Mercure Paignton Hotel 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 877 comentários

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Mercure Paignton Hotel - Image 1
Mercure Paignton Hotel - Image 2
Mercure Paignton Hotel - Image 3
Mercure Paignton Hotel - Image 4
22 25 Esplanade Road, TQ4 6BQ PAIGNTON, Reino Unido

Descrição

Extras do hotel

  • Um hotel familiar situado no coração da Riviera Inglesa e a 5 minutos de Torquay

  • WI-FI de alta velocidade em todos os quartos e estacionamento pago disponível

  • Com cozinha de inspiração local, o bar e o terraço oferecem a melhor comida e bebida regionais

  • Um hotel que aceita animais estimação de todas as formas e tamanhos

  • 2 salas de reuniões bem equipadas com capacidade para 35 participantes e tecnologia de ponta

As nossas opções de alojamento

Localização do hotel

Mercure Paignton Hotel

22 25 Esplanade Road
TQ4 6BQ PAIGNTON
Reino Unido

GPS:50.4375, -3.5578

Telefone

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  877 comentários

Classificação do TripAdvisor  4.0/5  219 comentários

Avoid this one

Nota Tripadvisor 2.0/5

Jacdb Família - Avaliação com certificação TripAdvisor

Food was overpriced and very poor taste and quality. Getting them to seat you in the restaurant was a task, they had to ask the kitchen first and this was at 7pm with only half a dozen people sat eating! The staff all seem to be new and have no idea what they are doing, we witnessed very poor customer service, a waiter who didn’t speak any English and one who dropped their drink on them. Now to say they have parking is a joke. They charge £15 a day and the spaces are soooo tight no-one can open their car doors without hitting the car next to them, it’s tantamount to daylight robbery. The rooms are ok, it’s just a shame you can’t find any info on the website about what you get in your room??? You do get an iron and ironing board, hairdryer, soaps and shampoos, tea and coffee making items and 2 cans of water. We will stick to the palace in future 2 doors away and avoid this like the plague in future.

Dear Jacdb, Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your disappointing experience during your stay. It is important to us that our guests receive excellent service and enjoy their time at our hotel, and it is clear we did not meet these expectations. We apologise for the issues you encountered with the restaurant seating and service. Your comments regarding staff training and the dining experience have been noted and will be addressed with the relevant teams to ensure improvements are made. We understand your frustration with the parking situation. We appreciate your feedback on the room amenities and will ensure our website provides clearer information for future guests. We are committed to improving and hope you will consider giving us another opportunity in the future. With best wishes Jason

Great Stay

Nota Tripadvisor 5.0/5

Neil O Avaliação com certificação TripAdvisor

Had two night stay here and was very pleased with all aspects of this new hotel.Check in was quick and easy. My room was spacious as was the ensuite. The cleanliness was top draw and everything worked. The bed was really comfy and I heard no noise from anything when in my room.Nice large smart TV too ! Would certainly stay again and will look out other hotels in the group.

Dear NeilO983, Thank you for your fantastic review! We are thrilled to hear that you had an enjoyable two-night stay and that all aspects of your experience met your expectations. It's great to know that you found the check-in process quick and easy, and that your room was spacious, clean, and comfortable. We are also glad you appreciated the quiet environment and the large smart TV. We look forward to welcoming you back and hope you continue to enjoy stays at other hotels in the Accor Group. With best wishes Jason

Told wait!

Nota Tripadvisor 3.0/5

Dav549 Avaliação com certificação TripAdvisor

Visited Paignton for Armed forces day March (on a Sunday). Decided to have a drink in this smart looking hotel over looking the green on the sea front. Warm and sunny day so decided we would sit out side. A polite friendly elderly gentleman greeted us who was washing down the main walkway into the hotel. Once inside we went to the main entrance bar to order a coffee and a coke. Straight away told, wait a minute! However, there appeared nobody around? This lady appeared stressed and not happy in her job. She eventually returned and took the order and told us she bring it over. 25 mins later still no drinks, on asking she informed us she forgot. Great looking hotel but let down by this member of staff who was on the main reception. Maybe the gentleman cleaning the front should be in charge of reception as he was polite and welcoming!

Dear Dav549, Thank you for taking the time to share your experience. We are pleased to hear that you found our hotel appealing and enjoyed the warm welcome from our staff member outside. However, we sincerely apologise for the inconvenience you faced with the service at our main bar. This is certainly not the standard of service we strive to provide. We will address this with our team to ensure such lapses do not occur in the future. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more seamless experience. With best wishes Jason

A great hotel

Nota Tripadvisor 5.0/5

M4073KOtrishc Avaliação com certificação TripAdvisor

A very comfortable hotel, great location on the seafront within walking distance of the harbour and the town centre. The staff were friendly and professional, nothing was too much trouble. Room was spacious and the bed comfortable giving a good night’s sleep.

Dear M473KOtrishc, Thank you for your wonderful review. We're delighted to hear that you found our hotel comfortable and enjoyed our prime seafront location, close to both the harbour and town centre. It's fantastic to know that our friendly and professional staff made your stay enjoyable and that your room provided a spacious and restful experience. Your kind words mean a lot to us. We look forward to welcoming you back soon. With best wishes Jason

Si può fare meglio

Nota Tripadvisor 3.0/5

tiziana g Avaliação com certificação TripAdvisor

L'hotel è nuovo e ben arredato in stile moderno, perfetta la posizione sulla passeggiata della spiaggia, ma il servizio è tutto da rivedere!!! Disorganizzazione e personale giovane ed inesperto. Scarsa scelta nella colazione e nella cena. Da migliorare 😂

Dear 807tizianag, Thank you for taking the time to share your feedback with us regarding your recent stay at the Mercure Hotel Paignton. We appreciate your valuable insights as they help us identify areas where we can improve our services. We're glad to hear that you found our hotel's modern furnishings and prime beachfront location to your liking. However, we're sorry to learn that your experience with our service fell short of your expectations. Please accept our sincere apologies for any inconvenience caused by disorganization and the lack of experience among our staff members. Your comments regarding the breakfast and dinner choices have been duly noted, and we will certainly review our offerings to ensure a more diverse and satisfying dining experience for our guests. We value your feedback as it helps us strive for excellence in all aspects of our operations. Rest assured that we will take your comments into consideration as we work to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. With best wishes Jason

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 925 comentários 7.7/10 Localização
  • 1.381 comentários 8.2/10 Quarto
  • 1.296 comentários 7.5/10 Serviço
  • 16 comentários 6.8/10 Internet
  • 710 comentários 5.3/10 Pequeno-almoço
  • 664 comentários 5.2/10 Comida
  • 614 comentários 7.5/10 Limpeza
  • 492 comentários 9.6/10 Atmosfera

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Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (IVA e taxa turística incluídas) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.