Mercure Manchester Norton Grange Hotel & Spa

Mercure Manchester Norton Grange Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 626 comentários

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Extras do hotel

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Hotel aprovado por ALLSAFE

Localização do hotel

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
Reino Unido

GPS:53.581386, -2.175206

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas opções de alojamento

O hotel tem 81 quartos contemporâneos, todos com WiFi e TV satélite. Alguns quartos Executive estão disponíveis - decorados com padrões elevados, incluem roupões de banho, água mineral, cosméticos de design e suite com casa banho completa.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  626 comentários

Classificação do TripAdvisor  4.0/5  1.911 comentários

Wedding taster day

Nota Tripadvisor 5.0/5

aimeemN4755YY Famílias - Avaliação com certificação TripAdvisor

We attended the Mercure for me and my fiancé's wedding taster day. It was exceptional service especially from Micah our waitress. Food was superb wonderful evening!! Recommend this hotel Wonderful evening

Incredible customer service

Nota Tripadvisor 4.0/5

MCL20189 Negócios - Avaliação com certificação TripAdvisor

I held a 3 day training course at this venue and the coordinator could not do enough to help and assist us. Carol king was incredible throughout my stay. The food in the Grange was standard and slightly overpriced in my opinion. The room was wet comfortable but lacked a hair dryer which was quickly rectified by Georgina on reception

Business Meeting

Nota Tripadvisor 5.0/5

899shehzads Negócios - Avaliação com certificação TripAdvisor

The whole process from booking to the actual meeting was great. We had some special food request due to dietary requirements and this was not an issue. Staff cannot do enough for you. Thank you to all the staff, especially Rani and Carol

Dear Shehzad, Thank you for such a fabulous review & rating of your recent visit here with us at Mercure Norton Grange Hotel & Spa. I was delighted to read your feedback and I am sure all the team that you have mentioned, Rani & Carol will be very pleased to read your comments. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Great Service

Nota Tripadvisor 5.0/5

JodyH639 Negócios - Avaliação com certificação TripAdvisor

Had an excellent stay with nice rooms and lovely food. The customer service here is excellent and a big thank you to Carol K that goes above and beyond to welcome you and will do everything within her power to make sure that you have everything you need. Thanks Carol

Dear Jody Thank you for such a fabulous review & rating of your recent visit here with us at Mercure Norton Grange Hotel & Spa. I am always so delighted and especially so for the team when their hard work and efforts are appreciated. Sure Carol will be pleased to learn your feedback. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Car park scam

Nota Tripadvisor 1.0/5

tanktoppete Solo travel - Avaliação com certificação TripAdvisor

I attended a wedding reception parking my car in the car park at 8.30pm ‘to note ‘ the car park is dimly lit. I notice a car park sign near my parking space which advised that parking is at the owners risk so I took note and wandered into the hotel. The reception was not attended, however the wedding reception room was virtually at the main doors so offI went. Seriously over priced beverages £6 a pint and similar for coke. A week later I received a £100 parking fine for parking at the hotel without registering my number plate details at the vacant reception. I have since revisited to understand that there are other car park signs advising in real small print that patrons need to register your plate details. This is a hotel that quite obviously sign up to parking eye a company that make millions out of land parking scam taxes, and suggest that they do so to protect the theft of vehicles from the car park. I wish I could drive in and drive two cars out then I might think of stealing cars🤪 The staff are totally prepared to deal with parking fine complaints which I might suggest that the moralistic view is complete tosh. Ordinarily hotel, awful staff , dreadful morals.

Hi Tank Top Pete, Further to your visit to our reception yesterday afternoon with your aggressive & abusive behaviour towards our reception staff, resulting in making her to cry is purely not acceptable. The employee left home frizzle & shaking. Your aggressive behaviour towards the duty manager was not allowed. You have no right to treat our staff in that manner. We took back up of CC camera footage displaying your physical behaviours. Further to your intentions in this feedback to steal cars from our car park, you left us with no choice but to report your intentions & aggressive and abusive behaviour towards staff, to police. You are formally advised not to return to our hotel. If you wish to discuss this matter, please write to me on h6631-gm@accor.com. Regards Rama Arimilly General Manager.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 124 comentários 9.1/10 Localização
  • 490 comentários 6.8/10 Quarto
  • 631 comentários 8.6/10 Serviço
  • 10 comentários 6.7/10 Internet
  • 300 comentários 6.1/10 Comida
  • 288 comentários 8.9/10 Centro de Bem-Estar/Spa
  • 196 comentários 6.9/10 Limpeza
  • 168 comentários 7.2/10 Pequeno-almoço

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