車スペース
    • プライベート

当ホテルの客室

お客様の睡眠は、当ホテルが最も大切にしているものです。モダンでインターネット接続可能な防音設計の客室。くつろげるベッド、遮光カーテンからお仕事のためのオフィス スペースに至るまで、お客様の快適な滞在のために努めています。あらゆる小さなディテールへも注意が払われ、開発と試験が行われました。

ミーティングとイベント

会議室

  • 会議室の数:1

  • 最大サイズ:75 m²

  • 最大ご利用人数:55 人

  • パーティの最大ご利用人数:35 人

詳細

お客さまの口コミ
イビスドバイモールオブザエミレーツ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ 4.2/5

6,393 件のレビュー

トリップアドバイザーの評価 4.5/5

2,269 件のレビュー

2021 トリップアドバイザーのエクセレンス認証
2021エクセレンス認証

Simple hotel, Excellent staff

トリップアドバイザーの評価 5.0/5

zayedskhalil2020 15/09/2021 トリップアドバイザー認証口コミ

The hotel is right price/ performance ratio.The rooms are small,the bed was comfortable. The metro station is near,and there are many restaurants in the surrounding area.The staff was very helpful and hospitable and there for every need of mine.Thank you Mary Cris for attend our request.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Its nice place and friendly staff

トリップアドバイザーの評価 4.0/5

Lincheylovely 20/07/2021 トリップアドバイザー認証口コミ

The room was simple and comfortable, the view from the room is not bad. The bed is OK and the room is smell good. The staff are amazing, friendly and approachable. Accessable going to the mall. Lots of restaurant.

Dear valued guest, We very much appreciate your comments regarding your stay at Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

All safe & very helpful staff

トリップアドバイザーの評価 5.0/5

helal u 25/07/2020 トリップアドバイザー認証口コミ

All are safe in this hotel very tidy room.Very helpful staff and welcoming. Great location I had wonderful stay I loved it. Special thanks to Ms.Mariam & Mr. Rana they are really very helpful thanks to everyone there.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Staff are very helpful.

トリップアドバイザーの評価 5.0/5

JoShang86 14/07/2020 トリップアドバイザー認証口コミ

When we arrive in the hotel, the lobby is so clean and it has good ambiance. We are upgraded to Novotel Hotel for some sort of reasons. The receptionist named Mary Ann assist us with a smile on her face. My partner said that he is very feel welcomed upon arriving in the hotel. We definitely come back again soon. Kudos to the staff who assists us in checking in and upon checkout. 👏👏👏

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Hotel Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Quiet stay

トリップアドバイザーの評価 4.0/5

X A 13/03/2020 トリップアドバイザー認証口コミ

Nice and quiet stay, location is 5 min walk to Mall of the Emirates and variety of restaurants with Carrefour on walk-able distance from the hotel which was convenient, friendly staff, breakfast relatively ok but could've been better.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

好立地、親切なスタッフの方々

お客さまの声 4.0/5

Miccie ビジネス - 07/03/2020 確認済みレビュー すべて

トイレの水漏れが気になりました。他はとても清潔で、居心地が良いです。

Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

清潔で気持ちの良い空間で、快適でした。

お客さまの声 4.0/5

Sachiko ご友人 - 09/01/2020 確認済みレビュー すべて

チェックインのとき、忙しそうで「10分待ってください」と言われました。そうこうするうちにデザートサファリの迎えが来てしまい、結局、部屋に入れないまま出かけました。とても残念でした。

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

ちょうど良い宿泊場所でした。

お客さまの声 3.0/5

Rieko ご友人 - 01/01/2020 確認済みレビュー すべて

弾丸旅行で滞在時間を最大限観光に使うため、ホテルの利用目的は「睡眠場所」としてだけでした。そういう目的だったので、深夜まで営業するイビスモールに近く、隣に24時までのコンビニサイズのスーパーマーケットもあり、駅も近く、6:30から朝食サービスが始まり…と、快適で便利でした。最低限のサービス内容なので、アメニティは無し。タオルもバスタオル1枚のみ、部屋着やスリッパもありません。ホテルでゆっくり過ごしたい方には不向きかもしれませんが、私にはちょうど良い快適なホテルでした。

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & IBIS Mall of the Emirates

Great Location and poor service

トリップアドバイザーの評価 3.0/5

G_p_p_k_l Couples - 06/11/2019 トリップアドバイザー認証口コミ

Location wise, its great hotel for stay. However service wise i don't think so. I didnot feel like staff are there to serve guests(may be) Neither i was suggested, nor helped. Telephone was not picked up for long, transferring calls from 1 place to another with no help. I still remember after 1 and half months of staying there and still dont want to remember that stay. And i dont think will be back.. Thanks guys for leaving me 1 no option to select hotels.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good Hotel

