Mercure Shrewsbury Albrighton Hall Hotel & Spa bintang 4

Catatan tamu Avis (Peringkat ALL) 4.1/5 1.467 ulasan

Jaminan Harga
Terbaik
Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 1
Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 2
Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 3
Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 4
Ellesmere Road, Albrighton, SY4 3AG SHREWSBURY, United Kingdom

Deskripsi

Keistimewaan hotel

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3.5miles from Shrewsbury railway station

  • Leisure facilities, including swimming pool

Akomodasi kami

Lokasi hotel

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
United Kingdom

GPS:52.75736, -2.746925

Telepon
Fax +44 1939 291123

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.1/5  1.467 ulasan

Peringkat TripAdvisor  4.0/5  3.083 ulasan

Lovely Birthday gift.

Catatan Tripadvisor 5.0/5

deltham Couples - Ulasan TripAdvisor tersertifikasi

Beautiful hotle bedrooms great very spacious it was a gift for my birthday for one night.will Deffinily go again but stay in the main building.Food great staff very good.All the facilities are first glass not into spa days if I was you won’t be dissapointed here.

Amazing stay!

Catatan Tripadvisor 5.0/5

Gaynor L Ulasan TripAdvisor tersertifikasi

What a beautiful hotel, great service, well staffed and lovely setting. Why all the bad reviews?? We had a totally different experience. It was peaceful, relaxing and we had an amazing stay, even with a wedding on the second day which didn’t impact us or the service at all. We booked 2 nights in a privilege room which wasn’t allocated at first. friendly receptionist gave us an upgrade to a junior suite. Beautiful, quiet, huge room in main building. Very comfy bed and extras like toiletries, soft drinks. Spa lovely, breakfast delicious, staff very helpful. We had dbb and meals were very tasty, used bar one night with good choice of food but menu a bit limited in restaurant. Really lovely building and grounds. We’re definitely returning. Perfect position for a trip to beautiful Shrewsbury.

Dear Stedots, Thank you for your review about your recent stay at our hotel, on this platform. I am very pleased to read that you had a comfortable stay and you found our location to be perfect for those who wish to visit the lovely town of Shrewsbury. Thank you again for your kind words and we all hope to serve you again in the not so distant future. Kindest regards, Elena Fenton Operations Manager

Think twice a premiere inn is better but the breakfast was good.

Catatan Tripadvisor 3.0/5

54ahw Ulasan TripAdvisor tersertifikasi

Not sure what it is like to stay in the main part of the hotel. We were given a room in the school masters house, an annex off from the main building.It left a lot to be desired, windows that were all and didn’t shut properly, thank goodness it was the summer. The water to have a shower was practically none existent, mine was lukewarm, my husbands was cold and just a dribble at that. The shower over the bath would not have been suitable at all for anyone elderly or disabled, one to climb in and two the grab rail was by the taps. The bathroom was in need of update.

Dear 54ahw, Thank you for the sharing your review, I am very sorry to read that you did not fully enjoy your stay at our hotel. Unfortunately we have experienced, in the last few days, some issues with our water pressure and this as a result has affected the water's pressure in our Guest's room. Please rest assured that the issue has now been addressed and fully solved. I am very disappointed to read that the room's location and the room's facilities did not meet your requirement. We do have rooms available for Guests who may require an easier access to the shower, these rooms are available on request and we strongly advice our customers to contact us directly if they require a specific bedroom's arrangement in order to avoid disappointments. It is our hope to offer you better service, perhaps when you will visit Shrewsbury again in the near future. Kind regards, Elena Fenton Operations Manager

Terrible food, terrible wifi, terrible TV.

