Mercure London Staines upon Thames Hotel 3 gwiazdki

Ocena na stronie TripAdvisor 3.5/5 Liczba opinii: 1 074

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Opis

O hotelu

  • Nearby Thorpe Park, Legoland and Chessington

  • Situated by the River Thames with scenic terrace area

  • In-house bar & restaurant serving authentic local dishes

  • Function room capable of holding up to 40 guests

  • Close to the town centre and train station

Nasze pokoje

Lokalizacja hotelu

Mercure London Staines upon Thames Hotel

Thames Street
TW18 4SJ STAINES
United Kingdom

Pozycja GPS:51.431839, -0.511763

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

RIVERSIDE RESTAURANT

Zdjęcie nieumowne

The Riverside Restaurant invites you to sample the very best in food and beverage. Choose from a wide range of traditional and international dishes, prepared from only the freshest and highest quality ingredients.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 074

Comfortable stay

Ocena na stronie TripAdvisor 5.0/5

Emma W Solo travel - Opinia zatwierdzona w TripAdvisor

Stayed at this hotel twice due to working in the area. Found all the staff welcoming and helpful. Magda was extremely helpful and provided me with information about the area and always had a smile. Rooms were to a standard I would expect and if you have any issue they are quick to resolve. Would recommend if in the Staines area

Hotel off The Shining

Ocena na stronie TripAdvisor 1.0/5

Helen B Opinia zatwierdzona w TripAdvisor

I drove past this place 3 times thinking that it was shut down decrepit old place stunk of stale beer there was blood stains on the walls and everything woke up with a sore back due to hard mattress don’t stay here unless you like skunks and rats disgusting!

Bizarre Mercure Experience

Ocena na stronie TripAdvisor 3.0/5

804vinces Opinia zatwierdzona w TripAdvisor

Not the quality of most Mercures and I’ve stayed in quite a few, - no lift, very basic, tired room with a strange smell. On check in I was told the bar was 24hrs, but when I came back at 11.00pm was told I would have to wait until 1.00am for it to reopen, due to staff change over. The bar manager was just downright rude saying reception was wrong Bizarre!

Do they understand customers are actually paying to stay here?

Ocena na stronie TripAdvisor 2.0/5

dhps1979 Rodziny - Opinia zatwierdzona w TripAdvisor

Although the rooms are decent enough, very comfortable beds and lovely balcony looking over the river Thames… Any interaction with the staff just felt rather odd? I just felt they lacked any training in hospitality or customer service, one evening the fire alarm repeatedly went off during the early hours and when brought to attention of the reception staff he couldn’t even say sorry, just repeatedly pointed out it was for our safety, which I understand, but it should not have repeatedly gone off! Also when asking at the bar what wine they had the barman just pointed at the list! Anyway, not bad for a nice hotel near Thorpe Park.

Great stay

Ocena na stronie TripAdvisor 5.0/5

miroslavab461 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed one night only, great location, fantastic walks by the river. Wonderful friendly staff, top marks for Magda! Very helpful and efficient. Parking available outside the hotel, very convenient. Would definitely recommend and will come back again.

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Recenzje naszego hotelu napisane przez podróżnych

  • 93 Liczba opinii 8.4/10 Lokalizacja
  • 130 Liczba opinii 7.5/10 Pokój
  • 81 Liczba opinii 8.8/10 Obsługa
  • 74 Liczba opinii 7.1/10 Komfort
  • 48 Liczba opinii 5.6/10 Dobra oferta cenowa
  • 39 Liczba opinii 8.4/10 Czystość
  • 35 Liczba opinii 5.9/10 Śniadanie
  • 31 Liczba opinii 3.4/10 Udogodnienia

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