Mercure Manchester Norton Grange Hotel & Spa 4 estrelas

Nota clientes Avis (Classificação ALL) 4.1/5 413 comentários

Mercure Manchester Norton Grange Hotel & Spa - Image 1
Mercure Manchester Norton Grange Hotel & Spa - Image 2
Mercure Manchester Norton Grange Hotel & Spa - Image 3
Mercure Manchester Norton Grange Hotel & Spa - Image 4
Manchester Road, Castleton, OL11 2XZ ROCHDALE, Reino Unido

Descrição

Extras do hotel

  • An ALLSAFE Certified Hotel.

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 220 guests

  • On-site swimming pool, jacuzzi, sauna and gym facilities

  • Situated eight miles from Manchester city centre

As nossas opções de alojamento

Localização do hotel

Mercure Manchester Norton Grange Hotel & Spa

Manchester Road, Castleton
OL11 2XZ ROCHDALE
Reino Unido

GPS:53.581386, -2.175206

Telefone
Fax +44 1706 516781

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

PICKWICK BISTRO

O bar Pickwick Bistrô oferece ambiente informal com refeições leves e petiscos.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.1/5  413 comentários

Classificação do TripAdvisor  4.0/5  2.224 comentários

Certificado de excelência 2024

Amazing

Nota Tripadvisor 5.0/5

Gerald R Avaliação com certificação TripAdvisor

The experience was wonderful. The conference facilities are very good, the food was amazing and the staff were friendly and helpful. The surroundings are breathtaking and the place is not difficult to locate. The rooms are spacious and neat

A Good Option

Nota Tripadvisor 4.0/5

Q S Viagem individual - Avaliação com certificação TripAdvisor

I had an overnight stay at the Mercure Norton Grange Hotel & Spa during a recent business trip. With plenty of parking available, registering my car was straightforward and quick, using a tablet at reception. The check-in experience was great—welcoming and informative. I was provided with all the essential details about restaurant hours, last orders, gym and spa timings, and breakfast options. Entering my room, I was pleased with the overall offer. The room was clean but certainly not spotless. The layout was well thought out, with all the basic amenities you’d expect. The bed was comfortable, and I had a good night's sleep. The air-conditioning worked well, allowing me to keep the room at a comfortable temperature. The bathroom, however, was a bit of a letdown, particularly the shower. It had a short glass shower door with a poor seal, which meant that the bathroom floor ended up as a large puddle every time I used it. Had I stayed more than one night, I would definitely have needed extra towels to keep things dry. The hairdryer in the room was on a fixed, rather short cord—not ideal. I’m not especially tall, but even I had to adjust my stance to use it. In addition, the WiFi in my room (212) was practically non-existent, which was disappointing, especially given the poor mobile reception in the area (both 4G/5G on EE and O2). I also skipped watching the news, as the remote control looked rather filthy. The gym was a highlight, and I was very pleased with my experience. The team at the gym reception were welcoming and accommodating, and although the reception area itself is small, it’s well-kept and pleasant. There’s a fridge where you can buy water, chocolate, and protein bars. The gym itself is excellent for a hotel facility, with a good selection of machines, free weights, and cardio options. The air-conditioning kept it at a comfortable temperature, and a water fountain was available. A towel station would have been a nice touch. The gym hours are 06:30 to 22:00, which is a bit restrictive, but I managed to make it work. Breakfast was a traditional buffet, and I was warmly greeted, seated, and shown around. The selection included local food options, breads, cereals, fruits, and hot food. I was surprised to see only fried eggs rather than scrambled, though I imagine you could request other options. My only suggestion would be for the team to monitor the food more frequently, as some of the fried eggs had become overcooked from sitting on the heat too long. All in all, when I'm back in Manchester on business, I'll certainly consider the Mercure as a solid option.

