ibis Swansea 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 826 件のレビュー

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Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, United Kingdom

説明

ホテルのその他の情報

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

当ホテルの客室

ホテル所在地

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

電話番号
ファックス +4400000000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

HOTEL

Feeling peckish? You do not have to leave the hotel.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  826 件のレビュー

トリップアドバイザーの評価  3.5/5  1,094 件のレビュー

The Royle’s visit Swansea

トリップアドバイザーの評価 2.0/5

Alan R トリップアドバイザー認証口コミ

Oh dear, the staff are still friendly and helpful. The room we had was grubby, one of the sockets would not work, the toilet had not been cleaned and there was a horrid smell in the bath room. It is a shame this has always been our preferred choice when visiting Swansea, I feel we may well not return to this hotel.

Hi there, Thank you for taking the time to share your feedback. It's heartening to hear that our team's friendly and helpful nature stood out to you; we pride ourselves on making everyone feel welcome. I'm really sorry to hear about the cleanliness and maintenance issues you've encountered. We aim to provide comfortable and well-maintained accommodations, and it seems we've missed the mark during your stay. Rest assured, we have daily housekeeping and a maintenance team dedicated to ensuring everything is in top shape. We'll be looking into the matters you've raised to ensure they are isolated incidents. It would be great if we could welcome you back! Best wishes, Kate Davies, General Manager

Great stay . Wonderful friendly staff .

トリップアドバイザーの評価 5.0/5

Journey31556023886 ファミリー - トリップアドバイザー認証口コミ

Wonderful find . Clean room great facilities. We came to drop our daughter down at the university. Pet friendly free parking but big shout out to the friendly staff especially Tom . He is a brilliant asset to the hotel friendly and goes above and beyond . Will definitely return second time now stayed with Ibis will definitely be first choice when looking for the next outing . Thank you

Dear Journey, Thank you very much for your kind review. It's heartwarming to hear that you found our hotel a great spot for your stay while dropping your daughter off at the university. We're thrilled that our clean rooms and facilities hit the mark for you! A big thank you for recognizing Tom's efforts; he sure is a star in our team, always ready to go the extra mile. We're also glad that our pet-friendly policy and free parking added convenience to your stay. Remember, the next time you're here, our diverse breakfast spread awaits to start your day on a delicious note! It would be a pleasure to welcome you back. Best wishes, Kate Davies, General Manager

lovely hotel

トリップアドバイザーの評価 5.0/5

michael d トリップアドバイザー認証口コミ

Lovely hotel, me and my partner booked the weekend away and we both enjoyed it, the staff were amazing and so was the evening meal we had at the restaurant, full English breakfast was served in the morning which again was very nice, we will definitely stay at the ibis hotel again.

Dear Michaeldj, Thank you very much for this kind review of your recent stay. It was a pleasure to have you stay with us and we are glad we could help start your day the right way with our tasty breakfast. We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Unforgettable Stay at Ibis Swansea!❤️

トリップアドバイザーの評価 5.0/5

LGM_9544 トリップアドバイザー認証口コミ

I recently stayed at Ibis Swansea with my friend for our holiday in Wales. We had one of the best experiences ever during our stay at Ibis. We were moved by the exceptional customer service from the staff and their genuine care. From room cleanliness to breakfast and the hotel's perfect location, everything about this place was fantastic. I can't express enough how much we appreciated the staff who went above and beyond to make our trip truly special. Special mention to the lovely hotel manager, Kate, and her entire team who helped us plan our trip, offering suggestions about local places and travel ideas. A huge thanks to Oliver, Nicola, Maria, Linda, and others who made our stay memorable. This stay will always remain close to our hearts, and we wish to return to meet the lovely people there again. I highly recommend this place to anyone!

Dear Go, Thank you very much for this kind review of your recent stay. It's a joy to hear that our commitment to excellent customer service shone through during your stay, and that you found your room to be a cozy haven after your adventures. We're thrilled that our breakfast spread was a hit and set you up for the day ahead. (Long enjoyable day it was too)We're also blushing over here at your kind words about our staff—Oliver, Nicola, Maria, Linda, and the whole team are beaming! Truly happy to welcome beautiful fellow Heartists ❤️ We look forward to seeing you again soon. Best regards, Kate Davies, General Manager

Good location for my needs

トリップアドバイザーの評価 5.0/5

Catherine D トリップアドバイザー認証口コミ

Easy location and plenty of parking. Staff were pleasant and room was clean. Air conditioning not advertised but a fan was provided when I asked on arrival. I had a room overlooking the car park which was a bit quieter than overlooking the main route into Swansea.

Dear Catherinedy, We would like to thank you for this review about your recent experience in our hotel. I'm thrilled to hear that our location was convenient for your needs and that you found ample parking. We're always here to ensure you have a smooth start to your visit. It's great to know that our team made a good impression and that your room was up to the spotless standard we strive for. We aim to provide a cozy retreat after your day out, so I'm glad we hit the mark for you. While we don't have air conditioning, I'm happy to see that our available fans helped keep you cool and comfortable. And thank you for noting the relative tranquility of our car park-facing rooms; we understand the importance of a peaceful night's sleep. We hope to welcome you back. Best wishes, Kate Davies, General Manager

との提携 TripAdvisor

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