Name: Mercure Exeter Southgate Hotel
Address: EXETER, EX1 1QF, UNITED KINGDOM
Telephone: (+44)1392/412812

Mercure Exeter Southgate Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 3.8/5 524 comentários

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Descrição

Mercure Exeter Southgate Hotel

O hotel para viajantes que procuram experiências locais e autênticas

O Mercure Exeter Southgate Hotel é um moderno hotel de 4 estrelas com uma excelente localização no centro de Exeter. O Exeter Southgate Hotel é ideal para uma escapadinha citadina. Situa-se a uma curta distância das principais atrações e do centro da cidade. O Southgate Hotel dispõe de salas de reuniões e de conferências. É ideal para estadias de negócios ou de lazer. Divirta-se no Spa com piscina aquecida, sauna e sala de fitness. Estacionamento com um custo de 15 GBP/dia.

The hotel neighbours the cathedral, the shopping areas of Princesshay, Bedford Square and the historic quay. The location is perfectly situated for short breaks and is great for golfers as it is close to an 18-hole golf course. Open 24 hours a day and seven days a week, the hotel is easily accessible and caters to young children and disabled guests. Those attending for business purposes will also benefit from the hotel's meeting facilities, welcoming up to 120 people.

O hotel fica a um passo da Catedral, do cais e de lojas. Crely Adventure Park a 2 m; Go Ape a 5 m; praias a 12 m; Dartmoor a 15 m; Torquay a 20m; Paignton Zoo a 25m; Dartmoor Zoo a 40m; Plymouth Marine Aquarium a 35m; Cornwall a 40m; Eden Project a 60m.

Extras do hotel

Central location, close to the Cathedral, Exeter Quay & Underground Passages.
Leisure facilities including swimming pool, sauna & jacuzzi
Onsite private parking.
The Gate House Restaurant features locally sourced dishes.
Ideal destination for meetings, weddings and private functions

Hotel aprovado por ALLSAFE

Localização do hotel

Mercure Exeter Southgate Hotel

Southernhay East
EX1 1QF EXETER
Reino Unido

Telefone +44 1392 412812

+44 1392 413549

De avião
BRISTOL A 108 km / 67 milhas
De avião
EXETER INTERNATIONA A 10 km / 6 milhas
De avião
PLYMOUTH/ROBOROUGH A 73 km / 45 milhas
De carro
M5 JUNCTION 29 A 6 km / 4 milhas
De comboio
EXETER CENTRAL A 0 km / 0 milhas
De comboio
EXETER ST DAVID'S A 2 km / 1 milhas

GPS:50.720332, -3.528424

Serviços do hotel

Check-in desde as 14h00 - Check-out até às 12h00

Em resumo

No local

Piscina
Estacionamento
Restaurante
Hotel com acesso para cadeira de rodas
Ar condicionado
Wi-Fi
Bar
Salas de reunião

THE GATE HOUSE

O nosso chef, o Sr. Damian Martin, acolhe-o no nosso Gate House Restaurant. Os hóspedes podem desfrutar da contemporânea cozinha britânica, incluindo carne de origem local e marisco fresco.

As nossas opções de alojamento

Os 156 quartos do hotel oferecem aos clientes diversas opções de alojamento incluindo: Classic, Privilege, Suite, quartos com ligação e 7 quartos acessíveis. Todos os quartos são para não fumadores e têm acesso WIFI, serviço de quartos e TV de ecrã plano. Cada quarto cumpre as normas de 4 estrelas, mas também oferecem vistas particularmente inspiradas sobre a cidade, incl. a catedral de Exeter, a histórica Southernhay e os distintos vislumbres do campo de Devon.

Quarto Classic com cama dupla ou 2 individuais

Espaço acessível

Número máx. de pessoas: 2
Superfície: Desde 18 m² / 193 sq ft

Internet sem fios no quarto
Internet sem fios no quarto
Internet de alta velocidade
Utensílios para chá/café
TV por satélite/cabo a cores(...)

Quarto Standard com 2 camas solteiro

Espaço acessível

Número máx. de pessoas: 2
Superfície: Desde 18 m² / 193 sq ft

Internet sem fios no quarto
Internet sem fios no quarto
Internet de alta velocidade
Utensílios para chá/café
TV por satélite/cabo a cores(...)

Quarto Privilege Mercure

Número máx. de pessoas: 2
Superfície: Desde 18 m² / 193 sq ft

Internet sem fios no quarto
Internet sem fios no quarto
Internet de alta velocidade
Utensílios para chá/café
TV por satélite/cabo a cores(...)

Quarto Classic familiar

Espaço acessível

Número máx. de pessoas: 4
Superfície: Desde 18 m² / 193 sq ft

Internet sem fios no quarto
Internet sem fios no quarto
Internet de alta velocidade
Utensílios para chá/café
TV por satélite/cabo a cores(...)

