Mercure Box Hill Burford Bridge Hotel 4 stelle

Giudizio clienti (Valutazione ALL) 4.1/5 842 recensioni

Mercure Box Hill Burford Bridge Hotel - Image 1
Mercure Box Hill Burford Bridge Hotel - Image 2
Mercure Box Hill Burford Bridge Hotel - Image 3
Mercure Box Hill Burford Bridge Hotel - Image 4

Descrizione

I plus dell'hotel

  • Outdoor heated swimming pool available to guests. Seasonally open.

  • Quiet location overlooking the tranquil River Mole and close to National Trust walks.

  • Onsite private parking available to guests.

  • Ideal for meetings, private functions and weddings for up to 180 people.

  • Emlyn's Restaurant offers hearty seasonal local dishes.

Le nostre sistemazioni

Posizione dell'hotel

Mercure Box Hill Burford Bridge Hotel

At the Foot of Box Hill
RH5 6BX DORKING
Regno Unito

Coordinate GPS:51.254146, -0.321841

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

EMLYN RESTAURANT

Il ristorante Emlyn è aperto ai residenti e ai non residenti. Affacciato sui giardini, offre un'ottima cucina britannica contemporanea in un ambiente raffinato. È possibile pranzare all'aperto nei nostri splendidi giardini panoramici.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.1/5  842 recensioni

Giudizio TripAdvisor  3.5/5  1.012 recensioni

Great Place to stay

Punteggio Tripadvisor 5.0/5

Vivian W In famiglia - Recensione certificata TripAdvisor

Lovely venue for our special family event we attended. The staff were all lovely , and our room was fantastic with an amazing view of Boxhill . Would definitely recommend this hotel if you want a weekend away in the Surrey countryside , Dorking town centre is a nice walk away which has lovely independent shop , and lots of countryside walks nearby .

Vivian. Thank you for your lovely review of our hotel and team, it is greatly appreciated. We look forward to welcoming you back soon.

Incredible team!!

Punteggio Tripadvisor 5.0/5

S7360XZhannahb In famiglia - Recensione certificata TripAdvisor

Karima and her team were unbelievably kind and thoughtful to us on a particularly stressful day (we lost our car keys!). They truly looked after us, giving us materials to make a sign and holding the kitchen open late. Cannot rate them highly enough. Thank you!!

Thank you for your wonderful Feedback I am delighted we could take some of the strain on such a stressful day. Karima will be delighted to receive a personal mention. We look forward to welcoming you back soon.

Family celebration

Punteggio Tripadvisor 5.0/5

Mark S Recensione certificata TripAdvisor

We just had a family event here and wow everything from check in to check out was amazing. The rooms are impeccably clean, staff are so welcoming and polite and very attentive to your needs. Manni did an amazing job with his service team and our guests were very impressed. William the general manager was overseeing ever detail and really made sure our day was perfect, we really can't thank the whole team enough for such and amazing experience , we will certainly return and highly recommend for any special occasion. Matt & karima

Marks Thank you so much for taking the time to share your experience, it is very much appreciated. The team and I were delighted to play a small part in your wonderful celebrations.

Disappointing

Punteggio Tripadvisor 2.0/5

kit b Recensione certificata TripAdvisor

Only 1 bath and 1 hand towel in bathroom. No bath mat and soap dispensers so high I couldn't reach them. On arrival we were told that breakfast was served until 11am in Sundays. We arrived in the dining room at 10.20am, and were told that we had "just made it." Staff member didn't look happy, insisting that breakfast was only served until 10 30am. Dirty knife on table. Breakfast offering below par for a staggering £16 each. All in all, the accommodation was over priced, I wasn't happy paying for parking at a rural hotel and wouldn't stay there again.

Thank you for taking the time to leave a review, I am sorry your experience was not as we would have liked it to be. Each bedroom has an additional set of towels in the wardrobe, our Privilege rooms have the addition of bathrobes and slippers. I apologies for the confusion over breakfast hours, I can confirm breakfast is served 6:30am to 10 am Monday to Friday and 7am to 11am Saturday and Sunday. When hotel residents add breakfast to their room only rate the charge is £14, for this guests can choose hot items from the menu or the buffet which also consists of muffins, pastries, croissants, crumpets, sourdough bread, three types of yoghurt, four types of sliced fruits, two local cheese, local Honey, jams, spreads, fruits juices, tea and coffee. I feel this is bountiful and represents excellent value for money. The car park is a facility owned and operated by third parties, guests who book direct enjoy complimentary parking. Once again I am sorry your stay was not as enjoyable as it could have been on this occasion.

Giudizio clienti 3.0/5

Anonimo Azienda - Avvisi confermati di ALL

Personale non sempre attento alle esigenze del cliente

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 280 recensioni 8.1/10 Posizione
  • 759 recensioni 6/10 Camera
  • 752 recensioni 7.8/10 Servizio
  • 7 recensioni 4.2/10 Internet
  • 278 recensioni 6.5/10 Colazione
  • 259 recensioni 5/10 Pulizia
  • 198 recensioni 9.3/10 Piscina
  • 144 recensioni 5/10 Rapporto qualità/prezzo

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