Mercure Swansea Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 401 件のレビュー

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Mercure Swansea Hotel - Image 1
Mercure Swansea Hotel - Image 2
Mercure Swansea Hotel - Image 3
Mercure Swansea Hotel - Image 4
Phoenix Way, Swansea, SA7 9EG SWANSEA, イギリス

説明

ホテルのその他の情報

  • Located just three miles from Swansea city centre

  • Feel Good Health Club with a fitness suite.

  • The Brasserie restaurant serves international cuisine

  • 9 meeting rooms which accommodate up to 120 guests

当ホテルの客室

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ホテル所在地

Mercure Swansea Hotel

Phoenix Way, Swansea
SA7 9EG SWANSEA
イギリス

GPS:51.654547, -3.912013

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

THE BRASSERIE

Soak up the atmosphere in our restaurant and enjoy inspiring views over the surrounding area. Choose from a diverse collection of mouthwatering dishes prepared using fresh and local produce. Don't forget to try one of our delicious desserts too.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  401 件のレビュー

トリップアドバイザーの評価  4.1/5  630 件のレビュー

Wonderful birthday party at The Mercure, Swansea

トリップアドバイザーの評価 5.0/5

Jacqueline S トリップアドバイザー認証口コミ

Hosted our daughter’s birthday party at The Mercure, Swansea on Saturday. What a fabulous time was had by all! The function room was lovely, the buffet was so good (and plentiful), and DJ Darren was superb - the dance floor was full all night long. He contacted us beforehand to discuss music and he was an absolute pleasure to work with on the night too. From the time of my initial enquiry with Julia to my calls with Rachel, Kelly at the bar and even the gentleman that helped at the end of the evening everything, and everyone were superb. Helpful and pleasant to deal with, nothing was too much trouble. Rachel in particular was excellent at making suggestions on room layout, buffet etc. she was a star! I would 100% host an event at The Mercure again, our event could not have gone any better. We are absolutely delighted with how the party went, memories that we will remember forever. The members of staff we dealt with are all a credit to the organisation. Well done guys, and thank you!

Thank you so much for your wonderful feedback! We are thrilled to hear that your daughter’s birthday party at The Mercure, Swansea was such a fabulous experience. It’s fantastic to know that our team, especially Rachel and DJ Darren, contributed to making the event memorable with their helpfulness and expertise. We truly appreciate your kind words and look forward to hosting you again in the future!

One night stay

トリップアドバイザーの評価 4.0/5

MrsARB29 トリップアドバイザー認証口コミ

Stayed for one night for work. Checking was efficient and the Welsh cake was a very nice touch. Food was good and service efficient. Good buffet breakfast. Was good for a one night business stay.

Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the efficient check-in, the delightful Welsh cake, and our buffet breakfast during your one-night business stay. It's great to know that our food and service met your expectations. We look forward to welcoming you back on your next visit!

In general, an average Mercure

トリップアドバイザーの評価 3.0/5

KiwiViajero トリップアドバイザー認証口コミ

I stayed here for one night in December 2025. It was during darkness, ie arrived early evening, out early the next morning. I did not have breakfast at the hotel, but the dinner menu was varied and the service in the restaurant was good. The room was as one would expect and had very good lighting. What I didn't like about it was the fact that the door from the corridor opened up straight into the room. In most cases when you enter a hotel room there is a short passage way as the bathroom or cupboard is to one side as you enter and you walk a couple of steps into the sleeping area. In this case, there was no passage and the door opened directly into the sleeping area. That gave a feeling of inadequate privacy, and also some noise from the hallway could be heard. The hotel had plenty of carparking and was easy to find.

Thank you for sharing your experience with us! We're glad to hear that you enjoyed the varied dinner menu and good service in our restaurant. We appreciate your feedback regarding the room layout and understand how it may have impacted your sense of privacy. Your insights are valuable as we continually strive to enhance our guests' comfort. We hope to welcome you back on a future visit!

Excellent service and food for our annual Christmas lunch event

トリップアドバイザーの評価 5.0/5

Helen L トリップアドバイザー認証口コミ

Our experience from start to finish was fantastic. The hotel stepped up last minute when we were being let down by another venues complete lack of communication with myself. With 1 & a half week to an annual Xmas lunch for 68 people the hotel far surpassed our expectations. The communication, the price, the food, the service. The staff were very friendly, very helpful and very efficient. It was complete 5 star 🌟 for everyone attending. So much so that we will now be holding our annual event here. The location was easy to find and there was good availability of parking for mobility impaired guests. Many thanks to Rachel for your help and to Karen, Ian and your teams for making it a special event for us.

Thank you so much for your wonderful feedback! We are thrilled to hear that our team was able to step in and provide an exceptional experience for your annual Christmas lunch. It's fantastic to know that our communication, service, and food exceeded your expectations, and we truly appreciate your kind words about Rachel, Karen, Ian, and the rest of the staff. We look forward to welcoming you back for many more events in the future!

Centenary Celebration

トリップアドバイザーの評価 5.0/5

Go01974996658 Friends getaway - トリップアドバイザー認証口コミ

Recently celebrated our dog club’s 100 year anniversary at the Mercure, we stayed for two nights and enjoyed the on site facilities. The room was spacious and the bed was very comfy, often overlooked in reviews, the shower was also excellent. Special mention to the operations manager karen who was there to ensure that the event went off without a hitch, all of the staff were great and they couldn’t do enough to help. Many shops close by and a nice walk around the lake just behind the property. Would definitely recommend.

Thank you so much for taking the time to share your delightful experience at the Mercure during your dog club’s 100-year anniversary celebration! We are thrilled to hear that you enjoyed your stay and took advantage of our on-site facilities. Spacious and comfy rooms are indeed essential for a relaxing getaway, and we’re glad that our shower met your expectations—those little details can make all the difference! We’ll be sure to pass along your kind words to Karen and the rest of our dedicated team, who strive to ensure every event runs smoothly and exceeds our guests’ expectations. It’s wonderful to know you had a chance to explore the nearby shops and enjoy a leisurely walk around the lake. We believe that our location offers the perfect blend of convenience and tranquility. Thank you for your heartfelt recommendation! We look forward to welcoming you and your dog club back to the Mercure for future celebrations. If there’s anything we can assist you with for your next visit, please don’t hesitate to reach out.

との提携 TripAdvisor

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