Novotel Christchurch Cathedral Square bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.838 ulasan

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Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
Novotel Christchurch Cathedral Square - Image 3
Novotel Christchurch Cathedral Square - Image 4
52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Deskripsi

Keistimewaan hotel

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Akomodasi kami

Lokasi hotel

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telepon
Fax +64 3 372 2112

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

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Peringkat ALL  4.4/5  2.838 ulasan

Peringkat TripAdvisor  4.0/5  1.496 ulasan

Sertifikat keunggulan 2023

Welcoming and efficient

Catatan Tripadvisor 5.0/5

GlenRia Solo travel - Ulasan TripAdvisor tersertifikasi

As an older person with some disability travelling alone I was made to feel very welcome and given every assistance when I required it by always friendly staff during my 4days stay at this lovely hotel.

Not A Good Stay

Catatan Tripadvisor 2.0/5

EYuen Friends getaway - Ulasan TripAdvisor tersertifikasi

The hotel’s location is convenient, but the entrance and lobby are confusing for first-time guests. The building sits back from the road, making it unclear where to stop to unload luggage. We arrived at 9 pm and, despite limited staff presence, no one attended to our luggage. I had to unload everything myself, with just one receptionist on duty who was less than welcoming. It was evident the hotel is understaffed. The breakfast experience was also disappointing. The spread was mediocre, and only two staff members were available to handle everything—from seating guests to making eggs and barista coffee. If you want a Flat White, you’ll need to pay extra; otherwise, you’re limited to the standard coffee dispenser. Our stay at Novotel Queenstown had set a much better standard. The room was also underwhelming. The mattress was uncomfortable, making it hard to sleep in one spot, and the bed seemed hastily made. The sink was small, leaving little space for toiletries. Overall, our experience was not up to the expected standard given the price, and we won’t be returning.

Hi EYuen Sorry to hear about your experience. We'll make sure to improve the signage for better direction. We are sorry you had to handle your luggage yourself. We'll work on enhancing the breakfast spread and service. Sorry about the room discomfort, we'll look into it. Thanks for your feedback

Excellent location

Catatan Tripadvisor 4.0/5

LennyLH Couples - Ulasan TripAdvisor tersertifikasi

The hotel is very centrally location, with lots of restaurants on,y a short walk away. The room was ok. We had issues with the a/c, which only got sorted on day three. The reception staff couldn’t have been nicer. Some unfortunate stains (tea and/or coffee) should be taken care off.

Kia Ora Lenny, Thank you for your feedback. We are delighted you enjoyed our excellent location and the convenience of nearby restaurants. Please accept our apologies for the inconvenience you faced with the air conditioning; rest assured, we have addressed this issue. We appreciate your comments regarding the room cleanliness, and we will work diligently to ensure any stains are promptly taken care of.

Nicely located hotel

Catatan Tripadvisor 4.0/5

RRBB11 Couples - Ulasan TripAdvisor tersertifikasi

The hotel is very centrally located in the city. Easy to walk around. Ashanti at reception was extremely helpful. She arranged a nice room for us and gave us a few “must see” things to do and places to see. The room was a decent size because we had booked a superior king room. However despite booking almost 6 months in advance we were assigned a room on the lower floors just above the conference hall. The rooms are not completely sound proof so the first night we got a whole lot of noise, late at night from below, as they moved furniture around. It disrupted our sleep. We reported it to front desk who gave us the explanation above. The toilet in our room was leaking. The restaurant service was ok. Breakfast offered everything you would expect except the first day they had a group staying and so we hardly got any service and the second day the toasters weren’t working. We saw the dinner menu on line but when we got to the restaurant, the items we wanted were not on the menu. Apparently the menu has been changed but not updated on the website. It was very kind of the hotel To acknowledge my partners birthday which we were there to celebrate.

Kia Ora, Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that Ashanti provided you with exceptional service and helped make your trip memorable. We strive to ensure that our guests have a great experience, and we appreciate your kind words. We apologize for the inconveniences you faced during your stay. It’s disappointing to hear about the noise disruptions and the leaking toilet. Please know that we take these matters seriously, and your comments will be shared with our maintenance team to ensure prompt resolution. We’re also sorry to hear about the breakfast service and the discrepancies with the dinner menu. We understand how frustrating this can be, and we are currently reviewing our processes to avoid similar issues in the future. On a positive note, we’re glad that we could celebrate your partner’s birthday with you! Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future for an improved experience.

A super comfortable hotel in the heart of the city, opposite the Cathedral and an easy walk to cafes and shops

Catatan Tripadvisor 5.0/5

BelC0001 Ulasan TripAdvisor tersertifikasi

This is a modern, very comfortable hotel in the absolute heart of the city, opposite the Cathedral, next to the newly rebuilt Convention Centre, the Tramcar Stop, and a short walk to the major shopping centres. We booked an Executive room and found ourselves with an excellent view over the city as the Executive rooms are housed on the top three floors of the building (we were on the 12th floor). The executive rooms are provided with a mini fridge containing complimentary drinks (two cans of beer, three cans of soft drink and two bottles of mineral water) along with a plentiful supply of individual milk portion containers. All of this was replenished each day. The other mini bar under the desk contained snacks: a small bag each of potato chips, corn chips, salted peanuts, two chocolate bars and a large chocolate chip cookie. Likewise, all of these items were replenished daily (though we didn't actually eat of all it each day!). The room itself was clean and very comfortable, the bathroom containing shower and toilet. The handbasin and mirror was located just outside the sliding door to the bathroom - some reviewers have found this odd, but it suits us very well as one person can be using the hand basin (to fill the kettle with water to boil for coffee) if the actual bathroom is occupied. Water pressure was excellent. Breakfast each morning was located in the first floor restaurant and up to the usual high standards of Accor Group hot breakfasts. All of the hotel staff were super friendly, knowledgeable, helpful. Thank you! PS this hotel will be within a couple of blocks' walk to the new Stadium currently being built, which can fit 34,000 people and fitted with a roof.

Hello Bel Thank you so much for sharing your wonderful experience with us! We’re thrilled to hear that you had such a comfortable and enjoyable stay at our hotel. It’s fantastic to know that you appreciated our prime location in the heart of the city, with easy access all the main spots. We're glad that our central location made your stay even more convenient. We’re also pleased to hear that you enjoyed your Executive room, as well as the complimentary minibar items. It’s great to know that the room was comfortable and met your needs, and that the bathroom layout worked well for you. We’re glad you found the breakfast to be up to the usual high standards of the Accor Group. We take great pride in offering a satisfying breakfast to our guests and appreciate your positive feedback on this. Lastly, we’re grateful for your kind words about our friendly and helpful staff. Providing excellent service is something we strive for, and we’re thrilled that our team made a positive impact on your stay. Thank you for your thoughtful review. We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 901 ulasan 9.2/10 Lokasi
  • 1.224 ulasan 7.1/10 Kamar
  • 1.352 ulasan 9.3/10 Pelayanan
  • 14 ulasan 6.9/10 Internet
  • 391 ulasan 7.7/10 Kebersihan
  • 345 ulasan 7.2/10 Makanan
  • 319 ulasan 7.8/10 Sarapan
  • 193 ulasan 5/10 Kesepadanan nilai

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