Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,402 reviews

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ALLSAFE approved hotel

Hotel extras

  • ALLSAFE certification

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


Serving fresh, local produce with a kiwiana flare, in a modern and charming atmosphere, the Square Restaurant with à la carte lounge offers semi-formal dining in contemporary surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,402 reviews

TripAdvisor Rating  4.0/5  1,455 reviews

Certificate of excellence 2023

Good value accommodation.

TripAdvisor rating 3.0/5

KandTCanberra TripAdvisor review

Excellent location right next to the Cathedral (undergoing a massive rebuild) and the excellent new library (which we used and enjoyed). Clean room (and a most unusual bathroom set up). Unfortunately a shower over the bath (and no grab rail) did not appeal. Excellent breakfast and coffee. Good value.

Reception Great, Room Great. Breakfast Disappointing

Customer review rating 3.0/5

Ds Solo - Confirmed reviews ALL

Breakfast is pretty ordinary. Poorly attended to hot food heaters. Bacon just dripping in fat, and severely low. Scrambled eggs severely low. White Bread same. I asked for three poached eggs on my second breakfast. The TWO that I got were good. Shame I didn't get a third. Would have really hit the spot. Baked Beans was empty.

Wonderful service

Customer review rating 5.0/5

Selina T. Families - Confirmed reviews ALL

We spent 2 nights here and the customer service was immaculate. The room was lovely and all services were awesome. Thanks so much!

Good stay

Customer review rating 5.0/5

Manah S. C. Business - Confirmed reviews ALL

Good stay and great location. The staff were very friendly as well.


Customer review rating 2.5/5

Craig Business - Confirmed reviews ALL

I couldn't believe how expensive the room was when I booked it. I thought the room would be a very nice room, however, I found that it was a pretty standard room. The powerpoint in the kitchen didn't work and it was difficult to iron clothes, the pillows were too thick and no decent alternative available. There was a sign saying the minibar was included, but then there was prices on everything, which is quite confusing. I would say all staff were very friendly.

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Other web-users rate our hotel

  • 622 reviews 9.2/10 Location
  • 916 reviews 7.2/10 Room
  • 1,028 reviews 9/10 Service
  • 15 reviews 7.4/10 WiFi
  • 318 reviews 7.6/10 Food
  • 288 reviews 8/10 Cleanliness
  • 220 reviews 8.4/10 Breakfast
  • 125 reviews 5.6/10 Value

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