ノボテルカイロエルボルグ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,354 件のレビュー

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ノボテルカイロエルボルグ - Image 1
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3 Saraya El Gezira street, Zamalek, 11211 カイロ, エジプト

説明

ホテルのその他の情報

  • フィットネスセンターと屋外プール

  • ジャグジー、健康増進を目的としたスパ施設

  • ナイル川を一望する屋上のプール

  • カイロタワーまで徒歩10分

  • カイロ空港から車で30分

当ホテルの客室

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ホテル所在地

ノボテルカイロエルボルグ

3 Saraya El Gezira street, Zamalek
11211 カイロ
エジプト

GPS:30.04441, 31.22604

電話番号
ファックス +20 2 27356724

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,354 件のレビュー

トリップアドバイザーの評価  4.1/5  1,783 件のレビュー

2025エクセレンス認証

Excellent hotel in a great location.

トリップアドバイザーの評価 5.0/5

Paul N トリップアドバイザー認証口コミ

Great hotel in a great location. We had rooms overlooking the Nile and loved the fact that you could open the window to get fresh air and absorb the sounds of Cairo. Our checkin, room and overall experience was 100%. We had dinner in the roof top restaurant a couple of times and the food and service was excellent. Breakfast provides a great variety of food with eggs cooked to order. Loved the fact that you could get an ice cream in the lobby area at any time, it was yum. We used the tour company situated in the lobby and they assisted with all we wanted to do whilst in Cairo. Thanks to all the team who made our stay very special.

Dear P G Nugent, Thank you very much for your generous feedback and for choosing to stay at Novotel Cairo El Borg. We are thrilled to learn that you found our hotel to be excellent and appreciated its prime location with rooms offering stunning views of the Nile. It is gratifying to know that you enjoyed the fresh air and sounds of Cairo from your window. We are especially pleased that you had a positive dining experience at our rooftop restaurant and enjoyed the breakfast variety, including eggs cooked to order. Your mention of the ice cream in the lobby highlights the little touches we strive to provide to enhance our guests' experiences. We are also glad that our tour company could assist you in making the most of your time in Cairo. Thank you once again for your kind words about our team. We look forward to welcoming you back for another memorable stay in the future. Best regards, Novotel Cairo El Borg

🎉🎉🎉🎉🎉✨️✨️✨️✨️✨️✨️✨️

トリップアドバイザーの評価 5.0/5

Road65027883997 トリップアドバイザー認証口コミ

𝖳𝗁𝖾 hotel is fantastic i went to with my family I enjoyed in the brackets the room is clean and team help people. Miss Aya is beautiful and help the people the smile, s Aya is very beautiful I loved the hotel 🤩

Dear Road65027883997, Thank you for your enthusiastic feedback regarding your stay at Novotel Cairo El Borg. We are pleased to hear that you and your family enjoyed your experience and found our team, particularly Ms. Aya, to be helpful and welcoming. Your kind words are greatly appreciated. Best regards, Novotel Cairo El Borg

