Novotel Christchurch Cathedral Square bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 2.871 ulasan

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, Selandia Baru

Deskripsi

Keistimewaan hotel

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Akomodasi kami

Lokasi hotel

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
Selandia Baru

GPS:-43.530636, 172.637298

Telepon
Fax +64 3 372 2112

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  2.871 ulasan

Peringkat TripAdvisor  4.1/5  1.531 ulasan

Sertifikat keunggulan 2025

Still my go to in CHC

Catatan Tripadvisor 5.0/5

wockinwod Ulasan TripAdvisor tersertifikasi

Still my go to when in Christchurch. Location can’t be beat. Thanks to the wonderful Josh for looking after us again and treating us well. We had one of the suites which is an excellent size with its own balcony. In the afternoon the sun beats down into the room so it heats up quickly. A couple of shade blinds would fix that. Some of the furniture (the coffee table) and desk are starting to look a bit ratty. Wonderful modern couch in the room though. The bathroom still has the sink outside the bathroom which continues to be odd and amuse me. The wine list at the bar had improved since I was there three months ago. I think the dinner menu is better too. That said it is difficult to know what is an entree and what is a main course. Breakfast has a good selection but make sure to order a coffee from the barista as the drip coffee is less than average. Will be returning soon.

Dear wockinwod, Thank you for your continued patronage and for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciate our prime location and enjoyed the service provided by our team member, Josh. We acknowledge your comments about the suite and the need for shade blinds to enhance comfort during sunny afternoons. Your observations regarding the furniture and the unique bathroom layout are appreciated, and we will review these aspects as part of our ongoing maintenance and improvement efforts. It is encouraging to know that you have noticed improvements in our wine list and dinner menu. We appreciate your feedback regarding the clarity of our menu items and will consider this as we make future adjustments. Additionally, we will certainly take note of your coffee preference to enhance the breakfast experience. We look forward to welcoming you back to Novotel Christchurch Cathedral Square in the near future. Regards Bradley Conder

Good accommodation- you pay for position

Catatan Tripadvisor 4.0/5

Salsa_c78 Ulasan TripAdvisor tersertifikasi

A great central hotel. Fabulous staff and great restaurant for dinner. 4 star room a little tired but a very comfortable sleep in a great location.

Dear Salsa_c78, Thank you for your kind words regarding our central location, restaurant, and staff. We appreciate your feedback about the room's condition and will continue to monitor our accommodations to ensure guest satisfaction. We hope to welcome you back soon. Regards Bradley Conder

Amended review.

Catatan Tripadvisor 3.0/5

Ken C Ulasan TripAdvisor tersertifikasi

The manager reached out regarding the buffet concern. They are going to give me a refund on that $760 Christmas buffet bill. Based on this I changed my overall review to a three (average ) The location is great. I would say now for what I spent it is as good as most hotels at that price point.

Dear Ken C, Thank you for your feedback regarding your recent experience. I appreciate your acknowledgment of our response concerning the buffet issue. It is gratifying to hear that you found our location favorable and that you consider us competitive within your price range. Your input is invaluable as we continually strive to enhance our services. Regards Bradley Conder

Worn and overpriced. Save your money, literally.

Catatan Tripadvisor 1.0/5

Ken C Ulasan TripAdvisor tersertifikasi

The staff was fine based on checking in and out conversations. The room worn and tired. Our room was accessibly designed which we didn’t need or know about, so it didn’t fit our needs as well as expected We arrived on Christmas Day and they were pretty much the only place open for dinner. 190 per person for a lackluster buffet and a forced champagne (20 of the 190). Two of don’t drink so we got juice. I get extra cost for working a holiday but 4x the price of the better restaurants in town ( at Fusion the next day, which was excellent , 180 for people with drinks. I cannot express my disappointment. I truly feel like I was taken advantage of. Our previous Novotel stay in Wellington was great.

Dear Ken C, Thank you for sharing your feedback regarding your recent stay with us. I am disheartened to learn that your experience did not meet the high standards we strive to maintain. I appreciate your comments regarding the condition of the room and will ensure that this information is shared with our team for future improvements. I apologise that the accessible room design did not suit your needs. We aim to cater to all guests, and I regret any inconvenience this may have caused. Regarding the Christmas dinner pricing, we do our best to provide a festive dining experience, but I understand your concerns about the value. Your comparison with the following day’s dining experience at Fusion is noted, and I acknowledge how disappointing it must have been to have your expectations not be met. We value your feedback, as it helps us enhance our services. Thank you for your insights, and I hope you will consider visiting us again in the future. Regards Bradley Conder

Value for money and comfort

Catatan Tripadvisor 5.0/5

LadsDownUnder Ulasan TripAdvisor tersertifikasi

For a Novotel, we were well impressed about the level of service received here at Novotel Christchurch during our two night stay. We arrived and opted for the valet parking service as we would not require a car for the duration of stay. During check in a friendly staff member welcomed us, and provide a comprehensive overview of the hotel. Our room was on level 13 overlooking ChristChurch and featured a king size bed, amenity area, sofa and bathroom. Breakfast was served on level 1 and includes a live egg station, juices and various hot and cold dishes. We believe this outdone other Novotel breakfasts we have experienced. I have seen some negative comments here however we felt this hotel offered value for money and very good service by Food & Beverage plus Guest Services. We will definitely return.

Dear Damian K, Thank you for taking the time to share your positive feedback regarding your recent stay at Novotel Christchurch Cathedral Square. We are delighted to hear that you found value in our services and enjoyed the comfort of your room overlooking Christchurch. It is rewarding to know that our valet parking service, along with the warm welcome from our staff during check-in, contributed to your overall experience. We take great pride in offering a diverse breakfast selection, and it is wonderful to hear that our offerings surpassed your expectations. Your insights regarding our Food & Beverage and Guest Services teams are greatly appreciated, as they strive to provide exceptional service to all our guests. We look forward to welcoming you back on your next visit to Christchurch. Regards Bradley Conder

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.178 ulasan 9.3/10 Lokasi
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  • 15 ulasan 7.1/10 Internet
  • 529 ulasan 6.3/10 Kenyamanan
  • 437 ulasan 7.8/10 Kebersihan
  • 382 ulasan 7.5/10 Makanan
  • 366 ulasan 7.9/10 Sarapan

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