Quarto Clássico acessível com 1 cama dupla ou 2 camas de solteiro

Espaço acessível

Número máx. de pessoas: 2
Superfície: Desde 18 m² / 193 sq ft

secretária
Ferro de engomar

Quarto Privilege acessível com 1 cama casal

Espaço acessível

Número máx. de pessoas: 2
Superfície: Desde 18 m² / 193 sq ft

secretária
Ferro de engomar

Avaliações dos nossos clientes

Tired Hotel

karlbousfield Negócios - 28-03-2022 Avaliação com certificação TripAdvisor

I have stayed here a lot over the years but my recent stay was somewhat disappointing due to the condition of the room, the table top was loose and hanging off couldn't use it. The lights in the room were either all on or all off, there was mold in the shower. The room was generally tired. The food menu was limited and has the same old same old offerings not much incentive to eating in house.

Thank you for leaving us a review of your recent stay with us - I will bring up with the maintenance team the issues you have mentioned. The maintenance team are working hard to improve all rooms and just this week we have been replacing curtains/nets, some tv's and other electrical appliances which is all based on the valued feedback we receive from our guests so once again - thank you for your comments. Kind Regards,

Excellent service and position

720alison Negócios - 07-03-2022 Avaliação com certificação TripAdvisor

The hotel is excellent with clean big room and great pool. Perfect to unwind. Good location for sight seeing and or work in central Exeter. Only concern that on a Sunday night the kitchen couldn't cope with high demand. Understood this as everywhere is recovering from Covid and staffing issues.

Thanks for leaving us a great review of your recent stay. I am pleased to see that overall you enjoyed your stay with us but would like to apologise that we were busy on the Sunday evening - I thank you for your understanding and hope to welcome you back again in the future. Kind Regards

Disappointed

Nomis60 Negócios - 27-01-2022 Avaliação com certificação TripAdvisor

Service is below average. No night porter service. Reluctant to print off a bill. Impossible to phone through to the hotel to obtain an email copy of the bill and again reluctant to send. Disappointed.

Thank you for taking the time to leave us a review of your recent stay with us. I am really sorry to hear of the issues you have had during your stay with us. Please be assured that we are taking all feedback on board, more now than ever. The hotel is now under new management and along side that we are implementing new policies and procedures, staff training and listening to our valued guests. We hope that your next stay with us is a successful one and would like to once again apologise for the issues. Kind Regards, Front Desk Team

Will never stay here again despite having stayed here every time we have travelled to Cornwall

Mariette R 14-01-2022 Avaliação com certificação TripAdvisor

We arrived for an over night stay to celebrate my companions 70 birthday. I had booked a suite,direct with Accor,as it was a special event. I collected the key and found we had been given a Privelege room, the worst I had ever seen, half lights on bathroom mirror didn't work, nor air conditioning and a great piece of wallpaper was missing. I went down to reception and was told they didn't have a suite available, despite it having been booked sometime in advance. Something was said about one person being unable to leave as ill and other 2 already taken! Another guest who arrived as I was in conversation was also refused the suite he had booked. Disgraceful! I will never stay with you again, completely ruined a special occasion! I did fill in a complaint form on line but have not had a reply.

Thank you for leaving us a review Mariette R. I am really saddened to hear the issues you had during your stay with us and I am very sorry your complaint has not been replied to so far - I will look into this as a matter of importance. As you may be aware the hotel is under new management and we are beginning the new year with new team members, staff training and new policies and procedures and this is not the standard that we want our guests to be leaving the hotel with. Please contact me direct at the hotel on 01392 412812 as I would like to discuss your feedback with you. Kind Regards Barnaby Kean General Manager

Excellent hotel and location

Martin C Negócios - 10-01-2022 Avaliação com certificação TripAdvisor

Excellent hotel and location - Everything you need for central Exeter Great value for all the facilities Great friendly staff Location is central and walking distance from all the amenities of Exeter.

Thanks for taking the time to leave us a review of your recent stay with us. I am pleased to see that you enjoyed your stay with us and hope to welcome you back again soon. Kind Regards, Front Desk Team Mercure Exeter Southgate

Em parceria com TripAdvisor

Descrição

Extras do hotel

Localização do hotel

Mercure Exeter Southgate Hotel

Serviços do hotel

THE GATE HOUSE

LOUNGE BAR & TERRACE

Piscina

Reuniões e eventos

Casamentos

As nossas opções de alojamento

Quarto Classic com cama dupla ou 2 individuais

Quarto Standard com 2 camas solteiro

Quarto Privilege Mercure

Quarto Classic familiar

Quarto Clássico acessível com 1 cama dupla ou 2 camas de solteiro

Quarto Privilege acessível com 1 cama casal

Suite Executive

Avaliações dos nossos clientes

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