Professional and approachable employees

Nota Tripadvisor 5.0/5

Demi-kay W Avaliação com certificação TripAdvisor

Fantastic service really professional, Bradley was brilliant! and so were his other team members, can’t fault it relaxed professional atmosphere not rushed at all. Had such a lovely night really really enjoyed the experience dining at the hotel restaurant as a whole.

Dear Demi, Thank you soo much for your kind words. We truly appreciate you taking time to share this review. I am always delighted to receive positive feedback, especially for the team when their hard work and efforts are appreciated. Bradley will be trilled to learn your kind words. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Just WOW !!!!!

Nota Tripadvisor 5.0/5

amanda j Avaliação com certificação TripAdvisor

I genuinely don't know where to start to review our amazing stay. We pre-booked an overnight Spa package and included the Freddie Mercury tribute party night. We arrived at the spa around 11.30 to be greeted with the friendliest of welcomes on reception, filled out the necessary health forms and lunch menu and was given a brief but ample tour of the facilities. We then went to change and spent a few minutes in the stunning relax room before getting called for our 12 noon treatments. I booked a drift away massage followed by an eyes of the soul facial. I have to give a shout out to my therapist Diane who was skillful and knowledgeable and simply outstanding, I literally could visibly see the results of the facial and my skin as never felt so good, the massage left me feeling invigorated. After our treatments we had our pre-booked bento box lunch which was really nice and then spent time in the pool and using the amazing facilities and just didn't want to leave, but it was time to check in. Once again we were welcomed with a smile and friendly service which was quick and efficient and directed to our room after being given information about breakfast etc. On arrival to our room 224 we were blown away with the size, quality, furnishings, amenities everything was exceptional. The bed was the comfiest we've ever slept in ! We spent sometime in the pick wick bar in the afternoon where the staff were friendly and chatty and nothing was too much trouble. The evening event was the pinnacle, the meal was delicious, plentiful and hot the staff worked tirelessly to get everyone served quickly and it was so good to see management getting stuck in helping the waiters and waitresses and leading by example, this didn't go unnoticed. The tribute to Freddie was brilliant really got into character and had everyone rocking, singing and dancing. We retired to our room quite late and had the best nights sleep, no noise from any other parties that were being held and the room temp was so easily controlled. Breakfast was as good as our evening meal and nice to see locally sourced products, hot, fresh and constantly being topped up. It was time to leave and we checked out already planning our next visit. If I had to dig deep and find anything constructive just to give the review some balance, we had a nespresso coffee machine in our room but only had decaf capsules so would have been nice to have a selection and I think the air con in the public areas was just a tad too cold, but to stress neither impacted our stay in the slightest. I genuinely think this is the best hotel we have ever stayed in in the UK and will definitely be back. One last thing, whoever said men can't multi task haven't met Mohammed !! Thank you Norton Grange we'll see you soon !!

Dear Amanda, How lovely of you to take the time to write such a fantastic review of your stay in such detail. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will personally share your kind words with Mohammed, sure he will be trilled to learn your comments. We look forward to welcoming you back in near future. Best Regards, Rama Arimilly. General Manager

Schönes Hotel, gutes Essen, Gym hervorragend

Nota Tripadvisor 4.0/5

Michael G Avaliação com certificação TripAdvisor

Das Hotel ist kein 08/15 Kettenhotel. Historisches Gebäude mit Flair. Es liegt "etwas" außerhalb, daher benötigt man ein Auto, wenn man nicht im Hotel essen möchte. Essen hervorragend und zu empfehlen. Gym sehr gut ausgestattet. Immer gerne wieder

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 150 comentários 9.1/10 Localização
  • 568 comentários 7/10 Quarto
  • 541 comentários 8/10 Serviço
  • 11 comentários 4.3/10 Internet
  • 293 comentários 8.4/10 Centro de Bem-Estar/Spa
  • 217 comentários 6.6/10 Limpeza
  • 188 comentários 7.2/10 Pequeno-almoço
  • 132 comentários 5.4/10 Atmosfera

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