ibis Swansea 2 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 800 comentários

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ibis Swansea - Image 1
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Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, Reino Unido

Descrição

Extras do hotel

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

As nossas opções de alojamento

Localização do hotel

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
Reino Unido

GPS:51.619988, -3.911852

Telefone
Fax +4400000000

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

FOGG'S

Está com fome? Não é necessário sair do hotel.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  800 comentários

Classificação do TripAdvisor  3.5/5  1.095 comentários

Not the best

Nota Tripadvisor 2.0/5

Gracieloulou3 Avaliação com certificação TripAdvisor

Stayed here for one night to attend a party in a nearby hotel. Wasn't the best but the staff were friendly. There were a lot of people staying as emergency housing and the room smelt of wet dog. The bed was a timber creaky structure. The room was clean although carpet was filthy with stains. The towels looked used in the bathroom and looked like they hadn't been replaced from the previous guests. The people staying whilst waiting for housing were in the bar area in their pyjamas and it felt like we were staying at a hostel more than a hotel. Wasn't worth the money paid and would not consider this hotel in the future. Quite disappointed really as stayed at many ibis hotels without fault previously.

Dear Gracie, Thank you for taking the time to share your review. It's great to hear that our staff made a positive impression on you; they truly are the heartbeat of our hotel. We're sorry to hear about the other aspects of your stay that didn't meet your expectations. While we're known for our cleanliness, it seems we missed the mark in your room's carpet condition – rest assured, this isn't the norm. Our towel policy ensures they're replaced only when on the floor, so what you encountered seems unusual. It's also worth mentioning that our hotel serves a diverse clientele, including those in need of emergency housing, and we strive to make everyone's stay comfortable. Please note our housing guests are not allowed pets. Pets are welcome only with our hotel guests that are here for other purposes. We do appreciate your candid feedback, which we'll take on board to ensure a better experience for all our guests. We hope to welcome you again in the future. Best wishes, Kate Davies, General Manager

The Royle’s visit Swansea

Nota Tripadvisor 2.0/5

Alan R Avaliação com certificação TripAdvisor

Oh dear, the staff are still friendly and helpful. The room we had was grubby, one of the sockets would not work, the toilet had not been cleaned and there was a horrid smell in the bath room. It is a shame this has always been our preferred choice when visiting Swansea, I feel we may well not return to this hotel.

Hi there, Thank you for taking the time to share your feedback. It's heartening to hear that our team's friendly and helpful nature stood out to you; we pride ourselves on making everyone feel welcome. I'm really sorry to hear about the cleanliness and maintenance issues you've encountered. We aim to provide comfortable and well-maintained accommodations, and it seems we've missed the mark during your stay. Rest assured, we have daily housekeeping and a maintenance team dedicated to ensuring everything is in top shape. We'll be looking into the matters you've raised to ensure they are isolated incidents. It would be great if we could welcome you back! Best wishes, Kate Davies, General Manager

Great stay . Wonderful friendly staff .

Nota Tripadvisor 5.0/5

Journey31556023886 Família - Avaliação com certificação TripAdvisor

Wonderful find . Clean room great facilities. We came to drop our daughter down at the university. Pet friendly free parking but big shout out to the friendly staff especially Tom . He is a brilliant asset to the hotel friendly and goes above and beyond . Will definitely return second time now stayed with Ibis will definitely be first choice when looking for the next outing . Thank you

Dear Journey, Thank you very much for your kind review. It's heartwarming to hear that you found our hotel a great spot for your stay while dropping your daughter off at the university. We're thrilled that our clean rooms and facilities hit the mark for you! A big thank you for recognizing Tom's efforts; he sure is a star in our team, always ready to go the extra mile. We're also glad that our pet-friendly policy and free parking added convenience to your stay. Remember, the next time you're here, our diverse breakfast spread awaits to start your day on a delicious note! It would be a pleasure to welcome you back. Best wishes, Kate Davies, General Manager

lovely hotel

Nota Tripadvisor 5.0/5

michael d Avaliação com certificação TripAdvisor

Lovely hotel, me and my partner booked the weekend away and we both enjoyed it, the staff were amazing and so was the evening meal we had at the restaurant, full English breakfast was served in the morning which again was very nice, we will definitely stay at the ibis hotel again.

Dear Michaeldj, Thank you very much for this kind review of your recent stay. It was a pleasure to have you stay with us and we are glad we could help start your day the right way with our tasty breakfast. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Unforgettable Stay at Ibis Swansea!❤️

Nota Tripadvisor 5.0/5

LGM_9544 Avaliação com certificação TripAdvisor

I recently stayed at Ibis Swansea with my friend for our holiday in Wales. We had one of the best experiences ever during our stay at Ibis. We were moved by the exceptional customer service from the staff and their genuine care. From room cleanliness to breakfast and the hotel's perfect location, everything about this place was fantastic. I can't express enough how much we appreciated the staff who went above and beyond to make our trip truly special. Special mention to the lovely hotel manager, Kate, and her entire team who helped us plan our trip, offering suggestions about local places and travel ideas. A huge thanks to Oliver, Nicola, Maria, Linda, and others who made our stay memorable. This stay will always remain close to our hearts, and we wish to return to meet the lovely people there again. I highly recommend this place to anyone!

Dear Go, Thank you very much for this kind review of your recent stay. It's a joy to hear that our commitment to excellent customer service shone through during your stay, and that you found your room to be a cozy haven after your adventures. We're thrilled that our breakfast spread was a hit and set you up for the day ahead. (Long enjoyable day it was too)We're also blushing over here at your kind words about our staff—Oliver, Nicola, Maria, Linda, and the whole team are beaming! Truly happy to welcome beautiful fellow Heartists ❤️ We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 470 comentários 8.9/10 Localização
  • 839 comentários 6.9/10 Quarto
  • 843 comentários 9.6/10 Serviço
  • 21 comentários 8.7/10 Internet
  • 446 comentários 7/10 Limpeza
  • 296 comentários 8/10 Pequeno-almoço
  • 243 comentários 9/10 Custo Benefício

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.