Sofitel Phnom Penh Phokeethra 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 735 görüş

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Açıklama

Otel ekstraları

  • Indulgent Sofitel Spa offers an array of spa and wellness treatments in our hotel

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • 4 gourmet restaurants for the ultimate culinary journey

  • 7 hectares of garden offering a relaxing escape

  • Grandest Ballroom offering Inspirational events for 1000 guests

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Otelin konumu

Sofitel Phnom Penh Phokeethra

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 PHNOM PENH
Cambodia

GPS:11.546306, 104.933521

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.8/5  735 görüş

TripAdvisor Derecesi  4.5/5  2.114 görüş

2024 mükemmeliyet sertifikası

Best Hotel Experience in Phnom Penh

Tripadvisor puanı 5.0/5

Chris R Couples - TripAdvisor onaylı yorum

absolute must) On the property they have many different restaurants: Italian, Japanese, and Chinese. I tried the Dim Sum Brunch at the Fu Lu Zu restaurant and I couldn’t recommend it more! I also had a sushi and sashimi platter at the Habachi (Japanese restaurant) on their first floor, which was soooo good! The pool and tennis courts are great places to relax and they even have a complimentary golf cart that takes you to the mall next door! For breakfast they have both an Asian and a western breakfast option… to be honest I only tried western, as I love my eggs and bacon in the morning! I also very much recommend visiting their spa! It is top notch and the ambience is guaranteed to leave feeling relaxed! In the evenings they also have live music for cocktail hour at the bar! That is a must and the Bartender Thy, is an absolute legend with the cocktails!

Great stay in a wonderful hotel.

Tripadvisor puanı 5.0/5

DanF4321 Couples - TripAdvisor onaylı yorum

Wonderful stay. Le Bar was really nice. Sak makes an outstanding mojito and both Sak and Thy were very warm and friendly and the live music (piano and vocalist) very enjoyable. Also, enjoyed the very friendly pool service at the huge, quiet and peaceful pool and Srey in the Hachi Restaurant (which was our favorite) was delightful. Breakfasts were very good and plentiful. Staff is without exception friendly, warm and smiling and that is even with the Prime Minister in the Hotel.

Average Hotel

Tripadvisor puanı 3.0/5

TouristAsia İş - TripAdvisor onaylı yorum

Just average - All restaurants closed at 5PM as no where to dine except bar. Room service doesn't answer phone while night prior room service food was terrible and served cold - pizza and pasta... Zero food in room which is standard for even Holiday Inn. This hotel is way over rated. I'm being nice by giving 3 stars.

Dear Mr. S, Greetings from Sofitel Phnom Penh Phokeethra! First I would like to start thanking you for choosing our hotel during your recent stay in Phnom Penh. I truly appreciate your feedback yet regret to hear that we fell short of your expectation. I have duly taken note of your comments. In regards of our restaurants it is correct they all open at 6pm every evening. Nevertheless upon request we are happy to open our door earlier as much as we can or we invite you to order with our room-service which is open 24h/24. Once again, thank you for sharing us with your valuable feedback, and truly looking forward to welcoming you back. Warm Regards, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

I was accused of smoking in the room.

Tripadvisor puanı 1.0/5

Bene P TripAdvisor onaylı yorum

I am a platinum All-Accor member and it was my 2nd time staying at Sofitel Phnom Penh. This means that I have stayed in hotels for a significant amount of time so I am familiar with rules. However, I was accused of smoking in a non-smoking room. I was upgraded from a deluxe room with balcony to a junior suite with a very narrow terrace that you have to go through a sliding window/door to access it. When I arrived in the room, I immediately wanted to open the windows because it was locked so I requested them to open it for me. I also even asked for matchsticks. I was always stepping out to the terrace to smoke with the window/door shut so the smoke won't come inside. Also, instead of flicking the cigarette butts out of the terrace, I would put it off and throw in the rubbish bin inside my room. The next day, I received a letter from the reception slapping me with a USD200 penalty because I was reported to be smoking in the room. I called the reception and they told me that because they saw cigarette butts in the bin and there were packs of cigarettes on the TV console, for obvious reason. I explained to them and asked them if I am allowed to smoke at the terrace and they said yes. There was no apology at that time. I went to the reception the next day to express my disappointment and sought for an apology. Only then they apologized but also added that they smelled smoke in my room, which I then brushed off. Other than that, the staff at Club Milliseme and Do Forni are fantastic, friendly and just simply nice! Before they accused me of smoking inside the room, they should have checked if the window/door to the terrace was unlocked, which I knew they didn't do. I spilled beer on the terrace floor on my first night and I used the bathroom floor mat to wipe it off and left the mat there. It stayed there until I checked out.

Dear Mr. A, Greetings from Sofitel Phnom Penh Phokeethra! First I would like to start thanking you for choosing our hotel during your recent stay in Phnom Penh. I truly appreciate your feedback yet regret to hear that we fell short of your expectations. I am really sorry if there were some miscommunication and you felt offended. For your future visits, I have noted your preference and I would recommend our Luxury room, which offers a private balcony and comfortable seating area for smoking, ensuring a more pleasant and convenient stay. I will be happy to personally take care of your booking. We highly value your feedback and look forward to the opportunity to welcoming you back for an enhanced experience. Warm Regards, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Excellent hotel in Phnom Penh!

Tripadvisor puanı 5.0/5

Greg L TripAdvisor onaylı yorum

Excellent accommodations and centrally located. The entire staff are wonderful and very warm. Breakfast is outstanding with a wide variety of top food options. Seanglteng was professional and pleasant at breakfast, making our experience even better!

Dear Value Guest, Warmest greeting from Sofitel Phnom Penh Phokeethra! I am truly delighted to hear that you had such a be sparked experience at Sofitel Phnom Penh Phokeethra, with the genuine excellence and warm hospitality offered by our team. I have already shared this comment to our Heartists. This will certainly brighten up their day and motivate them to keep up the good work. Thank you for taking the time to share your comment and I hope for the chance to have you and your family visit this hotel again in the future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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  • 81 görüş 9.4/10 Hijyen
  • 37 görüş 5.6/10 Fiyatının Karşılığı

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