ノボテルカイロエルボルグ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 850 件のレビュー

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ノボテルカイロエルボルグ - Image 1
ノボテルカイロエルボルグ - Image 2
ノボテルカイロエルボルグ - Image 3
ノボテルカイロエルボルグ - Image 4
3 Saraya El Gezira street, Zamalek, 11211 カイロ, エジプト

説明

ホテルのその他の情報

  • フィットネスセンターと屋外プール

  • ジャグジー、健康増進を目的としたスパ施設

  • ナイル川を一望する屋上のプール

  • カイロタワーまで徒歩10分

  • カイロ空港から車で30分

当ホテルの客室

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ホテル所在地

ノボテルカイロエルボルグ

3 Saraya El Gezira street, Zamalek
11211 カイロ
エジプト

GPS:30.04441, 31.22604

電話番号
ファックス +20 2 27356724

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  850 件のレビュー

トリップアドバイザーの評価  4.0/5  1,659 件のレビュー

Refund Still Not Received After Two Weeks (Until today)

トリップアドバイザーの評価 1.0/5

Muizz A トリップアドバイザー認証口コミ

I am disappointed to share my experience with NOVOTEL CAIRO EL BORG, which has caused me significant frustration due to unresolved financial issues. I had made a booking for a stay from 12th to 20th December 2024, and cancelled it within the hotel's 24-hour free cancellation policy. Despite adhering to the policy as confirmed by the CWT reservation team, my credit card was charged the full amount—even before the 24-hour cancellation period had elapsed. It has been over two weeks since the charge, and despite multiple follow-ups, I have neither received a refund nor confirmation of the charge being cancelled. The lack of resolution has been both frustrating and disappointing, especially given the reputable standing of Accor Hotels.

Excellent stay

トリップアドバイザーの評価 5.0/5

Hadeel A トリップアドバイザー認証口コミ

Excellent Stay at Novotel Cairo El Borg I had an amazing stay at Novotel Cairo El Borg! From the moment I arrived, the reception team went above and beyond to make me feel welcome. A special thanks to Mohammed at the front desk for his exceptional hospitality and professionalism—he truly made my experience unforgettable. The housekeeping service was also impeccable. Kenawy ensured my room was always spotless and well-prepared, adding a personal touch that made me feel right at home. The hotel’s central location and stunning views are a bonus, but it’s the outstanding service that truly sets Novotel Cairo El Borg apart. I highly recommend it to anyone visiting Cairo and look forward to returning soon!

Dear Ms. Hadeel, Thank you very much for sharing this great review of your recent stay at our Novotel Cairo El Borg. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Warm Regards, Abdellatif GEBRIL General Manager

Great place

トリップアドバイザーの評価 5.0/5

Mohammed G トリップアドバイザー認証口コミ

Had a delightful stay with my wife i requested the honeymoon setup and it didn't dispoint the staff were extremely friendly and eager to help ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Dear Mohammed, First of all, we congratulate you with your Honeymoon and we thank you for choosing our Novotel Cairo El Borg hotel for such a special occasion. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Warm Regards, Abdellatif GEBRIL General Manager

Good service

トリップアドバイザーの評価 5.0/5

Naveen S トリップアドバイザー認証口コミ

Stay was excellent, good breakfast and friendly staff / reception 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 Bit issue with the key

Dear Ms. Naveen, Thank you very much for sharing this great review of your recent stay at our Novotel Cairo El Borg. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Appreciate to accept our sincere apology regarding the key issue, Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon, Best Regards, Abdellatif GEBRIL General Manager

👍

トリップアドバイザーの評価 5.0/5

Ali A トリップアドバイザー認証口コミ

Appreciate the great help from Nada and Vereena and Adhal, Great support in check in and check out.. 🙏👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Dear Mr. Alia, Thank you for your great review of our service. We’ve passed your kind words on to our team. The Novotel Cairo El Borg team are passionate about providing all of our guests with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in future, we value our guest’s feedback for helping us to keep improving our service. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best Regards, Abdellatif GEBRIL General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 785 件のレビュー 9.2/10 ロケーション
  • 1,208 件のレビュー 8.4/10 客室
  • 1,908 件のレビュー 9.3/10 サービス
  • 124 件のレビュー 3/10 インターネット
  • 857 件のレビュー 9.1/10 朝食
  • 481 件のレビュー 8.8/10 清潔さ
  • 332 件のレビュー 5.5/10 快適さ
  • 183 件のレビュー 5.6/10 お値打ち度

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周辺の他の施設

カイロのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。