Mercure Exeter Southgate Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 1.054 comentários

Mercure Exeter Southgate Hotel - Image 1
Mercure Exeter Southgate Hotel - Image 2
Mercure Exeter Southgate Hotel - Image 3
Mercure Exeter Southgate Hotel - Image 4

Descrição

Extras do hotel

  • Central location, close to the Cathedral, Exeter Quay & Underground Passages.

  • Complimentary Fitness Suite during your stay. Swimming pool, sauna & jacuzzi chargeable 10GBP

  • Onsite private parking.

  • The Gate House Restaurant features locally sourced dishes.

  • Ideal destination for meetings, weddings and private functions

As nossas opções de alojamento

Localização do hotel

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
Reino Unido

GPS:50.720332, -3.528424

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

THE GATE HOUSE

O nosso chef, o Sr. Damian Martin, acolhe-o no nosso Gate House Restaurant. Os hóspedes podem desfrutar da contemporânea cozinha britânica, incluindo carne de origem local e marisco fresco.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.2/5  1.054 comentários

Classificação do TripAdvisor  4.0/5  3.132 comentários

Certificado de excelência 2024

Not so appealing anymore.

Nota Tripadvisor 2.0/5

Rob C Avaliação com certificação TripAdvisor

Stayed here before on four previous occasions and the experience in the past has been faultless. Sadly, I was not impressed on this occasion. The cost of the room (£160) I feel was OTT. The use of the pool is now an additional cost, as is the parking. The bar closed at 11pm and the expensive breakfast was not up to its previous high standards. However, the staff were all superb and the room was clean and comfortable. Will probably stay somewhere else next time.

Thank you for leaving a review and I'm sorry your stay was not up to our usual standard and I will pass on the feedback to the departments involved. We appreciate the kind words about the staff and we hope you stay with us again. Kind regards Jake Mountford

Decent stay spoilt by terrible check-out experience

Nota Tripadvisor 3.0/5

Aitchlone19 Avaliação com certificação TripAdvisor

Although largely happy during our 2 day stay, with just a few minor niggles (too few sockets in the room, hard pillows, aircon not working in daughter's room etc), the whole experience was marred by the overcharging at checkout. We were alerted to a potential problem by the fact that the two groups of guests in front of us in the queue both had major issues with their bills, arguing that they hadn't even been in the bar or had a meal in the restaurant etc. So although we were told that our bill had been paid using the credit card details on the system, we insisted on a detailed invoice. When this was eventually produced we saw that we were right to be cautious. We had been charged for 4 lunches that never happened and our 8 breakfasts had been listed at full-price, rather than the discounted rate for pre-booking. After 'checking with the bar', the receptionist agreed that we had been overcharged by £182!!! This was refunded to the card, but we were left feeling that we had only avoided being cheated by being vigilant. You have been warned!

Thank you for leaving a review. I apologies for the issues you have had and I will investigate and pass your feedback on to the departments involved. I'm glad this was eventfully resolved and happy to see you enjoyed the stay overall. We hope you stay with us again. Kind regards Jake Mountford | Duty Manager

Gutes Stadthotel zentrumsnah

Nota Tripadvisor 3.0/5

D3443GYRichardS Avaliação com certificação TripAdvisor

Das Hotel liegt ruhig, dennoch zentrumsnah. Die Zimmer sind mittelgroß, das Frühstück ok. Abends Essen sollte man besser woanders, das Restaurant ist nicht so prickelnd. Für einen Aufenthalt in Exeter gut geeignet; Parkplatz ist vor der Haustür.

Thank you for taking the time to leave us a review of your recent stay with us. I am pleased to see that overall you enjoyed your visit and hope to welcome you back in the future. Kind Regards Jenn Howell Operations Manager

Bem localizado

Nota Tripadvisor 4.0/5

Ana G Negócios - Avaliação com certificação TripAdvisor

Hotel bom, bem localizado, e a poucos metros do centro da cidade. O café da manhã é muito bom, tem bacon de excelente qualidade!!!! O quarto é confortável, mas sem luxo. O único ponto negativo é que o quarto em que eu estava era tipo aqueles conjugados, separados por uma porta, então eu escutava o ruído da Tv do quarto ao lado!Tem uma piscina térmica agradável.

Dear Anagusto Many thanks for your positive review following your recent stay. We are delighted that you found the hotel's location and facilities ideal for your stay in Exeter. We hope to welcome you back in the future. Kind regards Fiona Darde

Bom hotel, bem localizado.

Nota Tripadvisor 4.0/5

Maria Lucia S Romântica - Avaliação com certificação TripAdvisor

Bom hotel, bem localizado no centro de Exeter e quase ao lado da catedral. Quarto confortavel, mas sem maiores confortos. Faltam detalhes de cuidado especial. Não tem banheira e faltam gavetas para guardar roupas. A piscina é um ponto positivo.

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 930 comentários 9.3/10 Localização
  • 1.409 comentários 5.9/10 Quarto
  • 1.258 comentários 8.3/10 Serviço
  • 16 comentários 6.1/10 Internet
  • 515 comentários 5.9/10 Limpeza
  • 502 comentários 6.7/10 Pequeno-almoço
  • 400 comentários 5.3/10 Comida
  • 331 comentários 5.2/10 Custo Benefício

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