ソフィテル カイロ ナイル エル ゲジラ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 941 件のレビュー

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ホテルのその他の情報

  • カイロ市街の中心部に位置しており、首都の主要ランドマークへのアクセスにも便利なホテルです。

  • すべての客室とスイートルームにバルコニー、ナイル川の眺望と高級アメニティを完備

  • ホテル敷地内にナイル川を見渡せるインフィニティプールとリラックスに最適なソフィテルスパ

  • クラブミレジム(16階)とナイルプロムナード沿いの6つのダイニング施設

  • 最先端技術を駆使したカンファレンスとイベント会場

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ホテル所在地

ソフィテル カイロ ナイル エル ゲジラ

3 El Thawra Council St Zamalek, Po Box 732 El Orman Giza, Po Box 732 El Orman Giza
11518 カイロ
エジプト

GPS:30.038811, 31.22426

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  941 件のレビュー

トリップアドバイザーの評価  4.5/5  4,752 件のレビュー

2024エクセレンス認証

Room Service is Amazing 👌

トリップアドバイザーの評価 5.0/5

Basem A トリップアドバイザー認証口コミ

Thanks Moaz Shabaan for the good services and kindness. I like the place and the view. Also the room are clean and the environment is great The amenities delicious and healthy I strongly recommend to have your stay in Sofitel Elg. Thank Sofitel

Dear Valued Guest, Bonjour Thank you for taking the time to share your experience with us at the Sofitel Cairo Nile El Gezirah and your kind words as well as recommending us regarding your last stay experience. We are thrilled to hear that you fully enjoyed your stay with us, describing your experience, which we are proud of having professional Team Members such as Mr. Moaz, at our Room Service Department, which are dedicated to heartfelt services, providing to our beloved Guests for memorable experiences. It is truly rewarding to know that the excellent service, which was provided by our professional heartists, leaves good memories in our guests’ experience and returning back to us. Looking forward to the pleasure of welcoming you back in the nearest future to your "home away from home" to many more memorable experiences. Sincerely, Jasmin Sarah Arendt Assistant Guest Relations Manager

Disappointed slightly

トリップアドバイザーの評価 3.0/5

207prakashr Couples - トリップアドバイザー認証口コミ

Great Location and Nile View Great staff Breakfast was good Room service food was good Downside loud music every night. The hotel is surrounded by clubs and party boats. Noisy till 3-4 am in the morning most nights we were there. When we asked we were told same in most rooms. So no chance of moving. I think great for youngsters looking for party environment. Little dated and could do with refurbishment. We booked Luxury Room thru a travel agent so could not claim our points. Breakfast asked for Egg White Omelette and was not accommodated due to busy time. Poor excuse by unfriendly chef that morning. Overall experience is average for a 5* Hotel Plus side the staff were all great. Accor Management you need to take note.

Dear Valued Guest, Bonjour Thank you for taking the time to share your experience with us the Sofitel Cairo Nile El Gezirah. We are delighted to hear that you enjoyed our Room Service, location of the Sofitel Cairo Nile El Gezirah as well as our dedicated heartfelt Team Members, which left memorable experiences during your stay with us. Rest assured your constructive comment, were shared with concerned Head Department Management, for further improvements and action plans to be implemented in future plans. Regarding your Breakfast experience, which was shared as well to investigate, as at Sofitel Cairo Nile El Gezirah we strive for excellent services to be provided for our Guests and memorable experiences exceeding our Guests expectations. We do hope to have the pleasure of welcoming you back in the nearest future to provide you with an exceptional experience, which our heartfelt staff will be waiting for you. Sincerely, Jasmin Sarah Arendt Assistant Guest Relations Manager

Housekeeping works spotless!

トリップアドバイザーの評価 5.0/5

Nicole Faye G トリップアドバイザー認証口コミ

A superb experience! My routine for 4 days was running here and there to attend training, alongside I was rushing to head out for a quick city tour. So I have no time to sit in the room and tidy up. But always, they keep it clean and the bed looks always cozy for me to jump in and just relax after a long day.

Dear Valued Guest, Bonjour Thank you for taking the time to share your experience with us at The Sofitel Cairo Nile El Gezirah. We are thrilled to hear that you had a memorable experience during your stay with us. It is truly rewarding to know that the excellent service was provided by our professional heartists, which leaves good memories in our guests’ experience and returning back to us, It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence. Looking forward to the pleasure of welcoming you back to your “home away from home” in Cairo. Sincerely, Jasmin Sarah Arendt Assistant Guest Relations Manager

Impeccable Experiences

トリップアドバイザーの評価 5.0/5

V4108QJislama トリップアドバイザー認証口コミ

Great efforts from all hotel teams to smoothly craft unforgettable experiences during our Annual Sofitel MEA T&C convention, truly impeccable stay . Many thanks for Ahmed from fb team, he is a super star and a great added value to the team and

Dear Valued Guest, Bonjour It was our pleasure having the chance to have you with us and providing you with a memorable Annual La Maison T&C Conference at The Sofitel Cairo Nile El Gezirah. We are thrilled to hear that you fully enjoyed your experience with us, as it is always a great pleasure to receive such great feedback from our Guests. It truly serves as a motivational factor in striving to achieve excellence at Sofitel Cairo Nile El Gezirah. We truly are blessed for all of our professional Team Members and rest assured that your kind words will be shared with Mr. Ahmed as well. We do hope that we will have the opportunity once again to have you in the nearest future with us to provide you with many more memorable experiences. Sincerely yours, Jasmin Sarah Arendt Assistant Guest Relations Manager

Sofitel is your best option in Cairo

トリップアドバイザーの評価 4.0/5

nbinsaeed トリップアドバイザー認証口コミ

I’m a frequent guest at Sofitel Cairo Elgezirah, with 5 to 6 times stays every year. Last time was disappointing for me, as my booking was supposed to be in a panoramic millesime room, but unfortunately I was given a lower category room with partial nile view and regular bathtub shower instead of stand shower. Everything else was good as usual but the above incident spoiled my trip. Regards, Nasser Binsaeed

Dear Valued Guest, Bonjour It is our pleasure having the chance to have you with us as usual at Sofitel Cairo Nile El Gezirah, as we would take the chance to thank you for taking the time to share your feedback with us. We truly appreciate your loyalty to Accor and for choosing always our property, of which we are thrilled to have you with us again for your next visit. Rest assured regarding your constructive comments, after investigating, we regret to share with you that you were provided with the same room category you booked, however we added your preferences in your Profile, to exceed your expectations for your next stay and to feel more comfortable during your stay with us. Thank you again for taking the time to share your experience, as our Guests feedback is always assisting us to provide an exceptional service, as we are striving for all of our Guests a memorable experience. The Sofitel Cairo Nile El Gezirah team as well as the hotel management will be looking forward to your next visit to your "home away from home" in Cairo. Sincerely, Iman El Gabaly Guest Experience Manager

との提携 TripAdvisor

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