Catatan Tripadvisor 1.0/5

F9379GUchriss Bisnis - Ulasan TripAdvisor tersertifikasi

Terrible food, terrible wifi, terrible TV. Food missing advertised dips so the salt and pepper chicken was dry and not edible and the chicken tika was tasteless. Wi-Fi is shocking and kept cutting out, when it worked it was very poor so impossible to do work. TV signal was horrendous

Dear F9379GUchruss, Thank you for sharing your review regarding your recent stay at our hotel. I am very disappointed to read that our chicken strips and our chicken tikka masala have not met your expectations. Please accept our most sincere apologies. We are working with our provider to upgrade our Wi-Fi, this upgrade will make a tremendous difference to our existing offer and we hope that when you will visit us again in the future you will experience this significant upgrade. Kind regards, Elena Fenton Operations Manager

Lovely on the outside don’t go in

Catatan Tripadvisor 1.0/5

Cairan M Ulasan TripAdvisor tersertifikasi

My partner stayed last week and had the most horrific stay possible and was met with nothing but ignorance. My partner arrived at the hotel and after first messaging me saying I think I have found my new favourite hotel this was soon to change. She checked in, went to her room and after a 3 hour car drive went to get in the shower, as she went to get in the shower she heard a noise but thought nothing of it then she heard it again and got out of the shower to investigate, to her shock a woman and her child were stood at the entrance to the room as they had been given the same room by reception. My partner got dressed and went down to reception to discuss to which she was sent back to a room with a member of the hotel staff who proceeded to start packing my partners belongings into her suitcase. My partner has OCD so things need to be done in a certain way the member of staff rushed her back to reception and said they will sort it out for you. When she got to reception the person there said don’t worry about just go back to your room. Not wanting to cause a fuss she did. On arrival back at her room which from what she told me was in a separate building the room key had been deactivated leaving her with no choice but to go back to reception they just gave her another room. She got to the room at around 8pm now to find the only plug was in the wardrobe and she had to work, she opened her laptop and the wifi wasn’t working. After a phone call with myself and her mum she decided that she needed to find another place to stay as she didn’t feel comfortable in this hotel after what had happened but with limited signal and no internet it was down to family 4 hours away to locate another hotel. My partner checked out after 2 hours in the hotel and didn’t once get an apology for the stay. We contacted hotels. Com who we booked through and they were great as at this point my partner didn’t get into her next hotel until 10.30pm they attempted to contact the hotel on a number of occasions but couldn’t get through. Today is the 3rd of September and I have just had this response from Hotels.com “Unfortunately, after multiple tries, we weren’t able to obtain an approval from the property manager to waive any cancellation fees”. I can understand a few misshaps in a hotel but for someone to be given access to a room when someone is already in it and then to expect a person to go back to that room is out of order. Then to not receive an apology for the events, to me someone checking out of a room after 2 hours should be raising alarm bells as a failure of basic customer service.

Dear Exploration451582, I am truly disappointed and very shocked to read your review, please accept my most sincere apologies regarding the very disappointing experience which your partner had at our hotel. I can reassure you that what your partner has encountered is not a true reflection of our standards. I am also saddened that I have not been able to get back to you timely as I as on annual leave and only just came back to work, I wish to reassure you that Guest's feedback is of paramount important to all of us. I have addressed the issues with our reception manager who will ensure such circumstance (which is rather unusual for us) will not occur again. I have processed a FULL refund via the third party company which you have booked it. Please accept, once again, my humble apologies. If you are ever in the Shorpshire area again, it will be my pleasure to have another opportunity to show you and your partner the true colours of Albrighton Hall Hotel and Spa. My email address is: operations@mercureshrewsbury.co.uk. I hope to hear from you soon and remain available for any assistance which you may require. Yours sincerely, Elena Fenton Operations Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 542 ulasan 9.2/10 Lokasi
  • 1.749 ulasan 6.6/10 Kamar
  • 1.521 ulasan 8/10 Pelayanan
  • 57 ulasan 1.6/10 Internet
  • 1.121 ulasan 6.1/10 Makanan
  • 750 ulasan 6.3/10 Kebugaran/olah raga
  • 611 ulasan 7.1/10 Sarapan
  • 595 ulasan 5.2/10 Kebersihan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Shrewsbury

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (termasuk PPN dan pajak liburan) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.