モーヴェンピック カイロ メディア シティ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 302 件のレビュー

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説明

ホテルのその他の情報

  • ヘルスクラブとスパ

  • 広大なミーティングスペース

  • プールビューの快適な客室

  • 国際的なメニュー、幅広い料理

  • アクアパーク

当ホテルの客室

ホテル所在地

モーヴェンピック カイロ メディア シティ

Wahat Road, 6th of October City, Opposite to Mall of Egypt, Elhay Elmotamayez, 12451 POB: 39
12451 ギザ
エジプト

GPS:29.96513, 31.0206

アクセスと交通機関

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敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  302 件のレビュー

トリップアドバイザーの評価  4.5/5  2,900 件のレビュー

good and not so good

トリップアドバイザーの評価 3.0/5

Escape33161624519 トリップアドバイザー認証口コミ

Nice spacious rooms quality showers and facilities. Staff generally very helpful when approached. Food generally nice, lots of choice For the amount of staff employed though the place could be a little cleaner, not what you would expect for 5 star. The windows and edges around the shower and bathroom were grubby, similar state of lobby toilets. Apart from the gardens, there seemed to be a general lack of maintenance. There were about four people at the entrance of restaurant checking you in, and who most of the time stood around looking aimless, but no-one bothered explaining how the buffet meal or breakfast worked, where to get food drinks etc. A lot of people underemployed but that seems a thing in Egypt. The poor car valet and security men dotted around the site must have incredible high boredom threshold levels. A huge issue for us was that due presumably to new security measures, the whole compound was fenced off from surrounding roads with access only through the main gates. It meant that taxi drivers (uber) struggled to find the route into the hotel, which was only accessible from a single, one way road. Most drivers were forced to drive the wrong way up the one way road to get into the hotel. Compared to some of the manoeuvres on the nearby motorway not the worst experience, but still not safe. In fact a lot of the organised trips that could be ordered and offered a pickup from clients hotels, did not recognise the Movenpick hotel as a place where you could be picked up from. Not a thing presumably that the Hilton or other more upmarket five star hotels had to deal with. The vast pools were massively under used, particularly by women which possibly be for cultural sensitivity reasons.

Dear Guest, We would like to thank you for your preference in selecting our Movenpick Hotel Cairo Media City for your stay in, as well as for taking the time to tell us about your recent experience among us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Wish you great day, Guest Relations Team.

Pick another one

トリップアドバイザーの評価 1.0/5

Jamie R トリップアドバイザー認証口コミ

Genuine review, British family, 6 nights, 2x rooms. The good: pleasant gardens, comfortable beds. The bad (plenty): given rooms next to construction and jackhammers. We were allocated connecting rooms as requested but the doors were blocked by heavy furniture! Cigarette butts in toilet, leaking bath, leaking cisterns, damaged curtains, empty toiletries (a ruse by the cleaner Darshem to ask for £). Paper thin walls; at 1.30am I was treated to the once-familiar rhythmic sound of thigh pounding naked buttock which ended all too soon with a feminine whimper of pleasure and a thoroughly undignified male coughing fit, but I digress. The “water park” was designed for small kids but now needs to be condemned. Unable to “charge the room” unless funds deposited in advance. No menus, forced to use QR code not helped by patchy signal. Staff not trusted with cash, so FX was via 2x machines, neither of which accepted a £10 note. Condescending and arrogant manager at reception. Breakfast was more 3* than 5*. Booming music till late on Friday and Saturday as wedding party prioritized over other guests. Pick another one.

AMAZING EXPERIENCE

トリップアドバイザーの評価 5.0/5

Rebecca O トリップアドバイザー認証口コミ

This hotel/resort is an incredible overall experience. Absolutely amazing service at the outside patio and the Sheesha man, Reda, was phenomenal providing nonstop help. And our server, Ziad, was so helpful and kind that when we come back we want the same exact servers. Thank you for providing such an amazing experience.

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick Hotel Cairo Media City and are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Guest Relations Team.

Above average, not the best breakfast box for the early morning departure.

トリップアドバイザーの評価 3.0/5

Paula B トリップアドバイザー認証口コミ

2 nights at this hotel to start our Egypt adventure. It was OK, but we much preferred the Concorde on our last night after we’d been to Abu Simbel and Cruise along the Nile. It’s a bit out of the way tbh, people with limited mobility (Mum) need to call the golf caddy (which is free) when you want to leave your room to go anywhere.

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick Hotel Cairo Media City and are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Guest Relations Team.

Great experience

トリップアドバイザーの評価 5.0/5

Ahmed T トリップアドバイザー認証口コミ

I would like to say thanks to Ms Shaima the guest relations in this Great hotel, I advise all people who travel to Cairo to stay at this hotel, every thing is amazing in this hotel, the location, the facilities, the outdoor atmosphere, all staffs are friendly and helpful especially the guests relationship person who is Ms.Shaima, I promise you’ll have great experience to stay here

Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Movenpick Hotel Cairo Media City and are delighted to read that we were able to match your expectations. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Guest Relations Team.

との提携 TripAdvisor

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