Friendly face

トリップアドバイザーの評価 3.0/5

asialoverR トリップアドバイザー認証口コミ

This review is based on my observations and my personal interaction with the staff members. I booked for this hotel for five nights stay for a family holiday of 4. The reason for choosing the hotel was the location and ease of make booking ( as they didn’t insist on separate room for the children). The rate was reasonable compared to other 4-5 stars in Cairo, I found that hotel rates in Cairo are on the higher end and I paid for 5 nights more that what I’d usually pay for a 5 stars hotel in Seoul, BKK or Tokyo. The hotel is a very good four stars and it’s reflected in the price, Service, rooms and breakfast buffet . I noticed the hotel doesn’t employ many females for example in the reception ( after 5 nights stay )I encountered one female staff , during breakfast I occasionally saw one female working VS 5-6 males , I think HK has no female staff at all. The reception could be hit and miss, some members like Mohammed is always very warm, friendly and pleasant whenever I had any interaction with him. I found other reception staff to be quite mechanical, zero smiles ,just doing the job they are paid to do, lacking warmth. On the day of the checkout I interacted with one staff who was very cold and stiff, wanted to serve another guest but the guest told him I was there first and he didn’t even apologise( will not mention the name) I asked for extended checkout and he said it’s $40 extra until 6 pm, at the time of payment a female colleague Veerine happens to be there, I hinted that I might leave little bit after 6 just in case ,his face changed and said ,after six I will have to pay again from 6 to 8 then Veerine cut him off and said not to worry about 30 minutes. One week before arrival , I emailed the hotel to prepare the sofa bed as we will be arriving around midnight and kids will be tired , I received a positive reply just to arrive after midnight and the sofa bed was not ready and had to wait for HK to set it up. We stayed 2 nights in a city facing room then paid to upgrade to Nile view room which was worth it. Rooms are of reasonable size , beds were comfortable with no bath tub and weak shower pressure and when you turn on the hot water it takes a minute to for the hot water to come. Rooftop food was nice , expensive and you choose a table facing the Nile a loud chiller noise could annoy you , I personally enjoyed the view and it didn’t bother me. Breakfast area is narrow and you have to move carefully between chairs , breakfast spread is not large but most of the food had good flavours and tasted good. Breakfast staff are very friendly and helpful. Went twice to the Italian restaurant both times didn’t even see single staff or other customers, see photos. Swimming pool surrounded by high walls and seldom gets any sun. The hotel has no Conceirge . No restaurants or supermarkets in the immediate vicinity of the hotel ,means you can walk 20 minutes to reach downtown via the bridge , or take Uber to Zamalek area for about EGP 60 Bottom line, this is a solid 4 stars hotel well priced. All in all the stay was good and we didn’t encounter any issues. I felt most of the staff were trying to please the guests. It’s not a place where whenever you encounter staff you’d be greeted and smiled at.Maybe next time we visit Cairo we stay here again and lower our expectations or pay more and move to a 5 stars property . If you’re looking for exclusive place to stay Novotel el Borg is not the place but if you want clean rooms, decent place to stay and save on your accommodation this Novotel is the perfect place . Checkout took 5-7 minutes to check the minibar

Dear asialoverR, Thank you for sharing your observations and feedback regarding your recent stay at Novotel Cairo El Borg. We appreciate your comments about our location, reasonable rates, and the comfort of our rooms. It is pleasing to know that you enjoyed the Nile view room upgrade and that our breakfast staff provided you with friendly service. We acknowledge your concerns regarding the gender balance among our staff and the varying levels of warmth in service interactions. Your feedback is invaluable in guiding our ongoing training and development efforts. Regarding the sofa bed preparation, we sincerely apologize for any inconvenience caused upon your late arrival. We strive to ensure all guest requests are met promptly. We appreciate your understanding regarding the extended checkout policy. Our team aims to accommodate guests' needs while adhering to hotel policies. Additionally, we acknowledge your remarks about the breakfast area and the swimming pool, and we will consider them as we work to enhance our facilities. Thank you for your constructive feedback, and we hope to welcome you back on your next visit to Cairo. Best regards, Novotel Cairo El Borg

Overall, it was a comfortable and enjoyable stay, and I would definitely recommend Novotel to anyone looking for a relax

トリップアドバイザーの評価 5.0/5

Mariam H トリップアドバイザー認証口コミ

I recently stayed at Novotel Hotel, and my experience was really pleasant. The cleanliness was great — the rooms were always tidy and well-organized, which made my stay very comfortable. I’d also like to thank the reception team for their warm and professional service, especially Gehan at the front desk. She was extremely polite, helpful, and always had a lovely smile.

Dear Mariam H, Thank you very much for your positive feedback and for choosing Novotel Cairo El Borg for your recent stay. We are pleased to learn that you found your experience comfortable and enjoyable, and that our commitment to cleanliness met your expectations. We appreciate your kind words about our reception team, particularly Gehan. It is always gratifying to know when our staff's efforts to provide warm and professional service make a difference in our guests' experiences. Thank you for your recommendation, and we look forward to welcoming you back in the future. Best regards, Abdellatif Gebril General Manager

Good stay

トリップアドバイザーの評価 5.0/5

Voyage62932106366 トリップアドバイザー認証口コミ

Thanks for ms gihan for her kind hospitality The hotel in a very good location amazing view andy vert helpful stuff i will come again to enjoy the view😍😍

Dear Voyage62932106366, Thank you for your positive feedback and for highlighting Ms. Gihan's hospitality. We are pleased to know that you appreciated our location and the amazing view. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay. Best regards, Abdellatif Gebril General Manager

との提携 TripAdvisor

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周辺の他の施設

カイロのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。