Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 3.8/5 1.326 opiniones

Extras del hotel

  • Acceso gratuito a Internet WIFI en todo el hotel

  • Instalaciones de ocio con piscina cubierta de 10 metros, sauna, hammam, sala de hielo y spa

  • Aparcamiento gratuito con plazas para minusválidos y cómodo acceso al centro de Shrewsbury

  • Hotel con 87 habitaciones de diseño personalizado y habitaciones Privilege con vistas al lago

  • Con un original diseño, el restaurante Oak sirve exquisitos platos de temporada

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Hotel aprobado por ALLSAFE

Localización del hotel

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
Reino Unido

GPS:52.75736, -2.746925

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Bienestar
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

Nuestros alojamientos

Nuestras 87 habitaciones incluyen habitaciones de categoría superior con 2 camas individuales, dobles y Privilege con vistas al lago y los jardines repartidas entre los bloques Main House 29, School Masters House 10 y Stable Wing 16. Todas las habitaciones son para no fumadores y cuentan con Internet WiFi, servicio de habitaciones las 24 h, aparcamiento gratuito, secador, plancha, nuevos televisores planos con canales internacionales, artículos de baño gratuitos, cafetera y tetera.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  3.8/5  1.326 opiniones

Valoración de TripAdvisor  4.0/5  2.869 opiniones

Disappointing Spa Day and lack of response to emails afterwards

Nota de Tripadvisor 2.0/5

Nicola N En familia - Valoración certificada de TripAdvisor

I visited the spa for the day on 19th December with my daughter. It was very disappointing having travelled a long way that only the jacuzzi and one aroma steam room were in full working order. We had been made aware that the swimming pool may not be in operation before our visit but were assured that all the other facilities would be available .In my opinion , in view of the limited facilities available, I do not feel that experience represented value for money. We also had to queue a long time to use the jacuzzi as everyone else was wanting to use this due to the main pool being closed, so did ot spend as much time in it as we would have hoped.. I have refrained from posting a bad review until now, but having sent several emails and received no response at all regarding my comments I am extremely disappointed that no one has had the common decency to reply to me I look forward to receiving your comments

Freezing cold pool, broken facilities

Nota de Tripadvisor 1.0/5

Overboard79 En familia - Valoración certificada de TripAdvisor

Freezing cold pool, has been for last 3 years. Complaints go ingnored, different excuse every week. Attempts to raise the issue on Facebook results in my being blocked - rather than address the problems. If you are looking to book here for a spa break - don't bother. The pool is freezing to the point that it is painful. Jacuzzi is tepid if working at all. One or more of the steam /sauna rooms are usually out of order. A persistent damp smell, shower units broken and hanging off the walls, soap dispensers are missing. This is after a supposed refurbishment

Dear Overboard79, As a leisure member, we thank you for your review. Please can you contact the general manager on gm@mercureshrewsbury.co.uk to discuss your comments. Gemma Everton Front Office Manager

A fabulous stay

Nota de Tripadvisor 5.0/5

lizp202 Valoración certificada de TripAdvisor

Two fabulous days away. The staff were wonderful and the spa facilities surprisingly extensive for a hotel spa. The hotel is a delight, with a superb restaurant and an ambitious new restaurant Manager. The evening dinner was well above what I'd expected for a 'chain' hotel. The service is personal, the dining room is beautifully historic and the food delights. I read other review before going...so what about the pool being cold you ask?? We found it a perfect temperature to swim in and there's no shortage of heat in the jacuzzi, steam rooms and sauna. A really, really enjoyable 2 days, thank you to the Albrighton Team. Looking forward to our next visit!

Dear Lizp202 Thank you for your lovely review regarding your recent stay with us, it was a pleasure to meet you both. I have forwarded your review to the team who will all be delighted! Really pleased that you both had an enjoyable stay. I look forward to welcoming you back soon Gemma Everton Front Office Manager

Great Stay!

Nota de Tripadvisor 5.0/5

Q1188UJandrewm Valoración certificada de TripAdvisor

Thanks so much to Sam and team for looking after me, and my food allergies, Nothing was too much trouble and a real effort was made to accommodate my dietary requirements. Would highly recommend and will stay again.

Dear Q1188UJandrewm, We appreciate your comments regarding your recent stay with us at Albrighton Hall Hotel. I am very pleased to read the team and Sam accommodate yourself, i will ensure this comments get passed directly to the team Gemma Everton Front Office Manager

Maravilloso

Nota de Tripadvisor 5.0/5

Charlygourmet M En familia - Valoración certificada de TripAdvisor

Mi segunda vez en el Mercure, y puedo decir que fue incluso mejor que la primera. El hotel y las habitaciones son estupendas, el SPA está en muy buen estado de funcionamiento y es una maravilla, el personal del hotel muy atento y amable. El desayuno es de los mejores que conozco y el restaurante difícilmente superable. Sin duda volveré cuando tenga ocasión.

Dear Guest, Thank you, so much for your lovely feedback, the staff and I very much appreciate this. I am so pleased that we exceeded your expectations more than your previous stay and I do hope that we can welcome you back to Albrighton Hall Hotel and Spa in the very near future. Kindest regards, Jane Peach Front Office Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 444 opiniones 9.1/10 Ubicación
  • 1.448 opiniones 6.2/10 Habitación
  • 1.355 opiniones 7/10 Servicio
  • 41 opiniones 4.3/10 Internet
  • 942 opiniones 5.3/10 Comida
  • 524 opiniones 6/10 Desayuno
  • 516 opiniones 5.5/10 Área de Bienestar
  • 498 opiniones 4.7/10 Limpieza

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