トリップアドバイザーの評価 4.0/5

bayodaniels Couples - 28/10/2019 トリップアドバイザー認証口コミ

I've always stayed at Ibis Hotels after staying at the one in Luxembourg. The prices are reasonable especially for tourist who hardly stay indoors. At Dubai, Mall of the Emirates. I sent an email prior to arriving for them to do something special for my 10th wedding anniversary....and they designed the bed for I and my wife's arrival...It was very beautiful. The customer service was wonderful as well. The only downside to our stay was the Canteen. It was not up to standard with regards to the food options....The scrambled egg was appalling 3 days in a row....compared to the ones we cook at home and the ones we have eaten at other hotels....How can you even call that scrambled eggs..... Anyway, customer service was on point at the hotel and the manager ensured we were fine every time he encountered us at the hall way or reception.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Excellent hotel

トリップアドバイザーの評価 5.0/5

Chris W Couples - 18/07/2019 トリップアドバイザー認証口コミ

Excellent hotel. Great staff, we were able to access our room very early. Clean and comfortable bed and bedroom. Great location, handy to mall, tourist bus. , Lovely to have a restaurant, bar, ,and a Nandos on site. We will be back, Thanks!

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

人生で最悪なホテル

お客さまの声 0.5/5

ま. 一人 - 15/06/2019 確認済みレビュー すべて

チェックインの際に並んでたら、他の並んでないお客様を優先された。 チェックイン待ちのお客様が沢山いても、受付スタッフは1人。 床の部屋はシミだらけ。 受付スタッフは、お客様から受けるナンパ?には対応が良いけど、ホテルとしてどうなのでしょう。 女性1人での宿泊はおススメしません。また、エリア的にも女性1人の外出はおススメしません。 4泊予約して、お金が返って来ないの承知で2泊でチェックアウトしました。

Dear Keiko T., Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Nice place to stay, helpful staff

トリップアドバイザーの評価 5.0/5

mrx698 Business - 01/06/2019 トリップアドバイザー認証口コミ

Front reception staffs (Daniel, if i am not wrong) are really helpful, breakfast choice sufficient, room clean and air con work well, room size small but ok for single or couple traveller. Near to Mall of Emirates but take long time to walks (walk round the building).

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Bad check in experience

トリップアドバイザーの評価 2.0/5

lenazzzh Solo travel - 22/04/2019 トリップアドバイザー認証口コミ

The check in was a very bad experience. The online check in is useless since I waited so long. Besides, the receptionist had taken in charge someone who was after me, so unprofessional and disrespectful.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Hotel Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

金額とアメニティに不満

お客さまの声 2.5/5

S..k 一人 - 04/04/2019 確認済みレビュー すべて

予約時に知らされた金額よりも、請求された金額が高かったことに不満でした。 また、7泊ほどしましたが、毎日何かしらアメニティに不備があり、困りました。 ただメトロやモールへのアクセスがよかったことには満足です。

DearMiss. Kawamura S., Thank you for taking the time to tell us about your experience at the ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suite & Ibis Mall of the Emirates.

駅に近く便利でした。

お客さまの声 4.0/5

Kei 一人 - 03/02/2019 確認済みレビュー すべて

受付のスタッフは親切で感じが良かった。 部屋が広く使いやすかったが、照明が少し暗かった。 バスルームのタオルがバスタオルのみでハンドタオルが欲しかった。

Dear Miss. Keisaku H., We very much appreciate your comments regarding your stay at the ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Suite Novotel & Ibis Mall of the Emirates.

Front office staff

トリップアドバイザーの評価 4.0/5

Wander21426527106 Solo travel - 21/12/2018 トリップアドバイザー認証口コミ

Just came back from a trip to Dubai . Stayed at Ibis MOE.Front office staff Madonna and Nestle were extremely helpful .., helping store luggage in their luggage room, extending check out time by an hour or so ....,

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Basic hotel - good value

トリップアドバイザーの評価 4.0/5

Adrian W Solo travel - 13/12/2018 トリップアドバイザー認証口コミ

Clean, well run hotel. Well priced. God location, easy walk to Mall of Emirates. The tourist agent in the lobby is a great asset and help - a one stop shop to sort out your itinerary, especially if you don't have much time and want to make the most it.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Good stay in Dubai and the hotel was a good surprise!

トリップアドバイザーの評価 4.0/5

Seaside50756618647 Couples - 22/11/2018 トリップアドバイザー認証口コミ

Staff was very kind, reception, bar and travel desk made us feel like in our home.Very good price/quality and with a metro station at 10 minutes walking that was very good to move on the city.The transfer to the beach is a very good facility as the possibility to use the swimming pool of novotel (hotel together with ibis).Next visit i will choose you again.

Dear Valued Guest We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Smoking small in the room on a non-smoking level

トリップアドバイザーの評価 1.0/5

Nomad27825232605 Business - 11/11/2018 トリップアドバイザー認証口コミ

I've spent three days and my shirts smelled like I was in a smoking lounge for a week. It was very difficult to sleep in the condition. The aircon was even blowing more fumes into the room. The condition of the rooms show the age of the hotel. I will not return.

Dear Nomad27825232605, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

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