Mercure Blackburn Dunkenhalgh Hotel & Spa 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 344 beoordelingen

Beste prijs
garantie
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, Verenigd Koninkrijk

Omschrijving

Extras van het hotel

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Verwarmde binnenzwembad en fitnessfaciliteiten

  • Popular wedding reception destination for up to 300 guests

  • Schoonheidsruimten met een scala aan behandelingen

Onze accommodaties

Hotel locatie

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Verenigd Koninkrijk

Gps:53.768386, -2.39473

Telefoon
Fax +44 1254 872230

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

CAMEO RESTAURANT

Het bekende restaurant van het Mercure Dunkenhalgh heeft dankzij het renovatieproject een frisse smaak. Het restaurant Cameo is stijlvol gerenoveerd om zijn charme te vergroten en een nog intiemere ambiance aan te bieden.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  344 beoordelingen

TripAdvisor score  3.9/5  929 beoordelingen

Rooms and corridors can be cold

Tripadvisor-waardering 5.0/5

D110SJmarkw Gecertificeerde beoordeling door TripAdvisor

We stayed as part of a long new year eve break The rooms and corridors can feel cold The staff were outstanding and friendly Food was very good quality Lots off space in the rooms We would stay again

NYE - a excellent choice for a family

Tripadvisor-waardering 5.0/5

169henrya Gecertificeerde beoordeling door TripAdvisor

We are here for New Year’s Eve , and all I can say is exceptional. The restaurant NYE gala dinner was superb , 3 course set such a reasonable price . The Beef wellington was superb and the chef was such a lovely guy . Room was modern and specious in the executive wing and very clean . The hotel is in need of some renovation outside but what makes the hotel is the excellent staff . Thoroughly recommend and we will be back .

Dear Henry, Thank you for your kind words regarding your recent stay during New Year's Eve. We are delighted to hear that you found our gala dinner exceptional, particularly the Beef Wellington, and that our staff made a positive impact on your experience. It is encouraging to know that you appreciated the modernity and cleanliness of your room in the executive wing. We appreciate your feedback regarding the exterior of the hotel and will take this into consideration as we continuously strive to enhance our guests' experience. Thank you for recommending us, and we look forward to welcoming you back in the future. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Not bad, could be better. Needs better communication and more staff

Tripadvisor-waardering 3.0/5

ellim208 Gecertificeerde beoordeling door TripAdvisor

The room was nice. The massage was nice but that’s all I really have to say on the positives. The bar area is understaffed so takes a long time to get a drink or food. I booked through spa breaks to get a deal which included £30 per head in the evening restaurant, I bought lunch from the bar & lounge menu at lunch time which was quite nice food. However, when we got to the restaurant, we weren’t told earlier on but it was the same menu as the bar menu we had earlier. They advised the normal evening menu was not on but we still had £30 per head to spend. We didn’t want to try anything else on the lunch menu, therefore ordered a bottle of wine so we didn’t waste the whole £60 and decided to go somewhere else. They then advised the £30 per head was only for food. This was not advised earlier. I was slightly frustrated as if we were made aware the menu would be the same as the bar menu, we could’ve made the decision earlier or the £60 could’ve contributed towards lunch. It’s not the best selection for a nice evening meal. The breakfast was quite good and there was a good selection. The general area could do with a bit of upkeep

Dear Elli, Thank you for taking the time to share your thoughts regarding your recent stay with us. We appreciate your feedback as it is invaluable in helping us enhance our guest experience. I am pleased to hear that you enjoyed your room and the massage, as well as the breakfast selection. However, I regret to learn about the issues you encountered with communication and staffing in the bar area. We strive to provide attentive service, and your comments will be taken into consideration as we evaluate our operations. Regarding the restaurant menu, I apologize for the lack of clarity about the dining options available during your visit. It is our goal to ensure that all guests are fully informed of their choices, and your experience does not reflect our usual standards. I will ensure that your feedback is shared with the relevant teams to improve our communication practices. Thank you once again for your insights. We hope to welcome you back in the future for an improved experience. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Amazing Hotel

Tripadvisor-waardering 5.0/5

Jacqueline A Gecertificeerde beoordeling door TripAdvisor

Do you know I came to the Dunkenhalgh in order to do my own thing christmas and boxing days. Christmas day was made better by family, and friends. However the room is amazing nice big room, a very very comfy bed. Room and time enough to have a few moments. A comfy lounge with music in the background, just loud enough for you to talk and hear. But this review isn't really about the furnishings really it's about some amazing staff, who helped me so much. Their kindness just overwhelmed me. Never have I been looked after like they looked after me. All without them knowing what I was there for. The fish and chips that was not really on the menu but still done by Jack the newish chef. The scone jam and cream just made my day. Thankyou. The bar area which is where I spent my day was looked after by Jude, (Bar) Mia, and Sofia. They all gave me table service because they noticed I was struggling. Not just for me but for anyone they gave 100%.whom ever recruited them well done. Plesent, curtious, kind, but above all made my stay at the Dunkenhalgh far more than it could have been. Thank you so much to all of you I loved my stay. I will be back. Dunkenhalgh what a great place.

Dear Jacqui, Thank you for taking the time to share your experience at Mercure Blackburn Dunkenhalgh Hotel & Spa. We are delighted to hear that you enjoyed your stay during Christmas and Boxing Day, and that our accommodations met your expectations for comfort and relaxation. Your kind words regarding our staff are greatly appreciated. It is wonderful to know that their attentiveness and commitment made a positive impact on your visit. We take pride in providing exceptional service, and it is encouraging to hear that our team members, including Jack, Jude, Mia, and Sofia, contributed to your enjoyable experience. We are also pleased that you enjoyed the food offerings, including the fish and chips, as well as the delightful scone. Your feedback highlights the dedication of our culinary team and their willingness to go beyond the standard menu. We look forward to welcoming you back to the Dunkenhalgh in the future. Thank you once again for your kind review. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Fabulous Christmas Experience

Tripadvisor-waardering 5.0/5

Bovyboy1971 Gecertificeerde beoordeling door TripAdvisor

Came here for Christmas dinner with my family and from start to finish it was a wonderful experience. The food was delicious and plenty leaving us all with full stomachs. The staff couldn’t do enough for you especially Danielle who really made our Christmas meal special. Roll on next year.

Dear Leigh, Thank you for your delightful feedback regarding your Christmas dinner experience. We are thrilled to hear that you enjoyed the delicious food and found our staff, particularly Danielle, attentive and accommodating. Your kind words encourage our team to continue delivering exceptional service. We look forward to welcoming you back for more memorable experiences next year. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 233 beoordelingen 9.2/10 Locatie
  • 912 beoordelingen 6.7/10 Kamer
  • 749 beoordelingen 8.1/10 Service
  • 23 beoordelingen 2.8/10 Wifi
  • 451 beoordelingen 6.2/10 Eten
  • 290 beoordelingen 5.4/10 Netheid
  • 279 beoordelingen 7.2/10 Ontbijt
  • 229 beoordelingen 8/10 Wellnessruimte

Mogelijk gemaakt door Trustyou

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