Novotel Cairo El Borg 4성

고객 평점 (ALL 평가) 4.5/5 1,442 리뷰

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호텔설명

호텔 추가 정보

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower and Egyptian Museum

  • 30-minute drive from Cairo Airport

숙박

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호텔 위치

Novotel Cairo El Borg

3 Saraya El Gezira street, Zamalek
11211 CAIRO
이집트

GPS:30.04441, 31.22604

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 룸 서비스
호텔 인근
  • 주차장

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,442 리뷰

TripAdvisor 평가  4.1/5  1,796 리뷰

2025으뜸 시설

Missing points stay

트립어드바이저 평점 1.0/5

a_elhaiwan TripAdvisor 인증 리뷰

In August 2025 , I was staying at Novotel Cairo el borg, The reservation was for 2 rooms double occupancy an for 2 nights , Dispite few problems faces during the stay , but it’s okay never mind, But the problem I am reviewing because of it , is after checking out , and as for my loyalty program Accor , the points must be credited to my account as the total amount of the 2 rooms paid ( this is as the terms of the program ) But the points was added for 1 room only. I have contacted Mr Osama Yousef reservations manager and he promised he will solve the problem , I asked him to send me the total invoice for the stay , but he didn’t , unfortunately, with no professionality , he ignore my calls and WhatsApp messages . I don’t know how this attitude came from responsible person Representing the hotel . I am asking for my rights, I am not asking for complimentary . I will not compromise on my rights. My email holding the Accor account : Ayman@ihcg-corp.com My loyalty membership number : 308103464094810 0

The Nile at your feet

트립어드바이저 평점 5.0/5

solanna TripAdvisor 인증 리뷰

Beautiful hotel, with the best view of the Nile. Excellent breakfast, very friendly staff and very spacious rooms. They even provided us with breakfast boxes when we had to leave early in the morning for Alexandria

Dear Solanna, Thank you for your wonderful feedback and for choosing Novotel Cairo El Borg. We are pleased to hear that you enjoyed the stunning views of the Nile, our spacious accommodations, and the excellent breakfast provided by our attentive staff. Your satisfaction is our priority, and we are glad to have met your needs during your stay. Best regards, Novotel Cairo El Borg

😍😍😍😍😍😍😍😍😍

트립어드바이저 평점 5.0/5

Road65027883997 TripAdvisor 인증 리뷰

I go to the hotel with my friends . I very enjoyed it I want to thanks for Miss AYA and his team and room is clean so I happy 😊

Dear Road65027883997, Thank you for your enthusiastic review and for choosing Novotel Cairo El Borg for your stay. We are pleased to hear that you and your friends enjoyed your time with us and that Miss Aya and her team contributed positively to your experience. Your feedback regarding the cleanliness of your room is greatly appreciated. Best regards, Novotel Cairo El Borg

Bad start

트립어드바이저 평점 1.0/5

Freedom51096494830 TripAdvisor 인증 리뷰

After a long flight and an exhausting night, I expected to rest upon arriving at my room. Instead, ongoing maintenance work with loud drilling and hammering made this impossible. Despite contacting the front desk twice, nothing was done to resolve the issue. This was an extremely frustrating and disappointing way to begin my trip.

Dear Freedom51096494830, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Cairo El Borg. I sincerely apologize for the inconvenience you experienced due to the maintenance work occurring during your visit. We understand how important a restful environment is after a long journey, and it is regrettable that we fell short in this regard. Your comments have been noted, and we will address this matter with our team to enhance our guest experience in the future. Best regards, Abdellatif Gebril General Manager

Rude staff. Dirty hotel.

트립어드바이저 평점 1.0/5

docarva TripAdvisor 인증 리뷰

The check-in process was confusing, and the front desk staff were rude — at one point they even raised their voices at us. We had requested rooms with Nile view and did not get them. Aside from that, most of the hotel staff are polite — except for the front desk team. In my room, there was a blood stain on the bed sheet, which is completely unacceptable. The Pringles in the minibar was already opened, which is also unacceptable. The shower has no water pressure and the water is not hot at all — it’s only lukewarm. So if you spend the whole day out and expect a warm, relaxing shower when you return, you won’t get it. The hairdryer feels like a toy and doesn’t dry anything. Overall, this is a very average hotel and not worth the price. The only good thing is the location.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,046 리뷰 9.2/10 위치
  • 1,318 리뷰 8.3/10 객실
  • 2,211 리뷰 9.3/10 서비스
  • 22 리뷰 5/10 인터넷 가격
  • 1,005 리뷰 8.9/10 조식
  • 593 리뷰 8.7/10 청결도
  • 382 리뷰 6/10 안락함
  • 248 리뷰 6.1/10 편의 시설

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