ノボテルカイロエアポート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 716 件のレビュー

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Po Box 8 Cairo Airport, Sheraton Al Matar, Cairo Governate, 11776 カイロ, エジプト

説明

ホテルのその他の情報

  • 無料の空港シャトルサービスが24時間運行

  • プール2か所

  • 無料Wi-Fi

  • 柔軟性の高い10室のミーティングルーム

  • フィットネスセンター

当ホテルの客室

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ホテル所在地

ノボテルカイロエアポート

Po Box 8 Cairo Airport, Sheraton Al Matar, Cairo Governate
11776 カイロ
エジプト

GPS:30.120944, 31.403

電話番号
ファックス +20 2 22693530

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.1/5  716 件のレビュー

トリップアドバイザーの評価  3.8/5  2,488 件のレビュー

Good airport hotel

トリップアドバイザーの評価 5.0/5

Paul C トリップアドバイザー認証口コミ

Stayed here after arrival and before i flew home. Everything was very clean which is not always the case with Cairo. Close to the airport with a pick up and drop off shuttle. I did message the hotel to ask them where to meet the bus but they did not come back to me so i ended up walking. Rooms are clean with a decent size bathroom shower. Internet is good although there were occasional drop outs. Tv is smart and there are a couple of English speaking channels. Bed was fine and there were tea/coffee facilities. I did have the breakfast buffet but personally i wasn't impressed, food was laid out and not covered so was open to the many fly's. I did use the pool area and it was nice to enjoy some sun given back home was freezing. Staff were friendly. I always base my reviews on value for money and given what i paid i feel the hotel was good value. I probably will not come back to Egypt but i would recommend this hotel.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you found our hotel to be clean and that you appreciated the proximity to the airport, along with our shuttle service. We sincerely apologize for the lack of response to your inquiry about the shuttle meeting point. This is not the standard of service we aim to provide, and we will review our communication processes to ensure that our guests receive timely assistance. We are glad you enjoyed the pool area and found our staff friendly. However, we regret that the breakfast buffet did not meet your expectations. Your comments regarding food presentation and coverage have been noted, and we will address this with our culinary team. We appreciate your kind recommendation and hope that you found value in your stay. Thank you once again for your valuable insights. Best Regards, Atta El Dessouky General Manager

Stay in Novotel

トリップアドバイザーの評価 4.0/5

Pharscobee トリップアドバイザー認証口コミ

Novotel Hotel Cairo Airport offers an exceptionally convenient location, situated in close proximity to the airport. The hotel provides a conducive and comfortable atmosphere, featuring spacious rooms and a well-curated buffet. Guests can expect excellent value for money. The property is meticulously maintained, ensuring a clean environment with minimal noise disturbances. Room service is prompt and efficient, and essential amenities, including high-speed internet, bathroom supplies, and beverages, are readily available in the rooms. Overall, the hotel delivers a high standard of comfort and convenience for travelers.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel Cairo Airport. We are delighted to hear that you appreciated our convenient location, spacious rooms, and well-curated buffet. It is gratifying to know that our commitment to maintaining a clean and comfortable environment contributed to your overall experience. We also appreciate your recognition of our prompt room service and the availability of essential amenities. Your satisfaction is a testament to our efforts to provide high standards of comfort and convenience for our guests. We look forward to welcoming you back in the future. Best Regards, Atta El Dessouky General Manager

Weird and unfriendly staff

トリップアドバイザーの評価 2.0/5

David N トリップアドバイザー認証口コミ

Unfriendly staff at check-in since the first interaction, tried to change our double bed reservation to 2 rooms and, after not being, successful to a room with 2 beds. Restaurant staff brought a fresh juice with ice when the order was repeated 3 times for a canned juice. Reply after being called on it: "try to see if you like". Worst (and most expensive) hotel experience of the whole trip.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the experiences you encountered with our staff during check-in and in the restaurant. We strive to provide attentive service, and it is clear we fell short in your case. Your comments regarding the room arrangements and the beverage order have been noted, and we will reflect on them to improve our guest interactions. We appreciate your feedback as it helps us to enhance our services. Best Regards, Atta El Dessouky General Manager

Good!!!

トリップアドバイザーの評価 4.0/5

11isabelafk トリップアドバイザー認証口コミ

The hotel is very close to the airport, just 10 minutes away. For those who need to stay for a night or have a long layover, the hotel offers good value for money. The room is spacious and comfortable, the bathroom is also spacious, and everything was clean. We only stayed one night, but we had breakfast, which was very good as well! The only tip is to request a non-smoking room if you don’t smoke.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you found our location convenient and appreciated the value for money we offer. It is wonderful to know that you enjoyed the spaciousness of your room and bathroom, as well as the quality of breakfast provided. We appreciate your suggestion about requesting non-smoking rooms, and we encourage all guests to specify their preferences for a more comfortable experience. Your insights are invaluable to us. Best Regards, Atta El Dessouky General Manager

Location, location, and location

トリップアドバイザーの評価 4.0/5

SuperDave47 トリップアドバイザー認証口コミ

Located in middle of Cairo Airport complex, but no noticeable overnight noise. Complimentary shuttle to all three terminals every 30 minutes. Facility is elderly and well worn, but not decrepit. Not yet. Expensive, but very busy and usually full because of its location. Helpful staff, good meals. But the swimming pool may be closed without warning for cleaning and chlorination.

Dear Valued Guest, Thank you for your positive feedback regarding your recent stay at Novotel Cairo Airport. We are pleased to hear that you appreciated our prime location and the convenience of our complimentary shuttle service. Your kind words about our staff and meals are greatly valued. We understand your concerns regarding the swimming pool maintenance, and we strive to ensure that these necessary procedures are communicated effectively. We appreciate your understanding and hope to welcome you back for another enjoyable stay in the future. Best Regards, Atta El Dessouky General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,215 件のレビュー 9.1/10 ロケーション
  • 2,237 件のレビュー 7.5/10 客室
  • 4,229 件のレビュー 8.9/10 サービス
  • 87 件のレビュー 2.9/10 インターネット
  • 2,593 件のレビュー 9.4/10 料理
  • 1,411 件のレビュー 7.9/10 清潔さ
  • 622 件のレビュー 8.4/10 朝食
  • 476 件のレビュー 5.3/10 快適さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。