Mercure Oxford Eastgate Hotel

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 541 件のレビュー

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Mercure Oxford Eastgate Hotel - Image 1
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Mercure Oxford Eastgate Hotel - Image 4
73 High Street, Oxford, OX1 4BE OXFORDSHIRE, イギリス

説明

ホテルのその他の情報

  • Central location with nearby transport links

  • 17th Century building with original features

  • Eastgate Brasserie

  • Gateway to the Cotswolds and Blenheim Palace

当ホテルの客室

ホテル所在地

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
イギリス

GPS:51.752201, -1.249124

電話番号
ファックス +44 1865 794163

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • Wifi
  • 朝食
  • 全館禁煙
  • ルームサービス

EASTGATE BRASSERIE

非契約写真

Eat, Drink and unwind morning, noon and night at the Eastgate Brasserie. Soak up the atmosphere and experience a twist on traditional British and European cuisine within a contemporary setting.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  541 件のレビュー

トリップアドバイザーの評価  3.8/5  1,979 件のレビュー

Really good!

トリップアドバイザーの評価 5.0/5

Lucie G ビジネス - トリップアドバイザー認証口コミ

Really good. Really enjoyed it. I only stayed to sleep but very confortable bed and great high street view. Good breakfast.

Dear Lucie G, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the comfort of the bed, the view, and the breakfast offerings. Your satisfaction is our priority, and we appreciate your kind words. Andrew M - General Manager

Great hotel

トリップアドバイザーの評価 4.0/5

Ktki トリップアドバイザー認証口コミ

Great hotel at a reasonable price. Second time staying. Fantastic location for city centre and Cowley Road. Room comfortable, breakfast great and good value and helpful staff. Bedroom was a bit hot but that was the only flaw.

Dear Ktki, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed our location, comfortable accommodations, and attentive service. We take note of your comment about the room temperature and appreciate your understanding. Best regards, Andrew Merrill General Manager

Excellent Stay

トリップアドバイザーの評価 5.0/5

markcU9576YS トリップアドバイザー認証口コミ

An easy bus ride or walk in the heart of the city. Located very close to all the attractions and historical buildings you wish to see in Oxford. Also many restaurants, cafes and supermarkets. We loved our stay here, excellent room, there is a bar and brasserie as well and lifts to get bags to rooms. Very fast internet for Accor members and a big TV and a small fridge. Reasonably priced and great staff.

Dear Mark C, Thank you for your wonderful feedback regarding your recent stay at Mercure Oxford Eastgate Hotel. We are delighted to hear that you enjoyed the convenient location, comfortable accommodations, and our range of amenities. It is also gratifying to know that our staff contributed positively to your experience. Your remarks regarding the internet service and the facilities will be shared with our team to maintain our high standards. We look forward to welcoming you back in the future for another excellent stay. Best regards, Andrew Merrill General Manager

Restaurant is not good enough

トリップアドバイザーの評価 1.0/5

Murray S トリップアドバイザー認証口コミ

I was staying in this hotel, and went in to the restaurant to get lunch at 1:30. The cook was not there (even though the hotel website says its restaurant is available from 7 am to 22pm) and still wasn’t there at 2:30. So no lunch! Not good enough! And several items listed as available on the hotel website are not on the current menu anyway.

Dear Mfobrs1 Thank you for sharing your feedback. We’re very sorry to hear about your disappointing experience at our restaurant. This certainly isn’t the level of service we aim to provide. Our restaurant is intended to be available during the hours listed on our website, and we apologize for the absence of the cook during your visit. We understand how frustrating it must have been to be unable to order lunch, and we are reviewing this incident with our team to ensure it does not happen again. We also appreciate you pointing out the discrepancies between the online menu and the items currently offered. We’re in the process of updating our website to reflect accurate and up-to-date information. Thank you again for bringing this to our attention. We hope to have the opportunity to provide you with a much better experience in the future.

Relaxing and comfortable.

トリップアドバイザーの評価 3.0/5

Victoria H Solo travel - トリップアドバイザー認証口コミ

My ensuite bedroom was spacious. comfortable and clean. The staff were helpful and friendly. Breakfast delicious and location perfect. The atmosphere however is a little corporate and some of the decor and furnishings could definitely do with an upgrade.

Dear Victoria, Thank you for your review and your feedback is appreciated. We appreciate that you found our rooms clean and comfortable. The team appreciates their recognition and we hope to welcome you back in the future. Warmest regard's Andrew - General Manager

との提携 TripAdvisor

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